Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business

The popular image of debt collection is a bunch of snarling, angry, vindictive trolls who find joy in making life miserable. They follow you around with a money magnet, siphoning your hard-earned cash that you want to use for other things. But debtors have already used their money for other things, and can't afford the new things.

Small and medium businesses worry about how collections will affect their relationship with their customers, and their reputation.

Debt is a human problem, which means integrity and honesty are a big part of the collections job. It takes sensitivity, creativity, and a desire to help.

Episode 4 of Overdue Advice takes a first look at "The Job of Debt Collector" with MetCredit Collection Manager, Katrina Nilsen.

Show Notes

The popular image of debt collection is a bunch of snarling, angry, vindictive trolls who find joy in making life miserable. They follow you around with a money magnet, siphoning your hard-earned cash that you want to use for other things. But debtors have already used their money for other things, and can't afford the new things. Small and medium businesses worry about how collections will affect their relationship with their customers, and their reputation. Debt is a human problem, which means integrity and honesty are a big part of the collections job. It takes sensitivity, creativity, and a desire to help. Episode 4 of Overdue Advice takes a first look at "The Job of Debt Collector" with MetCredit Collection Manager, Katrina Nilsen.

What is Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business?

Overdue Advice is the podcast about cash flow strategies to grow your business. Each episode covers an aspect of credit management and accounts receivable. "Legal Collections (and How to Avoid Going to Court)," "Debt Doesn't Die: Estate Collections," and "How Professional Collectors Recover More," are just a few areas covered with rare industry insights. There's no show like it!

Host Bryn Griffiths talks with guests including published authors, veteran collectors, accounts receivable trainers—and Brian Summerfelt, the CEO of MetCredit, North America's leader in ethical business debt collection, to examine all sides of debt recovery. Most importantly, you'll learn how to improve your business' cash flow—and put an end to bad debt forever.