Ecomm Breakthrough

Andrew Gilliland is the President of Action Holdings, an e-commerce asset management company. Andrew is a serial entrepreneur and the Founder of iSpyPens, a pioneering discreet tech solution that protects life, property, and peace of mind. He is a Florida native and graduate of the University of Tampa, where he earned his BS in information technology. David Hunt of Action Holdings leads several platforms, including vendor onboarding, budget allocation, and acquisitions. Beyond his entrepreneurial duties at Action Holdings, David is also a product designer at PeopleReady, an industrial staffing agency specializing in on-demand labor and skilled workers. David graduated from the State University of New York at Fredonia, earning his BFA in visual arts and new media with a concentration in graphic design. In this episode… Being a business owner has its advantages, such as being your own boss, impacting the world, and the potential of high earnings. However, entrepreneurship has many trials and tribulations. Hiring personnel who meet all the necessary requirements is a common challenge for many businesses. Business leaders Andrew Gilliland and David Hunt share that successful employees fit the company culture, are excited about their job responsibilities, and work efficiently. One strategy to ensure you’re hiring A-players is to conduct employee reviews every three to four months. Create an evaluation document with three metrics: effectiveness and performance, KPIs, and team culture. As business owners, time is valuable, so leadership should be comfortable delegating responsibilities. Conduct time studies to analyze which tasks require more attention, then draft standard operating procedures for those items. This may also indicate that it’s time to hire specialized roles. In this episode of the eComm Breakthrough Podcast, Josh Hadley welcomes Andrew Gilliland and David Hunt of Action Holdings for a special strategy audit. Andrew and David share their takeaways, including the importance of employee performance reviews, how to measure employee success and progress, and how to create processes to manage time. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh Hadley: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Andrew Gilliland on LinkedIn David Hunt on LinkedIn Action Holdings Special Mention(s): Kevin King Michael E. Gerber on LinkedIn The E-myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber Ryan Deiss on LinkedIn The Heart of Business: Leadership Principles for the Next Era of Capitalism by Hubert Joly Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear Miro Related Episode(s): “Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” “Unlocking Entrepreneurial Greatness | Insider Secrets With E-myth Author Michael Gerber” “Why You Need to Experience a Mindset Shift When It Comes to Hiring Leaders With Ryan Deiss”

Show Notes

Andrew Gilliland is the President of Action Holdings, an e-commerce asset management company. Andrew is a serial entrepreneur and the Founder of iSpyPens, a pioneering discreet tech solution that protects life, property, and peace of mind. He is a Florida native and graduate of the University of Tampa, where he earned his BS in information technology.

David Hunt of Action Holdings leads several platforms, including vendor onboarding, budget allocation, and acquisitions. Beyond his entrepreneurial duties at Action Holdings, David is also a product designer at PeopleReady, an industrial staffing agency specializing in on-demand labor and skilled workers. David graduated from the State University of New York at Fredonia, earning his BFA in visual arts and new media with a concentration in graphic design.

In this episode…

Being a business owner has its advantages, such as being your own boss, impacting the world, and the potential of high earnings. However, entrepreneurship has many trials and tribulations.

Hiring personnel who meet all the necessary requirements is a common challenge for many businesses. Business leaders Andrew Gilliland and David Hunt share that successful employees fit the company culture, are excited about their job responsibilities, and work efficiently. One strategy to ensure you’re hiring A-players is to conduct employee reviews every three to four months. Create an evaluation document with three metrics: effectiveness and performance, KPIs, and team culture. As business owners, time is valuable, so leadership should be comfortable delegating responsibilities. Conduct time studies to analyze which tasks require more attention, then draft standard operating procedures for those items. This may also indicate that it’s time to hire specialized roles.

In this episode of the eComm Breakthrough Podcast, Josh Hadley welcomes Andrew Gilliland and David Hunt of Action Holdings for a special strategy audit. Andrew and David share their takeaways, including the importance of employee performance reviews, how to measure employee success and progress, and how to create processes to manage time.

Resources mentioned in this episode:

Special Mention(s):

Related Episode(s):

What is Ecomm Breakthrough?

Unlock the full potential and growth in your business. Join Josh Hadley, a successful 8-figure e-com business owner and investor as he interviews highly successful CEOs and business owners who share specific actions you can take today to help your business reach its full potential and leave a lasting impact on the world.

Whether you sell on Amazon FBA, Shopify, BigCommerce, WooCommerce, Walmart, ClickFunnels, or Etsy you'll learn what is working for the most successful business leaders in eCommerce. Each eCom breakthrough episode is filled with strategies you can implement to help you scale to 8 figures and beyond.

Here's a small list of the topics we will cover:
- How to find new products to sell
- How to find good manufacturers
- How to manage cash flow
- Inventory management (shipping & logistics)
- Optimizing sales pages for conversion
- How to successfully launch a new product on Amazon.com
- Product ranking & optimization
- Amazon PPC management
- Implementing business operating systems
- Driving external traffic to Amazon
- Preparing to exit
- How to hire and build a team with A-Level talent
- Leadership skills