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Join us for this fun and enlightening episode of Symplicity Conversations as we explore the dynamic world of business and leadership, as well as how to not take yourself too seriously, with Erin Stewart, Senior Director of Sales at Symplicity. Discover Erin's unique journey, her leadership philosophy, and how she navigates the challenges of sales success.
Learn about the importance of community and collaboration, Symplicity's innovative approach to problem-solving, and the role of technology in enhancing customer experiences.
Whether you're a seasoned leader or an aspiring professional, this conversation offers valuable insights into building meaningful connections and driving growth in today's business landscape. Don't miss it!
Chapters:
(00:00) The Cost of Wrong Solutions
(01:00) Introduction to Symplicity Conversations
(01:26) Erin Stewart's Journey to Symplicity
(02:24) Transitioning from Vendor to Agent
(03:50) The Value of Problem Solving
(05:42) The Importance of Office Culture
(07:31) Building Relationships Through Community Engagement
(08:56) Navigating Challenges in a New Organization
(10:22) Leadership Philosophy and Team Dynamics
(12:11) Supporting Team Growth and Accountability
(14:24) Staying Motivated in Sales
(16:36) The Role of CX and Automation
(18:58) Holistic Technology Solutions
(20:20) The Importance of Data and Analytics
(22:43) Enhancing Human Connection with Technology
(24:08) Navigating Customer Choices
(26:29) Educating Customers for Better Decisions
(28:23) Looking Ahead: Growth and Opportunities
(30:31) Empowering Women in Business
(31:51) Personal Well-being and Self-Care
Learn about the importance of community and collaboration, Symplicity's innovative approach to problem-solving, and the role of technology in enhancing customer experiences.
Whether you're a seasoned leader or an aspiring professional, this conversation offers valuable insights into building meaningful connections and driving growth in today's business landscape. Don't miss it!
Chapters:
(00:00) The Cost of Wrong Solutions
(01:00) Introduction to Symplicity Conversations
(01:26) Erin Stewart's Journey to Symplicity
(02:24) Transitioning from Vendor to Agent
(03:50) The Value of Problem Solving
(05:42) The Importance of Office Culture
(07:31) Building Relationships Through Community Engagement
(08:56) Navigating Challenges in a New Organization
(10:22) Leadership Philosophy and Team Dynamics
(12:11) Supporting Team Growth and Accountability
(14:24) Staying Motivated in Sales
(16:36) The Role of CX and Automation
(18:58) Holistic Technology Solutions
(20:20) The Importance of Data and Analytics
(22:43) Enhancing Human Connection with Technology
(24:08) Navigating Customer Choices
(26:29) Educating Customers for Better Decisions
(28:23) Looking Ahead: Growth and Opportunities
(30:31) Empowering Women in Business
(31:51) Personal Well-being and Self-Care
Creators and Guests
Host
Catherine Ripley
Catherine Ripley founded Symplicity Communications in 2007 to help people avoid misleading sales practices during telecom purchases. By bringing respect, clarity and flexibility to the process, Symplicity Communications helps clients find peace of mind in a complex market. Her Midwestern values drive how she does business and selects the team that makes Symplicity special. Catherine possesses a great love for this industry and serves as a board member for Inforum Michigan’s TechnologyNEXT program for women in technology.
What is Symplicity Conversations?
Welcome to Symplicity Conversations, the podcast where we explore the intersection of business, culture, community, and technology to empower you with the insights you need to thrive.