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This file was generated by Descript 

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Welcome to The Chemical Show, the
podcast where Chemical means business.

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I'm your host, Victoria Meyer,
bringing you stories and insights

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from leaders driving innovation and
growth across the chemical industry.

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Each week we explore key trends,
real world challenges, and the

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strategies that make an impact.

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Let's get started.

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victoria-meyer_1_08-14-2025_091758:
Welcome back to The Chemical

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Show where Leaders Talk Business.

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Today,

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i've got a special guest and some
of my friends call him the og, the

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Chemical Show Guest number one, Mr.

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Brad Beauchamp, who is the president
and CEO of Carpenter Company, which

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is the world's largest producer
of comfort cushioning products.

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Basically the things you're
sitting on sleeping on.

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Et cetera.

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Brad was last on the podcast in
2022, and at that time he revealed,

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um, and dis discussed, we just
talked about the cybersecurity

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attack that they had survived.

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So we've got a whole lot
of other things going on.

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Today we're gonna be talking about a
number of things in turn, including some

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of the acquisitions that they've made
recently and how those are turning out.

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And a few other topics.

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And Brad doesn't know this, but I'm really
hoping he's gonna make an announcement.

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No pressure, Brad.

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Um, because I'm feeling a little
bit of FOMO right now because as we

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record this, Taylor Swift was just
on the Kelsey Brothers podcast.

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Uh.

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New heights and she
announced her new album.

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So I don't know if Brad's got
something big and bold for us

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today, but we're gonna find out.

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Brad, welcome back to The Chemical Show.

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brad-guest15_1_08-14-2025_101758: That's,
that's quite the introduction, so I

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don't know how, uh, I think it's only
downhill from, from here on this, so we'll

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victoria-meyer_1_08-14-2025_091758:
Well, you know, those, those of us

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who know you, know that you're better
than Travis, uh, Kelsey and Taylor

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Swift, so we can make this happen.

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brad-guest15_1_08-14-2025_101758: Yeah,
he's got much better hair than I do

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victoria-meyer_1_08-14-2025_091758: Yeah.

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brad-guest15_1_08-14-2025_101758: in
a much bigger bank account, but other

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than that I got him beat, you know, so

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victoria-meyer_1_08-14-2025_091758:
Perfect.

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brad-guest15_1_08-14-2025_101758:
just, we'll just go from there.

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But I, it's a pleasure to be back on.

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You know, we were just talking before we
started recording how great I think that

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this is for the industry overall, and
you know, the more people that listen to.

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I, I get a lot of feedback from people
that say they've heard me or they've heard

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others, and they grab things out of it.

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And I, I just really, I'm glad that
you started this a few years back

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and that, uh, you know, obviously
honored to be on again, which, happy to

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answer whatever questions are on your

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victoria-meyer_1_08-14-2025_091758: Yeah.

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I love it.

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Well, thank you.

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I, I appreciate you being here.

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And I, and I think actually one of the
interesting things, I'm just gonna, um,

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throw in this a little bit of a plug.

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What's interesting and what I did not
anticipate when I started the chemical

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show was, was this aspect of kind of just
the longevity and the visibility of it.

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And we actually did some work, where
guests that are on the chemical show,

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like on the podcast, end up in numbers.

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The average Google search
rank is number seven.

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So think about it as being above the fold.

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And of course, Google owns YouTube.

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Everything gets published out to YouTube.

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So when people are on the
chemical show, they show up.

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On YouTube, they show up on
Google, they show up around

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everywhere, which is really great.

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Um, the other interesting thing, Brad,
and I don't know if you've had this

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experience, but people have told me,
and guests on the podcast have told me

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that they use these podcast interviews
as preparation for their interviews

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with a company or, and they're, as
they're doing research on an executive

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or research on a company, they're like,

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i'm talking to executive later this week.

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Um, I wanted to hear from their
own words what they wanna say,

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and, I never expected that.

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I think it's just a really cool way
of people, getting access to people

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and to companies and to insights.

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brad-guest15_1_08-14-2025_101758: Yeah,
I've, I've had it a, a couple of times

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where people, I, I don't know if the
term's right, have name dropped it Right.

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Have said, oh, you know, before they met
me or something, or we sit down, they

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said, oh, I happen to catch your podcast,
uh you did with the chemical show.

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Right.

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So, yeah, definitely people are
using it as kind of a background to,

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victoria-meyer_1_08-14-2025_091758: Yeah.

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brad-guest15_1_08-14-2025_101758:
research their subjects.

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So I, you know,

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victoria-meyer_1_08-14-2025_091758: Yeah.

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Kind of cool,

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brad-guest15_1_08-14-2025_101758: well.

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victoria-meyer_1_08-14-2025_091758:
cool stuff.

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So let's get, let's turn this
over to you a little bit, Brad.

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'Cause although you're the og, everybody
may not really know who you are.

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So just gimme a brief introduction
to, to you and to how you got

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to what you're doing and to c.

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brad-guest15_1_08-14-2025_101758: Sure.

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I mean, you know, I think that, and
one of the interesting things when

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you ask the people the questions is,
I'm, I'm always interested in what

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you call it, their origin story.

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Right.

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How they got to where they are.

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And when you look back on it,
you're like, boy, it's, you know.

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Grateful Dead.

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A long, strange trip.

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It's been right.

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When I got out of high
school in the eighties right.

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And going to college, uh, in the Midwest.

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So I'm from Chicago originally.

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You know, I studied biology and
chemistry because I was interested

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in those subjects and I was also
interested in art and figured you

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couldn't make any money in art, so we
might as well stick to the sciences.

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And then when I graduated, I was like,
okay, what are you gonna do with that?

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And naive me at the time was like, well,
I really can't see myself working in

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r and d, so maybe I'll go into sales.

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And so I kind of applied to pharmaceutical
and chemical companies and in Chicago,

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and this'll reflect how old I am.

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There was no internet searches.

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Right?

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You went to the library and you
got a book, a list of companies

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by, by sector, and you sent out
resumes to everywhere and, and.

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Several of them came back and, you know,
like people like Ecolab and NCO and

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things like that that were in Chicago.

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And I happened to sign on
with, uh, Steppen at the time.

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So in 1989, I started my venture into the
surfactants in general chemical space,

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moving into polymers and everything else.

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And then did that for them,
in a variety of regions.

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Got an MBA.

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Moved back to, uh, Chicago.

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So I was in Texas for a while, moved
back to Chicago, uh, ran a couple

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of businesses for them and then left
them to come to Carpenter to run the

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chemical business at the end of 2008.

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And I think you and I first really met
each other in 2009 or 2010, um, when you

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were with, with, uh, Clarence at the time.

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and, uh, then, you know, ran the chemical
business at Carpenter for 10 years.

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And then Mr.

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Polly, who was the owner of the company,
asked me to become the president.

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I became president in 2018.

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He passed away in 2020.

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The board said, you're the
president, chief Operating Officer.

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You should be the CEO.

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So I've really been the CEO since 2020.

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So when I kind of take a step back and
think about that, it's almost five years

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as CEO, which seems like five minutes,

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victoria-meyer_1_08-14-2025_091758:
That's actually a long time for

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A CEO as well, not Necessarily.

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for privately comp health
companies, but for many companies,

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five years is the long tenure.

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brad-guest15_1_08-14-2025_101758:
So it, I was reading an article,

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uh, I think it was in the Harvard
Business Review, but it might have

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been in another place that, that the
public, CEO average lifetime is 3.1

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years.

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didn't see anything about private,
but, you know, it is a, it's

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definitely a oriented kind of job

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victoria-meyer_1_08-14-2025_091758: Yeah.

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brad-guest15_1_08-14-2025_101758:
it and you, you need to kind of

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deliver results and sometimes.

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help with that.

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And sometimes they hurt with that.

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Right.

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And if, if you had, like when I
signed on in 2020, it was obviously

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some crazy stuff with COVID and we
talked about, you mentioned earlier,

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the cyber stuff, but uh, we also
had some good business conditions

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in 21 and 22, then we were dealing.

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Other business conditions since then and,
uh, know, it's a crazy, crazy time and

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I'm thankful for the five years that I
have and that I've had and look forward

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to more years and doing more things.

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So.

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victoria-meyer_1_08-14-2025_091758: Yeah.

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Yeah, And it has been, uh,
crazy business conditions.

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Really for the last three years, I mean,
really the entirety of the twenties.

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Twenties has been a little bit crazy.

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From a supply chain perspective, uh, just
a business ups and downs perspective.

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Now we're facing tariffs have
been facing tariffs, I guess,

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you know, for the last year.

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It's not been, uh, not been normal, but I
guess nothing is ever really normal, Brad.

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But during this time you
guys made some big moves.

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So you, it's interesting
'cause you talk about.

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As a CEO, that it's really about
the results and it absolutely is.

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And yet it's also about vision, and
where you can lead your company.

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And so since you've been CEO,
I know that you guys have

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done several big acquisitions.

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Uh, the Rectus Hill acquisition, which.

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Really grew the company significantly.

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Right.

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And I think you would say that's like
the first time you guys took on that

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big of an acquisition and took on debt.

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The Casper mattresses, which some
people are probably sleeping on today.

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So I want to hear more about that.

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Um, and then what NCFI polyurethane.

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So tell us a little bit about.

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This approach to acquisitions.

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What prompted it?

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Because again, this is different
than carpenter of the old.

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Um, and how are you bringing them into
the fold and creating results outta that?

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brad-guest15_1_08-14-2025_101758:
Yeah, that's, uh, we probably could

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go on for a couple hours about this,
but, uh, I'll try and keep my answers

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informative and somewhat brief on it.

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So, uh, I would say that,
uh, when I became CEO, Mr.

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Polly had been with the.

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Company for 65 years.

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Most people wouldn't appreciate that.

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Most people wouldn't think of somebody
working at a company for 65 years.

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And

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victoria-meyer_1_08-14-2025_091758: Yeah.

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brad-guest15_1_08-14-2025_101758: do the
math, yes, he was, he was in his early

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nineties and still came in every day.

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Right.

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And very influential dynamic
leader throughout the industry,

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but let alone at Carpenter.

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And so, passes away and the board.

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Looks to me and says, okay,
what's your plan for the business?

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Right?

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And it's yours now what,
what are you gonna do on it?

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And you know, you have choices.

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You could say, well, this
is a successful business.

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We'll just ride it out the way it is.

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Um, that's really not my nature
is to say, let's coast on things.

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I'm kind of a, when I go
on vacation, my wife like.

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To lay by the pool and I
like to go do things right.

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So it's uh, you know, I'm
one of those where I'm like,

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okay, how can we be improving?

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How can we be getting better?

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And so what I sat down with the board
and said, there are opportunities

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for us to grow our business.

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We had a good footprint in Europe, but uh,
we weren't the dominant player in Europe.

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So I'm like, there's
opportunities in Europe.

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There's opportunities in the
United States in segments that

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aren't furniture embedding.

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There's growth in automotive
that's happening in the EV space.

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There's a acoustics, uh, sound, a
attenuation, as we call it, aspects of

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polyurethanes, and they're not giant.

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but they're growing significantly, right?

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And they're opportunities.

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And so we said, look, these are
opportunities for us to grow the business.

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And it it, at the time, it was
interesting because in 2018, I want

00:10:32.583 --> 00:10:36.378
to think it was, there was a company
called Foam Partner, and I went to Mr.

00:10:36.378 --> 00:10:37.953
Paul and I said, we should buy foam.

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And, uh, our European colleagues,
mine were, were on board with that.

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They said, phone partners, great.

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It gets into a lot of these
spaces that we're involved in.

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Mr.

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Polly was really obsessed
with the geography and said,

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look, they're mostly European.

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It doesn't really fit.

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So we took a pass on it
and Rec Decel bought them.

00:10:55.270 --> 00:10:58.810
And then we can go through a whole
lengthy thing of how that didn't work.

00:10:58.810 --> 00:11:03.490
But what ended up happening is after
they had bought 'em, not a year into

00:11:03.490 --> 00:11:09.190
it, they got a hostile takeover offer
from Grinder, which is another Foamer

00:11:09.190 --> 00:11:14.260
who had been partners with recti sell
in a joint venture in Eastern Europe.

