The Bark Side

What's on the Bark Side this week?
Dr. Poli and Dr. Zak talk about the balanced scorecard approach for measuring veterinary business success and growth. They introduce this concept, which focuses on five key areas for holistic business growth: team development, innovation, business operations, patient care, and client experience. The conversation also highlights the importance of metrics beyond finances, such as Google reviews for customer satisfaction and real-time feedback for team engagement.

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What is The Bark Side?

The podcast empowers veterinary practice owners and professionals by providing insights and strategies for accelerating their practices. Drawing on the tools and expertise of big companies, the show aims to cultivate efficient, high-performing veterinary businesses and teams.