Gemma Wenstrom from Kaia Health | Reducing MSK Costs with Digital, Human-Centered Care

How can employers rein in rising Musculoskeletal Pain (MSK) costs while giving people faster, easier relief? Christine welcomes Gemma Wenstrom, COO at Kaia Health, to unpack why musculoskeletal pain drives outsized spend—and how digital, multimodal care (motion tracking, education, coaching) empowers employees to self-manage earlier, avoid unnecessary surgery, and sustain results.

“For most people, the unlock isn’t a waiting room—it’s small, consistent habits that meet you where you are.”

This conversation covers:

• Why MSK is so expensive and the 80/20 cost dynamic
• How Kaia’s “Motion Coach” adapts therapy to each user, plus education, relaxation, and ergonomic tools
• Human support that sticks: integrated coaching, nudges, and employee routines
  
  

What is HR Scoop?

Exclusively from WebMD Health Services, the HR Scoop Podcast explores the evolving world of unique employee benefits and the challenges of managing unique employee populations. Featuring interviews with other HR Leaders and hosted by WebMD’s Head of People, Andrea Herron, the HR Scoop is a cleverly casual experience that should be on the playlist of any HR professional.