Principles for Smarter Customer Success

The foundational work of documentation is so important for customer success. This is a great time of year to evaluate your docs and processes.

Show Notes

The foundational work of documentation is so important for customer success. This is a great time of year to evaluate your docs and processes.

What is Principles for Smarter Customer Success?

Working in software is amazing. You have the chance to change the world! In order to do that, you need to attract and keep customers. Principles for Smarter Customer Success explores the Customer Success field and how it can change your SaaS company forever.