00:11:14.550 --> 00:11:16.770
that's a whole different, like
I said, a whole nother hour

00:11:16.877 --> 00:11:17.167
victoria-meyer_1_08-14-2025_091758: Yeah.

00:11:17.670 --> 00:11:18.810
brad-guest15_1_08-14-2025_101758:
on the details of that.

00:11:19.080 --> 00:11:20.160
But needless to say.

00:11:20.565 --> 00:11:22.455
Uh, rectus cell didn't want to be.

00:11:22.485 --> 00:11:25.395
Hostly took over, so they
reached out to the industry.

00:11:25.395 --> 00:11:29.388
They reached out to us and they said,
Would you be interested in being the

00:11:29.388 --> 00:11:31.548
White Knight in this, in this situation?

00:11:31.548 --> 00:11:34.758
So, you know, the foam partner
business was already interesting to me.

00:11:34.758 --> 00:11:38.448
Rectus Cell was kind of combining
their technical foam and comfort

00:11:38.448 --> 00:11:39.828
business with foam partners.

00:11:40.218 --> 00:11:42.648
Uh, the board said, is this
something you're interested in?

00:11:42.888 --> 00:11:46.728
We kind of looked at it in, we kind of
have four ways we consider growing, right?

00:11:46.788 --> 00:11:49.788
How do we, how do we continue
to expand the chemical business?

00:11:50.268 --> 00:11:52.458
How do we diversify flexible foam?

00:11:52.698 --> 00:11:56.118
How do we get some market diversification
into the right markets for us?

00:11:56.118 --> 00:11:56.388
Right?

00:11:56.388 --> 00:11:57.558
And geographically.

00:11:57.828 --> 00:12:00.678
And then how do we, how do we
look at sustainability as part

00:12:00.678 --> 00:12:02.088
of a strong business case?

00:12:02.088 --> 00:12:05.598
And so when we looked at the rec
to sell side of it, it kicked, it

00:12:05.778 --> 00:12:07.278
ticked all four of those boxes.

00:12:07.278 --> 00:12:11.118
So it was easy for our board to say, I
understand with Brad with what you're

00:12:11.118 --> 00:12:12.768
saying, carpenter's strategy is.

00:12:13.193 --> 00:12:14.723
That rectus cell fits within that.

00:12:14.723 --> 00:12:16.343
And so they said, go for it.

00:12:16.343 --> 00:12:16.673
Right?

00:12:17.033 --> 00:12:20.063
And that was in April of 2020.

00:12:20.063 --> 00:12:23.003
And we know what was happening
in March, April of 2020.

00:12:23.003 --> 00:12:23.663
It was COVID.

00:12:23.723 --> 00:12:27.353
So I, I like to say I was one of
the few people flying back and

00:12:27.353 --> 00:12:28.943
forth to Europe during COVID.

00:12:29.243 --> 00:12:33.293
I think when I looked back on it, I
had 18 different COVID tests within

00:12:33.375 --> 00:12:34.290
victoria-meyer_1_08-14-2025_091758:
Oh geez.

00:12:34.433 --> 00:12:36.023
brad-guest15_1_08-14-2025_101758:
tested on the way there, the

00:12:36.023 --> 00:12:37.493
way back while you're there.

00:12:37.853 --> 00:12:40.163
Passed every single one of
'em, by the way, thankfully.

00:12:40.275 --> 00:12:40.695
victoria-meyer_1_08-14-2025_091758: deal.

00:12:40.823 --> 00:12:41.183
brad-guest15_1_08-14-2025_101758: but.

00:12:41.235 --> 00:12:41.745
victoria-meyer_1_08-14-2025_091758:
amazing.

00:12:42.153 --> 00:12:44.223
brad-guest15_1_08-14-2025_101758:
Really a, a crazy time to kind of

00:12:44.223 --> 00:12:46.353
buy a public company in Europe.

00:12:46.383 --> 00:12:47.703
Well, actually we didn't
buy the whole thing.

00:12:47.703 --> 00:12:51.843
We were gonna buy the whole thing and
we kind of took a pass on insulation and

00:12:51.843 --> 00:12:55.473
they kept that and we bought, you know,
what was two thirds of their business.

00:12:55.473 --> 00:12:59.793
So we, you know, kind of took a publicly
traded company in Brussels and put 'em

00:12:59.793 --> 00:13:04.233
into a carpenter private company, which
some people on the podcast might not know.

00:13:04.533 --> 00:13:05.913
We're a private company.

00:13:06.303 --> 00:13:09.243
We're celebrating our 75th
anniversary this year, so a

00:13:09.270 --> 00:13:10.030
victoria-meyer_1_08-14-2025_091758:
Congratulations.

00:13:10.030 --> 00:13:10.990
That's a Big deal too.

00:13:11.085 --> 00:13:12.015
75 years.

00:13:12.015 --> 00:13:12.315
right?

00:13:12.573 --> 00:13:12.933
brad-guest15_1_08-14-2025_101758: Yeah.

00:13:13.230 --> 00:13:13.740
victoria-meyer_1_08-14-2025_091758:
It's huge.

00:13:13.918 --> 00:13:16.098
brad-guest15_1_08-14-2025_101758: we,
we, saw why it would strategically fit.

00:13:16.938 --> 00:13:20.328
In those regards that that made
a lot of sense for us, right?

00:13:20.328 --> 00:13:22.608
To go, go for it, make it happen.

00:13:22.608 --> 00:13:24.708
We did that in the process of that.

00:13:25.128 --> 00:13:29.598
Then we were looking at, uh, so the rec
to cell phone partner, business sold

00:13:29.598 --> 00:13:33.258
product into the us but didn't produce
any of their own foam in the us so

00:13:33.258 --> 00:13:34.728
we're looking at IT, or North America.

00:13:34.728 --> 00:13:37.038
We're saying, how do
we go about doing that?

00:13:37.218 --> 00:13:39.798
If you look at carpenter's
facilities, they're really geared

00:13:39.798 --> 00:13:42.348
toward high efficiency, large

00:13:42.645 --> 00:13:42.945
victoria-meyer_1_08-14-2025_091758: Yeah.

00:13:43.578 --> 00:13:44.928
brad-guest15_1_08-14-2025_101758:
you know, that type of stuff, and.

00:13:45.543 --> 00:13:50.083
We had a very strong polyol relationship
and, and a good industry friendship,

00:13:50.083 --> 00:13:53.323
which I would put an advocate out
for people that are in this industry.

00:13:53.563 --> 00:13:54.793
Make friends, right?

00:13:54.793 --> 00:13:58.483
You know, friends come to
play in all kinds of things.

00:13:58.483 --> 00:14:01.693
So we were very good friends
with the people at AT NCFI.

00:14:02.023 --> 00:14:05.833
They at that time were a single
site flexible foam manufacturer

00:14:05.833 --> 00:14:08.323
and really thinking what did
they want to do with that?

00:14:08.593 --> 00:14:12.133
They were having good growth in
their spray foam, geotechnical other

00:14:12.133 --> 00:14:14.173
businesses, and really trying to say.

00:14:14.923 --> 00:14:16.933
flexible foam for us or is it not?

00:14:16.933 --> 00:14:19.543
They had been involved in
it since the 1960s, right?

00:14:19.543 --> 00:14:21.793
It's always hard in a
legacy business, what to do.

00:14:22.693 --> 00:14:24.583
I just kinda asked them,
I said, well, would you be

00:14:24.583 --> 00:14:26.323
interested in selling that to us?

00:14:26.353 --> 00:14:29.833
And they were kinda like, aren't you
a little busy with, uh, rectus cell?

00:14:29.833 --> 00:14:31.723
And I said, yeah, but
I think your business.

00:14:32.113 --> 00:14:36.780
Fits that plan for us, it's, it's
really like a custom shop for us.

00:14:36.780 --> 00:14:41.760
And so we we're kind of, the NCFI
fit is really as a custom, custom

00:14:41.760 --> 00:14:45.570
colors, custom formulations,
custom products opportunity for us.

00:14:45.570 --> 00:14:49.650
So, you know, bringing stuff from,
instead of importing it from Europe,

00:14:49.770 --> 00:14:51.450
domesticating it, those kinds of things.

00:14:51.450 --> 00:14:54.180
And that's where those
two pieces came together.

00:14:54.180 --> 00:14:58.300
Casper was a whole different thing,
in and of itself, but those two kind

00:14:58.300 --> 00:14:59.980
of dovetailed into each other pretty

00:15:00.112 --> 00:15:00.412
victoria-meyer_1_08-14-2025_091758: That.

00:15:00.802 --> 00:15:01.132
Okay.

00:15:01.132 --> 00:15:04.852
So that really makes sense 'cause it
really is this geographic diversification

00:15:04.852 --> 00:15:08.122
and product diversification
to strengthen your business.

00:15:08.515 --> 00:15:08.845
brad-guest15_1_08-14-2025_101758: Right.

00:15:09.232 --> 00:15:10.672
victoria-meyer_1_08-14-2025_091758:
what is the Casper story?

00:15:10.672 --> 00:15:13.132
So first of all, I just gotta say like.

00:15:13.147 --> 00:15:15.223
I, I'm a chemical engineer.

00:15:15.433 --> 00:15:18.823
I've been in the chemical industry
for a long time, but as you and I both

00:15:18.823 --> 00:15:21.763
know, like you sit in certain parts
of the industry and that's what you

00:15:21.763 --> 00:15:25.873
know, so it's rare to understand all
the, the thousands of products that

00:15:25.873 --> 00:15:27.873
people, produce and touch and What.

00:15:27.873 --> 00:15:28.353
have you.

00:15:28.593 --> 00:15:30.063
You and I got to know each other.

00:15:30.138 --> 00:15:30.168
Okay.

00:15:30.318 --> 00:15:33.918
Really around the EO value chain
and how it plays into surfactants.

00:15:33.918 --> 00:15:37.458
And then there's this whole polyurethane
piece, which by the way, I still

00:15:37.458 --> 00:15:41.658
don't stink and understand, but I'm
just gonna accept it and go and know

00:15:41.658 --> 00:15:43.278
that I'm using this stuff every day.

00:15:43.642 --> 00:15:47.692
but I think of Carpenter
as a chemical company.

00:15:47.697 --> 00:15:49.522
That's how I got to know you.

00:15:50.242 --> 00:15:55.222
And yet you've got this whole
consumer business, which I

00:15:55.222 --> 00:15:56.302
guess is where Casper fits in.

00:15:56.976 --> 00:15:59.076
brad-guest15_1_08-14-2025_101758:
Yeah, so it, it's interesting from

00:15:59.136 --> 00:16:00.516
the overall perspective, right?

00:16:00.516 --> 00:16:04.553
When I came to Carpenter, I really
looked at it as, there's a chemical

00:16:04.553 --> 00:16:09.203
business in here that a lot of people
that existed within Carpenter didn't

00:16:09.203 --> 00:16:12.293
know a lot about and weren't familiar
with, and I was a chemical guy, right?

00:16:12.293 --> 00:16:16.013
So I looked at that and said,
here's an opportunity to grow a

00:16:16.013 --> 00:16:19.673
chemical business with a lot of
good resources and assets that.

00:16:20.398 --> 00:16:23.008
don't know that they really un
from that side, they didn't really

00:16:23.008 --> 00:16:24.718
understand the chemical side, right?

00:16:24.718 --> 00:16:28.528
So I, here I was, this bridge
to say, look, been 20 years

00:16:28.528 --> 00:16:29.578
in the chemical business.

00:16:29.578 --> 00:16:30.658
I understand it.

00:16:30.898 --> 00:16:32.548
Let's get the right team in place.

00:16:32.548 --> 00:16:33.928
Let's build something here.

00:16:34.138 --> 00:16:35.308
Let's give us the opportunity.

00:16:35.308 --> 00:16:35.968
And, and Mr.

00:16:35.968 --> 00:16:39.103
Polly and the management of Carpenter
at the time we're fantastic because

00:16:39.103 --> 00:16:42.268
they were like, we'll let you
do what you think is best on it.

