Service Evolution

www.cgpconstruction.com

Show Notes

Shownotes
(2:31) Introducing Taz
(10:09) What are you reading?
(13:24) Creating a legacy
(25:00) Takeaways from 2020
(30:19) How the challenges of 2020 inspire innovation
(38:55) Walmart culture
(45:19) Staying light-hearted through a difficult year
(49:43) Advice for facility managers

Quotes
“If you’re the protagonist in hundreds or thousands of people’s books along the way, if you’ve helped them at some point, if you pick them up or help them, like that leaves a legacy.  You’re not their whole legacy, but you’re a piece of that.”  (14:29)

“Don’t try to be an expert, try to be versatile, right?  And I tell people that all the time.  Don’t be afraid to say, ‘I don’t have your answer, but I know a guy, I know a lady, I know a team, I know a company that can handle that.” (50:30) 

Links
Shawn Black
Taz Sutherland 

Book Recommendations
https://www.amazon.com/Other-Bible-Willis-Barnstone/dp/0060815981
https://www.amazon.com/Origin-Scots-Scottish-Language-Paterson/dp/114645225X 

What is Service Evolution?

Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward success. Join us as we explore the service leadership world and discover how to make a positive impact today.