Paul Boag (Founding Partner of Boagworks) is a CRO (Conversion Rate Optimization) expert whose goal is to help companies better understand the new generation of connected consumers. Over the last 30 years he’s worked with hundreds of clients, including huge names such as Puma and Shell.
Many of today's marketers had a social media account by the time they were in middle school. Paul started working in marketing back when the internet was a completely new concept. During those super early days he got obsessed with user experience and the concept of optimizing the way we serve our potential buyers.
What really attracted Paul to UX was the opportunity to decrease friction for users and ultimately lead to more sales. While the rest of the market was trying to be deceptive and entice FOMO, Paul was always focused on serving the user - which is a great way to stand out.
CRO and UX are essentially the same thing. Paul likes to challenge the traditional thinking of prioritizing the businesses goals over the users experience, as a great user experience will ultimately drive outcomes either way - and with a smiling buyer on the other end of the transaction.
Tune into the full episode to learn how to master UX & CRO!
HIGHLIGHTS:
2:53 Marketing before the internet
5:03 The beginnings of UX
7:55 Truly serving the user
11:01 CRO vs UX
20:29 Decrease their cognitive load
Connect with Mikael - https://www.linkedin.com/in/mikaeldia/
What is Funnel Vision - For Performance-Driven Agencies & Marketers?
Welcome to Funnel Vision, Hosted by Mikael Dia, Founder & CEO of Funnelytics - a revolutionary marketing analytics software that allows marketers and business owners to map and track their sales and marketing campaigns visually.
We feature Marketing Agency Owners and Performance Marketers to highlight the tactics, tools and strategies they use to grow their own business and their clients.
Funnel Vision brings you 3 episodes every single week that aim to highlight the strategies used by successful agency owners and performance marketers in a 20 minute format.
Aside from their unique topic of the day, our guests always answer one big question:
What is your best growth tactic?
For more content, check out our YouTube page, newsletter or connect with Mikael Dia on LinkedIn!