00:16:42.268 --> 00:16:44.398
Which is a freedom that
you don't normally get.

00:16:44.428 --> 00:16:44.818
I mean,

00:16:45.305 --> 00:16:45.605
victoria-meyer_1_08-14-2025_091758: Yeah.

00:16:45.610 --> 00:16:46.130
That's amazing.

00:16:46.168 --> 00:16:47.758
brad-guest15_1_08-14-2025_101758:
companies, you get promised a lot

00:16:47.758 --> 00:16:51.358
of things, but then to actually be
given those things and look, we,

00:16:51.478 --> 00:16:55.078
we like to say here, you know, uh,
investment follows profits, right?

00:16:55.140 --> 00:16:55.490
victoria-meyer_1_08-14-2025_091758: Right.

00:16:55.558 --> 00:16:57.778
brad-guest15_1_08-14-2025_101758: if,
I had started the chemical business,

00:16:57.778 --> 00:16:59.278
ask for a bunch of money without.

00:16:59.633 --> 00:17:01.883
Having any growth, they
would've been like, yeah, no.

00:17:02.093 --> 00:17:02.393
Right.

00:17:02.393 --> 00:17:04.643
But, but we had growth,
we had opportunities.

00:17:04.973 --> 00:17:07.223
We were able to grow the
business on that side.

00:17:07.523 --> 00:17:10.913
And then gradually I learned more
about the flexible, I knew about

00:17:10.913 --> 00:17:13.978
the flexible film business as a
supplier of raw materials, but not.

00:17:14.918 --> 00:17:15.998
Really knew the business.

00:17:15.998 --> 00:17:16.478
So I was

00:17:16.605 --> 00:17:16.865
victoria-meyer_1_08-14-2025_091758: Right.

00:17:16.958 --> 00:17:19.478
brad-guest15_1_08-14-2025_101758: that
for that 10 years I kind of was sitting in

00:17:19.478 --> 00:17:23.978
meetings and attending things and learning
kind of on the periphery about the

00:17:23.978 --> 00:17:26.318
business and how it works and how it fits.

00:17:26.378 --> 00:17:26.708
Right.

00:17:26.708 --> 00:17:31.398
And when you look at making a flexible
foam, flexible foams, polyurethanes in

00:17:31.398 --> 00:17:33.108
general have been around for 90 years.

00:17:33.168 --> 00:17:36.138
So, you know, we can,
I can talk long about.

00:17:36.328 --> 00:17:38.878
The polyurethane space, 'cause
I've been in it a long time, but

00:17:38.878 --> 00:17:41.098
it's, it's a 90 year technology.

00:17:41.368 --> 00:17:44.608
I think the current estimate market
size is, it's around a hundred

00:17:44.608 --> 00:17:46.498
billion dollar market worldwide.

00:17:47.085 --> 00:17:47.385
victoria-meyer_1_08-14-2025_091758: Wow.

00:17:47.638 --> 00:17:49.858
brad-guest15_1_08-14-2025_101758:
significant chemical business.

00:17:49.858 --> 00:17:50.188
Right.

00:17:50.188 --> 00:17:51.568
And you got great.

00:17:51.698 --> 00:17:57.338
Companies in it like BASF and Covestro
and Huntsman and Ivan and right?

00:17:57.338 --> 00:18:01.268
I mean, there's lots of really good
companies in that space, and some of

00:18:01.268 --> 00:18:04.358
them are broad and they cover other
markets of the chemical industry

00:18:04.358 --> 00:18:05.888
and some are more niche, right?

00:18:05.888 --> 00:18:07.238
And they specialize in those.

00:18:07.628 --> 00:18:10.928
But there's a lot of great chemistry
going on, and in a flexible foam,

00:18:11.228 --> 00:18:14.858
about half of the foam itself that
you're sitting on or sleeping on.

00:18:15.943 --> 00:18:16.243
right?

00:18:16.243 --> 00:18:20.113
So Carpenter 50 years ago, 53
years ago now said, Hey, we

00:18:20.113 --> 00:18:22.093
should make our own polio, right?

00:18:22.093 --> 00:18:26.683
We should have some control over that
because not only did it make economic

00:18:26.683 --> 00:18:30.373
sense, but it also made sense when you're
trying to develop and innovate products,

00:18:30.373 --> 00:18:34.423
if you're always having to go to somebody
else to say, can you do this for me?

00:18:34.708 --> 00:18:37.873
They have to decide if that's a good
business decision for them or not.

00:18:38.763 --> 00:18:43.023
a lot of the technology gets evolved from
the additives and the polyols themselves,

00:18:43.023 --> 00:18:47.463
how long chain polyol you're making, you
know, how many branches in the chain.

00:18:47.463 --> 00:18:50.883
So we're able to kind of work with
those tools to kind of tailor new

00:18:50.883 --> 00:18:53.103
products from the chemical business.

00:18:53.103 --> 00:18:57.543
So it's, it's great to have that base
load of business to run a chemical

00:18:57.543 --> 00:18:58.688
business off of where you have.

00:18:59.613 --> 00:19:03.303
A significant amount of what you're doing
is being consumed internally for what

00:19:03.303 --> 00:19:07.893
we're doing, and that parlays itself into
a little bit of the discussion on Casper.

00:19:07.893 --> 00:19:10.443
And you, some people might be like,
where's he going with all of this?

00:19:10.443 --> 00:19:10.713
Right.

00:19:11.013 --> 00:19:12.648
So historically.

00:19:13.258 --> 00:19:16.648
Prior to maybe 15 years ago, 12
years ago, something like that.

00:19:17.048 --> 00:19:19.898
The channels to market and the
roles that people played were

00:19:19.898 --> 00:19:21.218
pretty straightforward, right?

00:19:21.218 --> 00:19:22.478
Carpenter made foam.

00:19:22.838 --> 00:19:26.258
If people came to us and they wanted to
buy a block of foam, we sold it to 'em.

00:19:26.258 --> 00:19:29.378
If they wanted us to cut pieces
and shapes, we did that for 'em.

00:19:29.738 --> 00:19:32.768
They would come to us sometimes and
say, we want carpenter to contract

00:19:32.768 --> 00:19:36.758
manufacturer the whole mattress for us
and ship it to our warehouse, or whatever.

00:19:37.088 --> 00:19:39.288
That was the role we played,
and it was a great role that.

00:19:39.638 --> 00:19:44.588
That went in, but with kind of the bed
in a box and some of the other disruptors

00:19:44.588 --> 00:19:48.368
that were going on, and with technology,
the channels started getting muddied.

00:19:48.368 --> 00:19:48.638
Right.

00:19:48.638 --> 00:19:49.178
And so you

00:19:49.285 --> 00:19:49.665
victoria-meyer_1_08-14-2025_091758: Yeah.

00:19:49.988 --> 00:19:51.938
brad-guest15_1_08-14-2025_101758:
people going upstream and downstream.

00:19:52.268 --> 00:19:55.898
You know, people that have kind of moved
upstream or are the Ashleys of the world,

00:19:56.378 --> 00:19:58.268
uh, temper, Sealy pours their own foam.

00:19:58.268 --> 00:20:00.338
So you have people now that
are pouring their own foam.

00:20:00.638 --> 00:20:03.368
You have people that are, are
doing various things in there.

00:20:03.368 --> 00:20:05.978
So it's not a clear A to B2C channel.

00:20:06.308 --> 00:20:07.808
And so you're like, okay, what roles.

00:20:08.488 --> 00:20:09.658
everybody playing in this?

00:20:09.658 --> 00:20:11.398
What roles will they play in the future?

00:20:11.758 --> 00:20:14.908
Casper was one of the original
bed in a Box people, so they were

00:20:14.908 --> 00:20:16.588
one of the original disruptors.

00:20:16.948 --> 00:20:20.548
A lot of people may not remember
that they early on had investors

00:20:20.548 --> 00:20:24.928
like Leonardo DiCaprio and,
and Ashton Kutcher and others.

00:20:24.928 --> 00:20:27.178
They were, they were,
they were a hot star.

00:20:27.178 --> 00:20:29.518
I think at the time they called
those companies unicorns.

00:20:29.518 --> 00:20:29.878
Right.

00:20:29.885 --> 00:20:30.755
victoria-meyer_1_08-14-2025_091758: Yeah.

00:20:31.648 --> 00:20:33.808
brad-guest15_1_08-14-2025_101758: they
had a lot of interest and a lot of buzz.

00:20:34.238 --> 00:20:35.108
Uh, around it.

00:20:35.108 --> 00:20:37.748
And their message originally
was, you don't need to go to

00:20:37.748 --> 00:20:39.158
a store to buy a mattress.

00:20:39.158 --> 00:20:40.358
You can just buy it online.

00:20:40.358 --> 00:20:41.528
We're cutting out the middleman.

00:20:41.528 --> 00:20:45.908
And that was effective marketing
and it grew significantly from, but

00:20:45.908 --> 00:20:48.758
what they realized is when you're
making a big ticket purchase.

00:20:49.088 --> 00:20:52.538
And, and a refrigerator,
a, a mattress, a car.

00:20:52.958 --> 00:20:55.178
People like to touch
and feel that product.

00:20:55.178 --> 00:20:58.718
And so there's a significant number
of people that won't buy unless

00:20:58.718 --> 00:21:01.838
they can put their hands on it and
actually see it for themselves.

00:21:02.168 --> 00:21:05.288
So Casper started launching
stores to support that.

00:21:05.528 --> 00:21:06.368
They started getting,

00:21:06.495 --> 00:21:06.575
victoria-meyer_1_08-14-2025_091758: Hmm.

00:21:06.908 --> 00:21:08.228
brad-guest15_1_08-14-2025_101758:
with other retails to do what's

00:21:08.228 --> 00:21:09.608
called omnichannel, right?

00:21:09.608 --> 00:21:12.068
So that they could get the
product in front of more people.

00:21:12.638 --> 00:21:15.338
And as they did that, they were
raising money and then they

00:21:15.338 --> 00:21:16.913
went public, uh, with that.

00:21:17.623 --> 00:21:21.883
Um, and they poured a lot of money
into making the brand successful.

00:21:22.280 --> 00:21:22.610
victoria-meyer_1_08-14-2025_091758: Yeah.

00:21:22.633 --> 00:21:24.043
brad-guest15_1_08-14-2025_101758:
say they didn't do, and when the

00:21:24.043 --> 00:21:27.368
role carpenter came in is they didn't
look after the making of the product.

00:21:28.253 --> 00:21:31.673
Really well, they made a great product
that's not, don't take that wrong

00:21:31.673 --> 00:21:35.693
and say this, but they, they weren't
manufacturers, so they didn't really,

00:21:35.693 --> 00:21:38.423
they would farm out to different
people and they would go around

00:21:38.423 --> 00:21:41.453
quarter to quarter and they would have
different people making it for 'em.

00:21:41.813 --> 00:21:45.203
And you think, well, that's okay,
as long as people can conform to the

00:21:45.203 --> 00:21:46.883
standards and the specifications.

00:21:47.183 --> 00:21:48.893
But if you're not really focused on.

00:21:50.273 --> 00:21:53.303
If you're not only focused on the
actual production and you're not

00:21:53.303 --> 00:21:58.073
focused on what's your cost to deliver
the product, things get outta hand.

00:21:58.073 --> 00:22:03.763
And so they came to us, at the end of
2023 and they were like, you know, we

00:22:03.763 --> 00:22:05.593
need help with the manufacturing side.

00:22:05.593 --> 00:22:07.958
And we looked at it and said,
boy, you know, we've got.

00:22:08.523 --> 00:22:12.663
11 locations around the, around US
and Canada that we can ship from.

00:22:12.993 --> 00:22:16.143
We may not ship from all of them,
but just on a brief logistics,

00:22:16.143 --> 00:22:19.803
we were able to improve their
cost structure with that and.

00:22:20.723 --> 00:22:23.243
I think if the market
had been better, right?

00:22:23.243 --> 00:22:26.333
If the furniture demand and bedding
demand had been better than it

00:22:26.333 --> 00:22:28.163
was the last two or three years,

00:22:28.600 --> 00:22:28.970
victoria-meyer_1_08-14-2025_091758: Yeah.

00:22:29.033 --> 00:22:30.353
brad-guest15_1_08-14-2025_101758:
been sufficient for 'em, and they

00:22:30.353 --> 00:22:34.913
would've been able to, to, let's say,
grow their way through this process.

00:22:34.943 --> 00:22:38.963
But as we all know, the market hasn't
been what we'd want it to be, and so

00:22:38.963 --> 00:22:44.363
the combination of that plus some high
kind of overhead costs related to.

00:22:44.753 --> 00:22:47.643
Leases of, corporate headquarters
and other things like that.

00:22:47.943 --> 00:22:50.763
They just struggled and we
looked at it and said, we think

00:22:50.763 --> 00:22:52.353
we can, we can help them right?

00:22:52.353 --> 00:22:53.883
The ship if we took it over.

00:22:53.883 --> 00:23:00.453
and really that was, was how we came
about the Casper side of, of the business.

00:23:00.453 --> 00:23:02.823
And it's, it's a learning
curve, definitely.

00:23:03.003 --> 00:23:03.243
So.

00:23:03.285 --> 00:23:05.325
victoria-meyer_1_08-14-2025_091758: I
bet, and in fact I wanna come around

00:23:05.325 --> 00:23:08.295
to that learning curve piece and, and
how you're bringing this all together.

00:23:08.295 --> 00:23:12.930
But what's interesting is, number one, I'm
not remember that Casper was the original.

00:23:13.555 --> 00:23:14.695
Bed in a box, right?

00:23:14.695 --> 00:23:18.415
So I think of Casper and I see
'em at Costco, for instance.

00:23:18.475 --> 00:23:21.445
I don't, there are probably
other places, I gotta be honest,

00:23:21.595 --> 00:23:22.855
I don't get out much anymore.

00:23:23.815 --> 00:23:27.115
Not since COVID, not since I've
worked, I do everything outta my house.

00:23:27.115 --> 00:23:27.985
It's kind of crazy.

00:23:28.285 --> 00:23:31.615
But what's interesting about
this story, and it's a story of

00:23:31.615 --> 00:23:38.005
a lot of innovative companies
throughout, um, probably the late.

00:23:38.470 --> 00:23:39.760
Like the late 2010.

00:23:39.760 --> 00:23:42.340
So probably in the same timeframe
that Casper started up, let's say

00:23:42.340 --> 00:23:49.390
2018 till now, and is that, um, it was
this idea that a business, a billion

00:23:49.390 --> 00:23:53.830
dollar business could be grown on the
strength of the brand and the strength

00:23:53.830 --> 00:23:58.330
of marketing and that all of the
production could be contracted out.

00:23:58.330 --> 00:23:58.600
So.

00:23:58.870 --> 00:24:01.990
that, it sounds like that was at
least part of the Casper story.

00:24:02.290 --> 00:24:05.950
. I'm thinking about Kylie Jenner, which
we don't normally talk about Kylie Jenner

00:24:06.160 --> 00:24:10.630
on the show, but she had her lip thing
and my, You know, I have a daughter,

00:24:10.630 --> 00:24:14.320
so they were all obsessed about the
lip thing, but I still remember Kylie

00:24:14.320 --> 00:24:21.010
Jenner had like a billion dollar business
valuation and didn't own a thing.

00:24:21.700 --> 00:24:25.930
Because it was all contract labs,
contract manufacturing, et cetera.

00:24:25.960 --> 00:24:27.910
Now, where it is today,
who the heck knows?

00:24:27.910 --> 00:24:28.420
I don't know.

00:24:28.420 --> 00:24:32.073
But I think it's an interesting just
kind of sign of the times and the

00:24:32.073 --> 00:24:36.573
evolution that we've gone through
in business is this idea that yeah,

00:24:36.573 --> 00:24:42.183
you can start small and nimble and
outsourcing things, but eventually.

00:24:42.493 --> 00:24:46.063
As people across the industry know you
have to get your cost under control,

00:24:46.063 --> 00:24:49.063
you actually have to get your supply
chain under control, your logistics,

00:24:49.063 --> 00:24:51.133
manufacturing, um, et cetera.

00:24:51.133 --> 00:24:54.133
So, uh, that's a really, that's
a really interesting story.

00:24:54.833 --> 00:24:59.667
But with this, so this is my part, I'm
turning it back, is, carpenter's really,

00:25:00.147 --> 00:25:06.417
I mean, 75-year-old company, strong
culture, what I would say is a very

00:25:06.627 --> 00:25:08.787
traditional culture in a lot of ways.

00:25:09.147 --> 00:25:14.127
You've brought three businesses
into the fold in the last several

00:25:14.127 --> 00:25:16.767
years, that is a lot of change.

00:25:16.977 --> 00:25:22.503
So how are you guys navigating it, both
in terms of figuring out how to bring

00:25:22.503 --> 00:25:28.713
those teams into carpenter, but also
carpenter growing and embracing the

00:25:28.713 --> 00:25:30.483
best of what those companies bring?

00:25:31.073 --> 00:25:33.473
brad-guest15_1_08-14-2025_101758: it's
a fantastic question and I, I hope

00:25:33.473 --> 00:25:36.863
that if we, if we get together this
five years from now, you'd say, wow.

00:25:36.863 --> 00:25:40.703
That, look at how that all has come
together, as you know, perfectly right?

00:25:40.703 --> 00:25:44.963
It's early on, you were talking about,
hey, uh, you know, it's a crazy time,

00:25:45.053 --> 00:25:46.563
but, you know, thinking back on it.

00:25:46.925 --> 00:25:49.085
I think crazy is more than normal, right?

00:25:49.085 --> 00:25:49.475
The, the

00:25:49.622 --> 00:25:49.952
victoria-meyer_1_08-14-2025_091758: Yeah.

00:25:50.015 --> 00:25:50.585
brad-guest15_1_08-14-2025_101758:
kind of thing.

00:25:50.585 --> 00:25:56.555
We can talk about 2008 into 2009
with the subprime mortgage situation.

00:25:56.915 --> 00:26:01.385
I'm sure in 15 or 16 I can find a
hurricane that screwed things up, right?

00:26:01.502 --> 00:26:02.012
victoria-meyer_1_08-14-2025_091758:
Oh yeah.

00:26:02.555 --> 00:26:03.215
brad-guest15_1_08-14-2025_101758:
post COVID.

00:26:03.455 --> 00:26:06.275
So I'm not sure that normal, we
like to, as humans, we probably

00:26:06.275 --> 00:26:09.665
like to think normal is the normal
state of things, but probably.

00:26:09.945 --> 00:26:13.815
Chaos is more than normal and
calm is probably the exception.

00:26:14.265 --> 00:26:17.715
Uh, and it's probably disheartening
for lots of people to hear, but uh,

00:26:18.045 --> 00:26:21.645
you know, you just look back on it and
you kind of have to be, I, I guess,

00:26:21.645 --> 00:26:23.655
adaptive and flexible in that, in that

00:26:23.702 --> 00:26:23.972
victoria-meyer_1_08-14-2025_091758: Yeah.

00:26:24.075 --> 00:26:25.755
brad-guest15_1_08-14-2025_101758:
And that's somewhat the approach

00:26:25.755 --> 00:26:27.915
that we've taken a little bit
with the acquisitions, right?

00:26:27.915 --> 00:26:30.015
When you're, when you're
picking up a rectus cell, and

00:26:30.015 --> 00:26:31.335
as I mentioned, rectus cell.

00:26:31.735 --> 00:26:34.795
Had just recently acquired a
company called Foam Partner, right?

00:26:34.795 --> 00:26:38.815
Which was a distinct different
entity and people and foam partner.

00:26:38.815 --> 00:26:41.995
Three years before that, three
or four had acquired a, a small

00:26:42.175 --> 00:26:44.005
systems house called Autobox, right?

00:26:44.005 --> 00:26:48.475
So you have these three different
cultures rolling up into a company

00:26:48.475 --> 00:26:49.705
that then you pick up, right?

00:26:49.705 --> 00:26:50.935
So you really have four.

00:26:51.360 --> 00:26:55.710
Cultures and what you find is some
people gravitate to the carpenter

00:26:55.710 --> 00:26:57.180
culture really easy, right?

00:26:57.337 --> 00:26:57.627
victoria-meyer_1_08-14-2025_091758: Yeah.

00:26:57.720 --> 00:26:59.310
brad-guest15_1_08-14-2025_101758:
get there, they go, wow,

00:26:59.310 --> 00:27:00.780
I get it, I understand it.

00:27:00.780 --> 00:27:01.800
I fit right in.

00:27:01.980 --> 00:27:02.700
Away we go.

00:27:02.790 --> 00:27:06.630
And then you have a group of people that
are, I get it or I understand it, but

00:27:06.630 --> 00:27:08.190
it's gonna take me a while to get it.

00:27:08.520 --> 00:27:13.260
You have some people that, that, you know,
good people, good managers who look at it

00:27:13.260 --> 00:27:15.390
and say, this just is not for me, right?

00:27:15.390 --> 00:27:16.170
This is not.

00:27:16.560 --> 00:27:17.970
And sometimes those people.

00:27:18.380 --> 00:27:18.920
Hang on.

00:27:18.920 --> 00:27:21.260
And they try to make it work
and we try to make it work.

00:27:21.260 --> 00:27:24.290
And, and ultimately they get frustrated.

00:27:24.290 --> 00:27:27.340
We get frustrated, and they leave, right?

00:27:27.340 --> 00:27:30.340
And so we didn't take the approach
like in the beginning, we're gonna

00:27:30.340 --> 00:27:33.820
do this, we're gonna, we're gonna
move head count from here to here.

00:27:33.820 --> 00:27:35.350
We're gonna consolidate,
we're gonna do that.

00:27:35.350 --> 00:27:38.860
So we said, let's sit with the
organization, let's understand

00:27:38.860 --> 00:27:40.450
it, let's understand the people.

00:27:40.720 --> 00:27:44.500
A good example that I would give is
if you have a, a small manufacturing

00:27:44.500 --> 00:27:46.525
plant you go to 'em and you say.

00:27:47.740 --> 00:27:51.100
You're the division manager of that plant
and you say, who are your best people?

00:27:51.850 --> 00:27:53.440
give you their five best people.

00:27:53.680 --> 00:27:57.700
You go to the next plant in a, in, maybe
you go from Norway to Finland, and you

00:27:57.700 --> 00:27:58.990
ask 'em for their five best people.

00:27:59.650 --> 00:28:02.650
may not be the same
roles at one, one job to

00:28:02.657 --> 00:28:02.877
victoria-meyer_1_08-14-2025_091758: Hmm.

00:28:03.070 --> 00:28:04.660
brad-guest15_1_08-14-2025_101758: So
if you said, we're gonna eliminate

00:28:04.660 --> 00:28:08.170
this, somebody's gonna say, I'm
fine with that, because that

00:28:08.170 --> 00:28:09.670
person wasn't that great anyway.

00:28:09.850 --> 00:28:11.770
The next person's gonna
have a complete freak

00:28:11.942 --> 00:28:12.512
victoria-meyer_1_08-14-2025_091758: Yeah.

00:28:12.670 --> 00:28:14.230
brad-guest15_1_08-14-2025_101758:
you're taking away my best person.

00:28:14.290 --> 00:28:14.650
Right.

00:28:14.680 --> 00:28:19.660
So I think you know, as much as the, maybe
that's not the textbook way of doing it.

00:28:19.660 --> 00:28:22.090
You'd say, Hey, let's
get to lean right away.

00:28:22.090 --> 00:28:23.350
Let's do these kinds of things.

00:28:23.770 --> 00:28:28.090
You know, you end up throwing out people
who can make significant changes to your.

00:28:28.300 --> 00:28:30.790
Company and your culture and
significant improvements.

00:28:30.790 --> 00:28:34.360
And it takes a little bit to figure
out who those people are, right?

00:28:34.475 --> 00:28:37.180
And, and so we've kind
of taken that approach.

00:28:37.510 --> 00:28:38.830
It's been a little bit challenging, right?

00:28:38.830 --> 00:28:41.920
Because of the, if the economy was
booming, you'd be like, Hey, this is

00:28:41.920 --> 00:28:45.790
great, you know, but you always look
back and say, are you moving fast enough?

00:28:45.790 --> 00:28:46.510
Are you too slow?

00:28:46.510 --> 00:28:47.440
Are you too fast?

00:28:47.440 --> 00:28:48.640
You know, it's, it's, uh.

00:28:49.300 --> 00:28:52.030
You know, when people say, what are the
things that keep you awake at night?

00:28:52.030 --> 00:28:55.330
Some of that is for me, where it's
like, are we going fast enough?

00:28:55.330 --> 00:28:56.440
Are we going too fast?

00:28:56.440 --> 00:28:58.330
Where's the right pace of change?

00:28:58.810 --> 00:29:02.140
Because again, you mentioned three
acquisitions is a lot even for

00:29:02.410 --> 00:29:05.980
Legacy Carpenter people, which is
not the way we've done it to take on.

00:29:05.980 --> 00:29:06.520
So you're always

00:29:06.532 --> 00:29:06.882
victoria-meyer_1_08-14-2025_091758: Right.

00:29:07.780 --> 00:29:10.090
brad-guest15_1_08-14-2025_101758: and
I'm a, I'm a real people, first person.

00:29:10.210 --> 00:29:13.960
I mean, people would get to know me,
would see that and say, you know,

00:29:14.110 --> 00:29:18.580
probably first and foremost I'm thinking,
the right people in the right chairs.

00:29:18.970 --> 00:29:21.950
Make them, feel like they're
part of that process and then

00:29:22.010 --> 00:29:23.810
the results will, will follow.

00:29:23.840 --> 00:29:24.110
Right?

00:29:24.110 --> 00:29:27.860
And so I'm really sensitive, like,
are we, how fast are we moving?

00:29:27.860 --> 00:29:30.110
Or not fast enough in some
of those kinds of things.

00:29:30.110 --> 00:29:30.410
So.

00:29:30.542 --> 00:29:31.022
victoria-meyer_1_08-14-2025_091758: Yeah.

00:29:31.022 --> 00:29:35.132
Well, and I think you also, I I, I
would absolutely recognize, I think

00:29:35.132 --> 00:29:37.622
you're definitely people first, and
your people would say that as well.

00:29:37.622 --> 00:29:40.232
The, the people I know that you
work with, that work with you.

00:29:41.258 --> 00:29:44.498
I think that's such a great thing
because I think sometimes, especially,

00:29:45.128 --> 00:29:48.818
you know, if you look at private
equity across the industry as taking

00:29:48.818 --> 00:29:52.268
a bigger role, you could, you know,
I think it's always been right.

00:29:52.268 --> 00:29:52.388
So.

00:29:52.388 --> 00:29:54.398
again, back to this whole,
there's always this evolution.

00:29:54.698 --> 00:30:01.058
Um, it's often about just sheer dollars as
opposed to the longevity of the business.

00:30:01.118 --> 00:30:04.718
Um, and that's one of the opportunities
I guess you guys as carpenter have.

00:30:05.363 --> 00:30:10.853
Given that you're a private company,
you have a bit more leeway in terms

00:30:10.853 --> 00:30:15.143
of reaching those goals, that it's,
that you're not trying to hit an

00:30:15.143 --> 00:30:20.033
artificial quarterly target that
your stockholders are looking for.

00:30:20.033 --> 00:30:21.953
And I know that your Shareholders.

00:30:21.953 --> 00:30:24.773
are looking for profitability and
longevity and all that, right?

00:30:24.773 --> 00:30:26.723
They're all, every, every
owner is doing that.

00:30:27.053 --> 00:30:29.333
But that you have a bit more leeway to.

00:30:30.068 --> 00:30:34.293
Create that plan to grow to that
vision, um, and make things happen.

00:30:35.786 --> 00:30:38.476
brad-guest15_1_08-14-2025_101758: Well,
a, a friend of mine, that I got to work

00:30:38.476 --> 00:30:42.346
with on the Rectus Cell deal, I didn't
know him before Epic, a good friend.

00:30:42.706 --> 00:30:45.886
He gave me this phrase that I, that I
like a lot, and it kind of resonates

00:30:45.886 --> 00:30:49.906
well within how we look at Carpenter,
which he said Sales is vanity.

00:30:50.511 --> 00:30:53.511
Profit is sanity, but
cash is reality, right?

00:30:53.511 --> 00:30:57.671
And so we are very focused on,
is what we're doing building cash

00:30:57.671 --> 00:30:59.351
or is it taking away from cash?

00:30:59.373 --> 00:30:59.793
victoria-meyer_1_08-14-2025_091758: Yeah.

00:30:59.801 --> 00:31:02.051
brad-guest15_1_08-14-2025_101758: that's
not just a, you know, alright, we're just

00:31:02.051 --> 00:31:03.521
looking at the windshield all the time.

00:31:03.521 --> 00:31:07.151
We're looking down the road,
you know, we, we've invested

00:31:07.211 --> 00:31:08.856
you simple things like you say.

00:31:09.651 --> 00:31:11.781
put a betting line in X location.

00:31:12.531 --> 00:31:16.071
You know, a lot of times that is
a million dollar plus investment.

00:31:16.521 --> 00:31:18.351
And you say, okay, let's think about that.

00:31:18.351 --> 00:31:21.651
And then you look at maybe a return
on investment and say, okay, that's

00:31:21.651 --> 00:31:23.151
a three to five year payback.

00:31:23.391 --> 00:31:25.281
Sometimes that's right
within that payback.

00:31:25.281 --> 00:31:29.691
And sometimes you get a win where it pays
back in a year and a half or two years.

00:31:29.691 --> 00:31:29.991
Right.

00:31:29.991 --> 00:31:33.681
And the chemical side, those
investments go up exponentially.

00:31:33.681 --> 00:31:33.951
Right?

00:31:33.951 --> 00:31:34.941
Investments aren't.

00:31:35.891 --> 00:31:37.751
to three to five to $10 million.

00:31:37.751 --> 00:31:40.031
They're 30 to 50 to a hundred million.

00:31:40.031 --> 00:31:44.771
And sometimes if you're a really big
boy like a Lionel or a BSF or somebody,

00:31:44.771 --> 00:31:46.871
they're billions of dollars, right?

00:31:46.871 --> 00:31:48.628
And, significant stuff.

00:31:48.628 --> 00:31:50.158
And so you have to really say, okay.

00:31:50.638 --> 00:31:53.968
Is this the right thing
to do 10 years from now or

00:31:54.200 --> 00:31:54.530
victoria-meyer_1_08-14-2025_091758: Hmm.

00:31:54.628 --> 00:31:55.048
brad-guest15_1_08-14-2025_101758:
from now?

00:31:55.348 --> 00:31:58.378
I think Peter Huntsman was alluding
to that on one of your earlier

00:31:58.378 --> 00:31:59.548
discussions with him, right?

00:31:59.548 --> 00:32:03.328
You have to be looking down the road
and saying, I think that this is the

00:32:03.328 --> 00:32:05.128
right geography, the right market.

00:32:05.428 --> 00:32:08.548
You know, I getting him back to the
rectus sell side or the European side.

00:32:08.548 --> 00:32:11.698
I had somebody, don't know, it
was probably now two years ago,

00:32:11.698 --> 00:32:14.158
said, you know, it's interesting,
you're one of the few people, a

00:32:14.158 --> 00:32:15.808
few companies investing in Europe,

00:32:16.160 --> 00:32:17.480
victoria-meyer_1_08-14-2025_091758:
Yeah, I was gonna ask about that.

00:32:17.480 --> 00:32:17.900
Yeah.

00:32:17.933 --> 00:32:19.403
brad-guest15_1_08-14-2025_101758:
Yeah, I, I said, look, we, we

00:32:19.403 --> 00:32:20.843
go to where the consumers are,

00:32:21.080 --> 00:32:21.740
victoria-meyer_1_08-14-2025_091758: Yeah.

00:32:21.773 --> 00:32:24.233
brad-guest15_1_08-14-2025_101758:
customers are people in the middle

00:32:24.233 --> 00:32:28.853
to upper middle class people who
want to have a high quality sofa,

00:32:29.183 --> 00:32:32.363
and everybody wants to have high
quality bed in sofa, but not everybody

00:32:32.363 --> 00:32:34.163
can afford those kinds of things.

00:32:34.163 --> 00:32:37.373
And so when we look at it, and I
fundamentally come back to it saying

00:32:37.373 --> 00:32:39.383
the European consumer has money.

00:32:39.820 --> 00:32:42.730
They, even after you get through all
this, they will still have money.

00:32:43.090 --> 00:32:47.140
They may be, they may be less well
off down the next 15 or 20 years,

00:32:47.140 --> 00:32:48.940
but they still got money to spend.

00:32:49.572 --> 00:32:49.692
victoria-meyer_1_08-14-2025_091758: Hmm.

00:32:50.020 --> 00:32:53.020
brad-guest15_1_08-14-2025_101758: on us
and our customers to find reasons for that

00:32:53.020 --> 00:32:59.515
consumer to say, I wanna buy what they're
offering We think local production,

00:32:59.575 --> 00:33:03.685
you know our stuff and we talked about
exporting stuff from Europe to the us.

00:33:03.925 --> 00:33:05.455
That's not a long-term play for us.

00:33:05.455 --> 00:33:07.195
Our job is to export stuff.

00:33:07.225 --> 00:33:08.395
Is to make stuff, sorry.

00:33:08.695 --> 00:33:09.475
In the region.

00:33:09.475 --> 00:33:10.405
For the region, right.

00:33:10.405 --> 00:33:10.885
We're making

00:33:10.922 --> 00:33:11.242
victoria-meyer_1_08-14-2025_091758: Yeah.

00:33:11.605 --> 00:33:12.655
brad-guest15_1_08-14-2025_101758:
For North America.

00:33:12.955 --> 00:33:16.615
If we're making something in India or
China, we're making it for that market.

00:33:16.615 --> 00:33:18.235
It's not to export it somewhere else.

00:33:18.935 --> 00:33:21.815
And so we're really focused on
what are the consumers and what

00:33:21.815 --> 00:33:23.645
are the companies in that region.

00:33:23.975 --> 00:33:26.825
And so that's the reason why when
people ask, you know, Hey, you're,

00:33:26.945 --> 00:33:29.855
you're, you're big in Europe,
do you plan to stay that way?

00:33:30.065 --> 00:33:33.985
I look at it and say, yes,  getting
into the European side, right?

00:33:33.985 --> 00:33:38.695
So you look at that and you say, all
right, I, I'm like Peter Huntsman.

00:33:38.695 --> 00:33:42.895
With this regard, I'm a big advocate of
the chemical industry in Europe, right?

00:33:42.895 --> 00:33:44.515
I think the chemical industry in Europe.

00:33:45.385 --> 00:33:49.045
to survive and needs to thrive
because of, of two things.

00:33:49.105 --> 00:33:50.695
One, I need the chemicals.

00:33:50.695 --> 00:33:54.925
So selfishly I want them to do it, but
the more manufacturing jobs they have,

00:33:54.925 --> 00:33:58.645
call me old fashioned, the better off
their consumers are and the more able

00:33:58.645 --> 00:34:00.565
their consumers are to spend the money.

00:34:00.565 --> 00:34:00.925
Right.

00:34:01.167 --> 00:34:01.457
victoria-meyer_1_08-14-2025_091758: Yeah.

00:34:01.465 --> 00:34:03.415
brad-guest15_1_08-14-2025_101758:
you just outsource all of that, then

00:34:03.415 --> 00:34:07.165
at what point does that, is it, you
know, not a, a sustainable loop?

00:34:07.345 --> 00:34:07.465
So, yeah.

00:34:07.742 --> 00:34:08.032
victoria-meyer_1_08-14-2025_091758: Yeah.

00:34:08.272 --> 00:34:09.022
I'm with you on that.

00:34:09.022 --> 00:34:12.592
In fact, that's one of the biggest
things I see as I keep seeing

00:34:12.592 --> 00:34:17.422
announcement after announcement of
shutdown of assets in Europe is those

00:34:17.422 --> 00:34:19.492
are, it's a lot of job loss like.

00:34:20.618 --> 00:34:22.298
What are those people going to do?

00:34:22.298 --> 00:34:26.918
Because I do think that manufacturing
roles are critical and we know

00:34:26.918 --> 00:34:30.458
that manufacturing actually
enhances communities, right?

00:34:30.458 --> 00:34:36.678
So, a CC has done some work that says
that for every one job at a chemical

00:34:36.678 --> 00:34:41.268
plant, there's five to six jobs in
the surrounding community, whether

00:34:41.268 --> 00:34:43.788
it be schools or taxi drivers, or.

00:34:44.360 --> 00:34:45.980
Whatever, all the things, restaurants.

00:34:46.220 --> 00:34:50.210
And so I think about that aspect of
if we start pulling production away

00:34:50.210 --> 00:34:54.740
from regions, number one, it at the
end of the day, and, you know, if

00:34:54.740 --> 00:34:59.090
you think about from a sustainability
perspective as well, transportation

00:34:59.090 --> 00:35:01.220
is not our most sustainable activity.

00:35:01.550 --> 00:35:03.560
Sar all the transportation people.

00:35:03.770 --> 00:35:08.590
But you know, buying local, inherently
has some sustainability benefits,

00:35:08.590 --> 00:35:15.310
but also this aspect of continuing
to develop people, communities, the

00:35:15.310 --> 00:35:19.195
financials in those communities, et
cetera, is really, really critical.

00:35:20.308 --> 00:35:22.798
brad-guest15_1_08-14-2025_101758: I mean
at, at Carpenter we make stuff right?

00:35:22.798 --> 00:35:23.008
And,

00:35:23.215 --> 00:35:23.505
victoria-meyer_1_08-14-2025_091758: Yeah.

00:35:23.728 --> 00:35:25.078
brad-guest15_1_08-14-2025_101758:
of the fact that we make stuff

00:35:25.078 --> 00:35:29.608
and I'm, and I'm happy when young
people, engineers or whatever want

00:35:29.613 --> 00:35:31.173
to get involved in manufacturing.

00:35:31.173 --> 00:35:31.453
Right?

00:35:31.453 --> 00:35:35.308
Because I think making stuff a great
way, it's been a great career for

00:35:35.555 --> 00:35:35.845
victoria-meyer_1_08-14-2025_091758: Yeah.

00:35:36.673 --> 00:35:39.763
brad-guest15_1_08-14-2025_101758:
Roughly 7,000 employees now worldwide.

00:35:39.763 --> 00:35:44.113
And you know, some of those, obviously
with Casper in the retail side, but, but

00:35:44.113 --> 00:35:50.353
fully 90% plus are in the manufacturing
process in some form or fashion.

00:35:50.353 --> 00:35:50.593
Right?

00:35:50.593 --> 00:35:53.323
They're at the plant, they're
helping to move the product to the

00:35:53.323 --> 00:35:54.913
customers, whatever it is, right?

00:35:54.943 --> 00:35:55.363
And.

00:35:55.853 --> 00:35:58.013
Those jobs are important to everybody.

00:35:58.013 --> 00:36:00.113
They're important to the,
the people's families.

00:36:00.113 --> 00:36:03.173
They're important to the communities
and, and they're involved in.

00:36:03.533 --> 00:36:06.773
One of the, the great things I like
as a private company that that always

00:36:06.773 --> 00:36:10.523
brings a smile to my face is people
will come to us and they've retired or

00:36:10.793 --> 00:36:13.763
they've been out in the community for
a while, and they'll say, you know, I

00:36:14.003 --> 00:36:17.933
spent my whole career at Carpenter and
because of your profit sharing plan.

00:36:18.268 --> 00:36:20.398
I, I have a really
great retirement, right?

00:36:20.398 --> 00:36:20.578
And

00:36:20.755 --> 00:36:21.275
victoria-meyer_1_08-14-2025_091758: Yeah.

00:36:21.553 --> 00:36:24.118
brad-guest15_1_08-14-2025_101758:
Carpenter, back in the day, the, the,

00:36:24.118 --> 00:36:28.618
the story goes that he was visiting a
plant in North Carolina and saw an old

00:36:28.678 --> 00:36:31.708
gentleman working on the production line,
went over and started talking to him and

00:36:31.708 --> 00:36:35.818
said, you know, and, and the guy basically
alluded his, I can't afford to retire.

00:36:35.818 --> 00:36:38.003
And so on the, on the trip back, he said.

00:36:38.603 --> 00:36:41.183
don't want anybody to work at
Carpenter because they have to.

00:36:41.183 --> 00:36:43.073
I want 'em to work here
because they want to.

00:36:43.403 --> 00:36:45.383
So they started a profit
sharing plan, right?

00:36:45.383 --> 00:36:48.893
And so we have a 401k, but we
have a profit sharing plan.

00:36:48.893 --> 00:36:52.553
And it's really great to see people
who've worked 30 years with the company

00:36:52.553 --> 00:36:56.423
say, I can afford a nice retirement
because of the profit sharing plan.

00:36:56.453 --> 00:36:56.693
You know,

00:36:56.770 --> 00:36:57.970
victoria-meyer_1_08-14-2025_091758:
That's really nice.

00:36:58.013 --> 00:37:00.113
brad-guest15_1_08-14-2025_101758:
borrow against their 401k or they make.

00:37:00.753 --> 00:37:04.203
Bad long term decisions for the
short term, but if you have a profit

00:37:04.203 --> 00:37:06.813
sharing plan, you can look back and
say, we're trying to do the right

00:37:06.813 --> 00:37:09.873
things for somebody who says, I wanna
make a career out of working here.

00:37:10.570 --> 00:37:10.810
victoria-meyer_1_08-14-2025_091758: Yeah.

00:37:10.978 --> 00:37:12.448
brad-guest15_1_08-14-2025_101758:
there's, there's no better, I'm probably

00:37:12.448 --> 00:37:15.508
smiling a lot right now as we're
talking about it, because to me, that's

00:37:15.508 --> 00:37:17.398
making a difference in people's lives.

00:37:17.398 --> 00:37:21.448
And so we really, at Carpenter, we
say our, our purpose is to enhance

00:37:21.448 --> 00:37:22.678
the quality of people's lives.

00:37:22.678 --> 00:37:25.738
And a lot of times people draw
an immediate connection to a

00:37:25.738 --> 00:37:27.148
furniture or a mattress, right?

00:37:27.178 --> 00:37:28.018
Oh, well, I get it.

00:37:28.018 --> 00:37:29.158
That's an easy connection.

00:37:29.488 --> 00:37:33.388
But people aren't just the customers,
they're our employees as well, right?

00:37:33.388 --> 00:37:35.398
So we want to enhance the
quality of their lives.

00:37:35.738 --> 00:37:36.848
Through what we're doing.

00:37:36.848 --> 00:37:39.428
We want their jobs to
have purpose and meaning.

00:37:39.788 --> 00:37:40.088
You know,

00:37:40.225 --> 00:37:40.495
victoria-meyer_1_08-14-2025_091758: Yeah.

00:37:40.508 --> 00:37:42.218
brad-guest15_1_08-14-2025_101758:
the, one of the earlier podcasts

00:37:42.218 --> 00:37:44.108
that you had was on ai, right?

00:37:44.108 --> 00:37:45.698
And so that's a big question, right?

00:37:45.698 --> 00:37:49.418
Is what, is AI gonna play the
role if it can do everything

00:37:49.418 --> 00:37:52.028
for, for the basic level stuff?

00:37:52.028 --> 00:37:54.908
How does a young person coming
into the industry get trained?

00:37:55.638 --> 00:37:55.908
Right.

00:37:55.938 --> 00:37:58.038
And maybe, maybe I'm missing the boat.

00:37:58.038 --> 00:38:01.908
Maybe they just, it's a different way of
working five years from now and, and we

00:38:01.908 --> 00:38:05.628
say that's okay, that they don't have to
have the basic blocking and tackling that

00:38:05.700 --> 00:38:05.990
victoria-meyer_1_08-14-2025_091758: Yeah.

00:38:06.108 --> 00:38:07.368
brad-guest15_1_08-14-2025_101758:
or I had in the industry.

00:38:07.368 --> 00:38:11.088
I don't know the answer to that, but
it is a question of like, how does a,

00:38:11.178 --> 00:38:15.228
uh, a lawyer become a seasoned lawyer
if they don't do the junior lawyer?

00:38:15.868 --> 00:38:16.168
Right.

00:38:16.168 --> 00:38:18.088
And so for us it's the same kind of thing.

00:38:18.358 --> 00:38:21.208
We want to, we want to
use AI to free people up.

00:38:21.238 --> 00:38:26.188
We want to take away the 20% of their
job that is, is rote and, and, and

00:38:26.188 --> 00:38:30.328
doesn't have high value so that they
can get more value out of their job.

00:38:30.508 --> 00:38:32.638
You know, that's how we're
looking at the AI side.

00:38:32.755 --> 00:38:33.085
victoria-meyer_1_08-14-2025_091758: Yeah.

00:38:33.088 --> 00:38:34.978
brad-guest15_1_08-14-2025_101758:
we have any answers on it, but

00:38:34.978 --> 00:38:36.748
it, it is very much a okay.

00:38:37.228 --> 00:38:40.918
Somebody gets rid of the 20% they were
doing, that frees up their capacity

00:38:40.918 --> 00:38:43.228
to do more value added, right?

00:38:43.228 --> 00:38:44.578
That's our approach to ai.

00:38:44.578 --> 00:38:48.778
We're not anywhere we need to be yet on
it, and, but we think that that's kind

00:38:48.778 --> 00:38:51.213
of the right path to think of ai, so.

00:38:51.460 --> 00:38:52.720
victoria-meyer_1_08-14-2025_091758:
I, I think that's right.

00:38:52.720 --> 00:38:58.480
I think this whole idea of a, I don't
think AI replaces relationships.

00:38:58.780 --> 00:39:01.300
It doesn't replace critical thinking.

00:39:01.433 --> 00:39:01.853
brad-guest15_1_08-14-2025_101758: Mm-hmm.

00:39:02.020 --> 00:39:03.100
victoria-meyer_1_08-14-2025_091758:
but maybe it replaces the,

00:39:03.100 --> 00:39:04.510
really, the basic stuff.

00:39:04.510 --> 00:39:08.860
I mean, you know, if you think about
it, back in the day, people used to, um.

00:39:08.915 --> 00:39:12.875
Take letters from point to
point via the pony Express.

00:39:12.905 --> 00:39:15.305
Well, we now can text people.

00:39:15.965 --> 00:39:17.285
We still need to communicate.

00:39:17.375 --> 00:39:17.735
Right?

00:39:17.735 --> 00:39:20.855
So it's changed, it's faster.

00:39:20.885 --> 00:39:25.055
It's actually created, uh,
so much more communication.

00:39:25.055 --> 00:39:28.670
I mean, you know, we started out talking
earlier, maybe before we got on the

00:39:28.670 --> 00:39:32.795
thing about, you know, kids in college
and what have you, and I used to go

00:39:32.795 --> 00:39:34.580
walk down the hall to the payphone.

00:39:35.635 --> 00:39:38.455
To call my parents when
I'm encompass in college.

00:39:38.935 --> 00:39:44.305
My kids are sending me multiple text
messages, calling me, doing whatever

00:39:44.712 --> 00:39:50.262
communication has amplified, not gotten
less through the use of technology.

00:39:50.267 --> 00:39:50.387
I,

00:39:50.535 --> 00:39:52.215
brad-guest15_1_08-14-2025_101758:
expectations have changed a lot

00:39:52.287 --> 00:39:52.577
victoria-meyer_1_08-14-2025_091758: yeah,

00:39:52.665 --> 00:39:54.555
brad-guest15_1_08-14-2025_101758: know,
you, you talk about the phone, right?

00:39:54.885 --> 00:39:59.325
Your parents were probably thankful to get
a call on Sunday night once a week, right?

00:39:59.325 --> 00:39:59.445
You

00:39:59.457 --> 00:39:59.807
victoria-meyer_1_08-14-2025_091758: right.

00:39:59.955 --> 00:40:00.495
brad-guest15_1_08-14-2025_101758: Now.

00:40:00.495 --> 00:40:05.205
Now, if you don't respond to your, your
wife's text or your kids' text within five

00:40:05.205 --> 00:40:09.435
minutes, they're they're pointing fingers
referring to the thing they sent you

00:40:09.435 --> 00:40:10.935
five minutes ago, and you're like, look.

00:40:11.165 --> 00:40:12.635
I'm in the middle of something, right?

00:40:12.732 --> 00:40:13.542
victoria-meyer_1_08-14-2025_091758: Yeah.

00:40:13.775 --> 00:40:15.365
brad-guest15_1_08-14-2025_101758:
as a, as a young sales guy, right,

00:40:15.365 --> 00:40:18.215
you were, you would go to the
payphone to get your messages, right?

00:40:18.215 --> 00:40:20.765
It's, it sounds like I'm
from the 1930s, right?

00:40:20.765 --> 00:40:23.555
And we lived in black and
white, but you did that stuff.

00:40:23.855 --> 00:40:27.575
But when email came along, you sent an
email to somebody and the expectations

00:40:27.575 --> 00:40:31.895
around email was you gave the person
the information and when they had their

00:40:31.895 --> 00:40:33.365
answer ready, they would get back to you.

00:40:34.252 --> 00:40:34.602
victoria-meyer_1_08-14-2025_091758: Right.

00:40:34.635 --> 00:40:35.955
brad-guest15_1_08-14-2025_101758:
That's completely foreign.

00:40:35.955 --> 00:40:39.465
Now, the idea that, that you send an
email to somebody in the next two or

00:40:39.465 --> 00:40:40.995
three days, they would get back to you.

00:40:41.145 --> 00:40:45.345
There's a lot of people that would be
like, is not how email works today.

00:40:45.375 --> 00:40:45.705
Right.

00:40:45.705 --> 00:40:45.945
and

00:40:45.957 --> 00:40:48.147
victoria-meyer_1_08-14-2025_091758:
I know it's a little crazy, in fact.

00:40:48.315 --> 00:40:48.585
brad-guest15_1_08-14-2025_101758: Right?

00:40:48.705 --> 00:40:49.035
Yeah.

00:40:49.647 --> 00:40:50.127
victoria-meyer_1_08-14-2025_091758: Yeah.

00:40:50.295 --> 00:40:51.195
brad-guest15_1_08-14-2025_101758:
it's just different.

00:40:51.195 --> 00:40:54.585
And I think AI will make things different
in the future and we'll look back on it

00:40:54.597 --> 00:40:55.077
victoria-meyer_1_08-14-2025_091758: Yeah.

00:40:55.215 --> 00:40:56.625
brad-guest15_1_08-14-2025_101758:
Hmm, that was pretty crazy

00:40:56.625 --> 00:40:58.035
that we used to do this

00:40:58.308 --> 00:40:58.488
victoria-meyer_1_08-14-2025_091758: yeah.

00:40:58.488 --> 00:40:59.688
What are you guys doing digitally?

00:40:59.688 --> 00:41:02.988
I know you've talked about ai and
I think about, again, I go back to

00:41:02.988 --> 00:41:08.148
thinking about Carpenter as being in,
in a lot of ways, an old school company,

00:41:08.148 --> 00:41:12.738
and yet I know that you've used a lot
of digital across your businesses.

00:41:12.738 --> 00:41:16.038
So what's, what are you guys doing
and where are your priorities when

00:41:16.038 --> 00:41:17.478
we think about digital and ai?

00:41:18.336 --> 00:41:20.961
brad-guest15_1_08-14-2025_101758:
so I, I, I kind of set a broad like

00:41:20.961 --> 00:41:24.741
strategy, you want to call it that way,
but the phrase I use internally is we

00:41:24.741 --> 00:41:27.861
want to get the right information to
the right people at the right time.

00:41:28.176 --> 00:41:28.506
Right.

00:41:28.776 --> 00:41:30.486
And I think those three
things are important.

00:41:30.486 --> 00:41:30.816
Right.

00:41:30.821 --> 00:41:31.041
You,

00:41:31.458 --> 00:41:31.748
victoria-meyer_1_08-14-2025_091758: Yeah.

00:41:31.896 --> 00:41:33.366
brad-guest15_1_08-14-2025_101758:
there's a lot of information right?

00:41:34.371 --> 00:41:35.901
There's a lot of bad information.

00:41:35.901 --> 00:41:37.821
There's a lot of not useful information.

00:41:37.821 --> 00:41:39.681
And how do people sort through that?

00:41:39.981 --> 00:41:42.531
You and I have been in the industry
for a long time, so we're using

00:41:42.531 --> 00:41:46.011
our judgment to decide that this
piece of information is good or bad.

00:41:46.341 --> 00:41:49.671
Somebody who's just coming into
the industry doesn't have that

00:41:49.671 --> 00:41:52.521
kind of experience, so how do they
know the information that's coming

00:41:52.521 --> 00:41:54.321
to 'em is useful or not useful?

00:41:54.591 --> 00:41:56.555
I can use, the laboratory side, right?

00:41:56.555 --> 00:41:59.195
So they get some information
maybe out of AI that says.

00:41:59.696 --> 00:42:01.916
This is how you should
create a starter formulation.

00:42:02.186 --> 00:42:05.336
They have no judgment to know whether
that's a good starting point or a bad

00:42:05.336 --> 00:42:08.636
starting point where a 15 year chemist
looks at and says, you know what?

00:42:09.056 --> 00:42:10.136
We went down that road.

00:42:10.136 --> 00:42:10.766
We tried it.

00:42:10.766 --> 00:42:11.666
It didn't quite work.

00:42:11.666 --> 00:42:12.926
Start at this point.

00:42:12.926 --> 00:42:13.766
Not at that point.

00:42:13.766 --> 00:42:14.036
Right?

00:42:14.243 --> 00:42:14.663
victoria-meyer_1_08-14-2025_091758: Yeah.

00:42:15.056 --> 00:42:16.016
brad-guest15_1_08-14-2025_101758:
so Right.

00:42:16.016 --> 00:42:17.021
Information is important.

00:42:17.666 --> 00:42:19.016
the right people, right?

00:42:19.016 --> 00:42:23.336
So a salesperson needs information,
and, and that's what they are, is

00:42:23.336 --> 00:42:26.846
they're purveyors of information to
the customer and back, and they're,

00:42:26.846 --> 00:42:28.346
they're helping facilitate, right?

00:42:28.346 --> 00:42:28.616
They're the

00:42:28.683 --> 00:42:28.973
victoria-meyer_1_08-14-2025_091758: Yeah.

00:42:29.876 --> 00:42:30.746
brad-guest15_1_08-14-2025_101758:
of what's going on.

00:42:30.746 --> 00:42:34.136
So the point guard needs to know
what play the coach wants to run.

00:42:34.436 --> 00:42:36.716
He needs to get the players in
the right spot, and he needs

00:42:36.716 --> 00:42:37.716
to deliver the past to them.

00:42:38.396 --> 00:42:39.296
At the right time.

00:42:39.296 --> 00:42:39.536
Right?

00:42:39.536 --> 00:42:42.056
It doesn't do you any good to
throw a pass when a guy's being

00:42:42.056 --> 00:42:43.706
guarded, he's gotta get open, right?

00:42:43.706 --> 00:42:46.856
And so right time, right
place, you know, right.

00:42:46.856 --> 00:42:47.576
Information.

00:42:47.576 --> 00:42:49.916
All that is the broad category.

00:42:49.916 --> 00:42:53.606
And then the, the how to make it happen
is where the real difficulty comes in.

00:42:53.606 --> 00:42:53.756
It's

00:42:53.903 --> 00:42:54.233
victoria-meyer_1_08-14-2025_091758: Yeah.

00:42:54.566 --> 00:42:57.116
brad-guest15_1_08-14-2025_101758: as a CEO
to say, here's the broad vision, right?

00:42:57.146 --> 00:43:01.166
Just right people, right, right
place, right information, right time.

00:43:01.346 --> 00:43:02.651
You know, that sounds easy.

00:43:02.651 --> 00:43:05.921
And then you say, what softwares
do I need to put in to do that?

00:43:06.161 --> 00:43:11.171
And we got various teams, you know,
we got 30, I think it's 32, but over

00:43:11.171 --> 00:43:13.481
30 places that pour foam, right?

00:43:13.751 --> 00:43:14.051
And they

00:43:14.063 --> 00:43:14.363
victoria-meyer_1_08-14-2025_091758: Hmm.

00:43:14.441 --> 00:43:16.061
brad-guest15_1_08-14-2025_101758:
on a continuous basis around the

00:43:16.061 --> 00:43:19.691
world, and they're generating
data and information off of how

00:43:19.721 --> 00:43:21.461
that production's going every day.

00:43:21.881 --> 00:43:25.691
How do you take all those trillions
of bytes of information, put

00:43:25.691 --> 00:43:27.431
'em into a useful thing so that.

00:43:28.151 --> 00:43:33.131
What we learned in, in, in Finland
somehow makes its way to California.

00:43:33.311 --> 00:43:36.881
And so when the guy in California is
gonna do this, he gets information

00:43:36.881 --> 00:43:39.671
and the system helps them waste.

00:43:39.761 --> 00:43:40.121
Right?

00:43:40.136 --> 00:43:40.356
and,

00:43:40.373 --> 00:43:40.763
victoria-meyer_1_08-14-2025_091758: Yeah.

00:43:41.336 --> 00:43:42.881
brad-guest15_1_08-14-2025_101758:
and, and how do we do that?

00:43:42.881 --> 00:43:45.461
And we have customers that require.

00:43:45.785 --> 00:43:47.345
Perfect cell structure, let's say.

00:43:47.345 --> 00:43:49.115
So foam cellular material,

00:43:49.142 --> 00:43:49.382
victoria-meyer_1_08-14-2025_091758: Sure.

00:43:49.385 --> 00:43:51.005
brad-guest15_1_08-14-2025_101758:
they have specifications that it can

00:43:51.005 --> 00:43:53.375
only be between one and five microns.

00:43:53.375 --> 00:43:57.695
And, and so you're trying to pour foam
that's exactly perfect all the time and

00:43:57.695 --> 00:43:59.585
you need information and AI to do that.

00:43:59.795 --> 00:44:02.405
And you have other customers
that, that's the antithesis.

00:44:02.405 --> 00:44:05.735
If you pour two uniform,
it creates a problem.

00:44:05.735 --> 00:44:06.065
Right?

00:44:06.065 --> 00:44:06.425
So

00:44:06.707 --> 00:44:06.797
victoria-meyer_1_08-14-2025_091758: Hmm.

00:44:06.925 --> 00:44:08.645
brad-guest15_1_08-14-2025_101758:
you're, trying to meet those needs.

00:44:09.080 --> 00:44:12.200
In varying categories for
what the customer wants.

00:44:12.200 --> 00:44:12.440
I mean,

00:44:12.702 --> 00:44:12.992
victoria-meyer_1_08-14-2025_091758: Yeah.

00:44:13.130 --> 00:44:15.440
brad-guest15_1_08-14-2025_101758:
what we serve the customer is we gotta

00:44:15.440 --> 00:44:19.400
create products the customer believes
that they have to have, because

00:44:19.400 --> 00:44:22.580
that makes their product better,
different that they can succeed with.

00:44:22.580 --> 00:44:25.790
And so we need to understand what
their requirements are and how do

00:44:25.790 --> 00:44:29.805
we exceed their expectations and do
it obviously in a way that we can.

00:44:30.290 --> 00:44:32.960
Be profitable and they can be
profitable and everything else.

00:44:32.960 --> 00:44:33.860
But that's

00:44:34.007 --> 00:44:34.067
victoria-meyer_1_08-14-2025_091758: Yeah.

00:44:34.100 --> 00:44:36.410
brad-guest15_1_08-14-2025_101758: that
type of information is really hard to

00:44:36.410 --> 00:44:38.600
kind of coalesce and, and get around.

00:44:38.600 --> 00:44:41.420
But that's what we're working
towards in that regard, is

00:44:41.420 --> 00:44:43.040
supporting those kinds of things.

00:44:43.370 --> 00:44:43.640
So

00:44:43.772 --> 00:44:44.342
victoria-meyer_1_08-14-2025_091758:
That's awesome.

00:44:44.470 --> 00:44:45.190
we are running.

00:44:45.250 --> 00:44:47.710
Um, I think we're running out of
time, but I'm gonna give you one final

00:44:47.710 --> 00:44:49.120
question and then we're gonna wrap this.

00:44:49.337 --> 00:44:52.757
and as you know, I know you're,
you listened, uh, loyally to the

00:44:52.757 --> 00:44:54.092
podcast and hopefully you listen.

00:44:54.617 --> 00:44:55.667
All the way through.

00:44:55.953 --> 00:44:59.163
so my final question is what's,
let's talk about leadership.

00:44:59.193 --> 00:45:03.993
What's one piece of leadership advice,
career leadership advice that you would

00:45:04.023 --> 00:45:09.633
offer to someone early in their career
that perhaps started in sales and looked

00:45:09.633 --> 00:45:13.867
around and not knowing what else they
were doing, that maybe ultimately leads

00:45:13.987 --> 00:45:17.647
to them being a CEO or to them just
being super successful in their career?

00:45:17.647 --> 00:45:19.267
What would, what advice do you offer.

00:45:19.990 --> 00:45:21.910
brad-guest15_1_08-14-2025_101758: I
would, I actually have two pieces of

00:45:21.910 --> 00:45:24.100
advice if I can, uh, double dip on it.

00:45:24.247 --> 00:45:24.607
victoria-meyer_1_08-14-2025_091758: Yeah,

00:45:24.670 --> 00:45:26.320
brad-guest15_1_08-14-2025_101758:
first piece of advice I I give

00:45:26.320 --> 00:45:31.120
to people is nobody wants to give
you your next job unless you're

00:45:31.120 --> 00:45:32.710
doing well in your current job.

00:45:32.980 --> 00:45:36.370
And a lot of times people lose track
and they think about the next thing and

00:45:36.370 --> 00:45:38.230
they drop the ball on the current thing.

00:45:38.980 --> 00:45:41.950
you're doing a really good job in
what you're doing, if you're the

00:45:41.950 --> 00:45:45.310
best in what you're doing, or one of
the top people, people look around

00:45:45.310 --> 00:45:46.475
and they value that and they say.

00:45:47.230 --> 00:45:50.980
I think that person's capable of
doing more, But if you, if you're not

00:45:50.980 --> 00:45:53.320
doing a very good job and you raise
your hand and you say, I want to do

00:45:53.320 --> 00:45:57.280
something more, they're like, he,
she's not even handling what they got.

00:45:57.280 --> 00:45:58.450
Why would I give them more?

00:45:59.042 --> 00:45:59.392
victoria-meyer_1_08-14-2025_091758: Right.

00:45:59.530 --> 00:46:02.140
brad-guest15_1_08-14-2025_101758: my,
my message is, be really good at what

00:46:02.140 --> 00:46:04.525
you're doing and you'll get recognized.

00:46:04.525 --> 00:46:07.630
And if you don't get recognized in
your current company, shame on them.

00:46:08.350 --> 00:46:10.900
get recognized by somebody
else in the industry who looks

00:46:10.900 --> 00:46:12.370
at that person and says that.

00:46:13.240 --> 00:46:14.980
the old man phrase that kid's a winner.

00:46:14.980 --> 00:46:15.310
Right?

00:46:15.310 --> 00:46:15.700
We want

00:46:15.962 --> 00:46:16.202
victoria-meyer_1_08-14-2025_091758: Yeah.

00:46:16.300 --> 00:46:17.440
brad-guest15_1_08-14-2025_101758:
team, let's get 'em right.

00:46:17.830 --> 00:46:22.390
And I think the other one is, uh, and,
and is to, is someone put it this way,

00:46:22.390 --> 00:46:26.380
I think it was in actually Ted Lasso of
All Things said to be curious, right?

00:46:26.800 --> 00:46:30.670
So a lot of people think that the learning
stops when they get the degree and.

00:46:30.905 --> 00:46:33.245
And that, yeah, you move
along at a slower pace.

00:46:33.245 --> 00:46:34.475
You kind of learn your job.

00:46:34.955 --> 00:46:39.485
But in, for me to, to become the CEO,
not only did I have to do a good job

00:46:39.485 --> 00:46:42.905
running the chemical business, right,
and, and I had to be recognized for that.

00:46:43.625 --> 00:46:46.685
I had to be somebody that asked
questions and started to understand

00:46:46.685 --> 00:46:47.885
about the other businesses.

00:46:47.915 --> 00:46:48.725
'cause I don't think Mr.

00:46:48.725 --> 00:46:51.545
Polly would've looked at it and
said, yeah, he's a chemical industry.

00:46:51.925 --> 00:46:56.185
Expert, but how do I project him being
an expert of all these other things

00:46:56.185 --> 00:46:59.515
that you have to, you have to know,
but it was because I was involved and

00:46:59.515 --> 00:47:03.025
I was curious, and I learned and asked
questions, and they could kind of see,

00:47:03.115 --> 00:47:06.865
well, he's got an interest in things
that are beyond just the chemical

00:47:06.867 --> 00:47:07.107
victoria-meyer_1_08-14-2025_091758: Yeah.

00:47:07.225 --> 00:47:07.525
brad-guest15_1_08-14-2025_101758: Right?

00:47:07.525 --> 00:47:10.015
So they, they looked at
it and said, he's curious.

00:47:10.105 --> 00:47:11.035
He's capable.

00:47:11.305 --> 00:47:11.545
Right?

00:47:11.545 --> 00:47:12.565
He's doing a good job.

00:47:12.595 --> 00:47:13.885
Let's give him an opportunity.

00:47:13.915 --> 00:47:15.775
Now, that was a big opportunity, right?

00:47:15.775 --> 00:47:16.945
And I, it's hard.

00:47:16.945 --> 00:47:18.415
People say, Hey, it's, you know.

00:47:18.850 --> 00:47:22.410
Is there, there's a fair bit of luck
or, destiny or whatever you want to

00:47:22.410 --> 00:47:26.100
call it in that way, you know, uh, that
type of thing that, that happens to it.

00:47:26.100 --> 00:47:27.810
There's, you know, um, you know,

00:47:27.912 --> 00:47:29.472
victoria-meyer_1_08-14-2025_091758:
in the right place at the right time.

00:47:29.472 --> 00:47:31.242
There's a lot to be said for that.

00:47:31.242 --> 00:47:31.632
Yeah,

00:47:32.160 --> 00:47:33.450
brad-guest15_1_08-14-2025_101758:
others, they have turnover.

00:47:33.660 --> 00:47:34.560
They have great people.

00:47:34.560 --> 00:47:37.860
You're like, why did somebody
get that CEO job and somebody.

00:47:38.985 --> 00:47:42.105
There's lots of factors that go
into that that are beyond just

00:47:42.105 --> 00:47:43.275
the two things I was giving

00:47:43.417 --> 00:47:43.707
victoria-meyer_1_08-14-2025_091758: Yeah.

00:47:43.815 --> 00:47:46.665
brad-guest15_1_08-14-2025_101758: there
is a bit of that whatever luck element

00:47:46.665 --> 00:47:50.355
or how people wanna look at those things
that are, that's out of your control.

00:47:50.655 --> 00:47:52.935
But you can only control the
two things I'm giving you.

00:47:52.935 --> 00:47:55.785
You can control how good you're
doing at your job and you control

00:47:55.965 --> 00:47:58.185
how much curiosity you have.

00:47:58.245 --> 00:48:01.215
And if you put those things in
control, then the other stuff

00:48:01.215 --> 00:48:02.325
you can't really worry about.

00:48:02.535 --> 00:48:02.805
So.

00:48:02.997 --> 00:48:03.407
victoria-meyer_1_08-14-2025_091758:
Love it.

00:48:03.912 --> 00:48:04.182
Love it.

00:48:04.182 --> 00:48:05.982
That is great advice, Brad.

00:48:05.982 --> 00:48:10.752
Thank you Thanks for sharing everything,
as always, a great conversation with you.

00:48:10.757 --> 00:48:11.047
Appreciate it.

00:48:12.090 --> 00:48:13.500
brad-guest15_1_08-14-2025_101758:
Thank you for the time and I'm

00:48:13.500 --> 00:48:16.290
sorry I didn't have some really
big announcement for you, you

00:48:16.482 --> 00:48:18.102
victoria-meyer_1_08-14-2025_091758:
Well, actually, I was gonna ask you

00:48:18.102 --> 00:48:21.522
about your new tagline that you,
kind of, you know, we make stuff, so,

00:48:21.522 --> 00:48:23.502
is that like, is that the new, the new

00:48:23.730 --> 00:48:24.060
brad-guest15_1_08-14-2025_101758: No,

00:48:24.162 --> 00:48:24.792
victoria-meyer_1_08-14-2025_091758:
announcement?

00:48:24.792 --> 00:48:26.142
But I won't put that on you.

00:48:26.265 --> 00:48:26.595
brad-guest15_1_08-14-2025_101758: Yeah.

00:48:26.805 --> 00:48:27.015
Yeah.

00:48:27.072 --> 00:48:27.372
victoria-meyer_1_08-14-2025_091758: It's,

00:48:27.435 --> 00:48:29.145
brad-guest15_1_08-14-2025_101758:
people, you know, people often ask

00:48:29.145 --> 00:48:30.705
on the acquisition side, right?

00:48:30.705 --> 00:48:34.005
And, and we, we always
remain curious right, uh,

00:48:34.032 --> 00:48:34.212
victoria-meyer_1_08-14-2025_091758: yeah.

00:48:34.245 --> 00:48:35.955
brad-guest15_1_08-14-2025_101758:
things and are there opportunities

00:48:35.955 --> 00:48:39.855
for us to partner with people to
work, to, you know, fundamentally

00:48:39.855 --> 00:48:41.205
we want to grow our business.

00:48:41.205 --> 00:48:44.085
And so we're, we're open to all
avenues of that, but there's

00:48:44.307 --> 00:48:44.817
victoria-meyer_1_08-14-2025_091758:
Perfect.

00:48:44.895 --> 00:48:46.875
brad-guest15_1_08-14-2025_101758: that,
that I can come on and give you an

00:48:46.875 --> 00:48:48.675
exclusive about something, you know,

00:48:48.927 --> 00:48:49.497
victoria-meyer_1_08-14-2025_091758:
That's all right.

00:48:49.497 --> 00:48:50.637
I would not expect it.

00:48:50.637 --> 00:48:50.937
I

00:48:50.985 --> 00:48:52.245
brad-guest15_1_08-14-2025_101758:
I'll let you know if there is,

00:48:52.827 --> 00:48:53.877
victoria-meyer_1_08-14-2025_091758:
Okay, cool.

00:48:53.937 --> 00:48:54.327
I love it.

00:48:54.687 --> 00:48:54.927
Love it.

00:48:55.107 --> 00:48:55.527
Well, brand.

00:48:55.527 --> 00:48:56.102
Thank you so, much.

00:48:57.780 --> 00:49:00.660
brad-guest15_1_08-14-2025_101758: As
always, and I look forward to this one

00:49:00.682 --> 00:49:00.972
victoria-meyer_1_08-14-2025_091758: Okay.

00:49:01.140 --> 00:49:03.240
brad-guest15_1_08-14-2025_101758: all the
future ones that you, you put out as well.

00:49:03.450 --> 00:49:03.690
So

00:49:03.747 --> 00:49:04.047
victoria-meyer_1_08-14-2025_091758:
thanks.

00:49:04.047 --> 00:49:05.697
Absolutely, and thanks
everyone for listening.

00:49:05.697 --> 00:49:09.327
Keep listening, keep following, keep
sharing, and we will talk with you soon.