Hello, this is The ProSource Podcast.
I'm Kevin
Devine, director of digital
marketing content
for ProSource Wholesale.
In this series
we’ll focus on home remodeling,
especially kitchens and bathrooms.
You'll hear from those in the know,
including our corporate merchandizers
showroom team members
and the trade professionals
who ultimately make it happen.
We're glad you've joined us.
Enjoy.
Well, welcome
back to The ProSource Podcast.
Today we're joined by Laura Treiber
from the ProSource showroom.
Laura, thanks for joining us.
Thank you for having me.
So we'll start with something simple.
Yeah. Who are you
and what do you do for ProSource?
So Laura Treiber,
I am a kitchen and bath designer with ProSource.
I've been here.
It'll be ten years this summer.
So I've been here for a while.
What brought you into the kitchen
and bath industry?
What inspired you to do this?
It's actually a funny story.
So I got my degree to interior design,
and at the time I wasn't ready to be
done with school yet,
so they came out with a kitchen and bath
certificate program.
So I was like, oh, I'll do it.
And kind of just after I finished it
kind of just fell into a job.
Another local kitchen and
bath dealer here in Saint Louis and
kind of fell in love with it.
So here I am. There you go.
Yeah.
I'm not going to ask why
you weren't ready to leave school.
Could be a variety of reasons there.
So you've got a lot of people
that get involved here
from your perspective.
Talk about that collaboration process
between you,
the homeowner
and the trade professionals. Sure.
So it's kind of it's really nice working
with ProSource in the model,
that is setup,
because having that contractor
involved from the beginning
that trade pro is
it makes my life so much easier.
They've given me measurements.
They told me what I can
and cannot do a lot of times.
So the client's coming in
and they're prepared
for what to expect on their projects
and the layouts and the design.
So what impact is the member
or homeowners
vision have on the project?
Oh, a huge impact.
So
because everybody sees
things differently,
I might see a kitchen project differently
the next designer, the homeowner.
So definitely
want to take the homeowners vision
with what can be done.
And then also my vision showing options
to elaborate that vision,
maybe something different
that they didn't think about,
or maybe position
of something
that would completely change
how the whole kitchen functions for them.
So it's definitely
a process and it definitely evolves
with all of our inputs and background and
knowledge.
So we're talking my background,
talking about knowledge.
How does the trade
professionals experience impact
some of the more intricate design
aspects of the project?
So I can only design a kitchen
as well as the contractor can install it.
So if I have an intricate design,
I want to make sure that that trade pro
can actually install it
and do it
to completion of how we all envision it.
So if it is more intricate
with a lot of different parts
and pieces or customizing on site,
we want to make sure that everybody
is on board with that before
we actually go through with the job.
Definitely, one of those things.
It's a lot of communication,
so talk to him a lot or her.
Make sure everyone is on board
if there's modifications and to be made,
then we'll do it to make things easier.
Maybe they see something different
that could be built easier way then great.
So we just kind of keep
that communication open
between all of us.
So the thought
just kind of hit me
as we talk about this,
your kitchen and bath designer
in-house kitchen and bath designer
for the showroom,
just so there's
no confusion,
how does that differ from the interior
designer, for example?
If that's the type of professional
the homeowner is working with
in that perspective. Sure.
So I guess you could say
I’m more technical.
So they're going to come in
and they're going to
they have a vision
for the project as well, the kitchen,
the bathroom.
So it's
we just kind of bounce each other
ideas off of each other.
So, you know, they have an idea.
And I it's my job to make that work
what they sold the client on.
So it is
you know,
we just kind of work back and forth
and see what
what we can do to get that
vision for them.
So it's it's just a collaboration.
Do you find
they're pretty receptive
to using your services?
Absolutely, yes, absolutely.
So I think also, too,
because a lot of times in here,
designers, they might
their background
is other things than my background.
So it's nice to sit down
and work with them
and show the process of me actually
setting out,
designing the kitchen with them
so that way they're familiar
with everything too.
They know why
I put drawer stack here
or why I put the trash cabinet here
because we've talked through it
all together.
So when they go to present
that to the client,
they can talk about the reasons
why we did that for them.
Ok, so let's take it the other way.
We're from the pro over to the homeowner.
We know that they have needs
that they're looking for
in every remodel
that that may come along.
How do some of the ways how did that
how does that become a focal point
within the design that you put together
with any particular need
or desire that they may have? Sure.
So any type of need or desire they have,
that's always number one on my list.
We want to make sure we accomplish
exactly what they want.
Typically, people don't
do these remodel projects very often,
so if there's something that they want,
let's make sure we get it.
Let's make sure
it's something
that functions properly for them
just because they saw it on Pinterest
or Houzz
or something like that doesn't mean
it always works for them.
But we can talk through the options
on that and things like that.
So it is very important to always see
the homeowner's vision is their kitchen.
I'm not living in it.
So I mean, if they want something,
then let's make sure it works
and function.
Do you find yourself
See, now you just sparked another idea.
Do you find yourself
letting your own influence
sort of come into their vision?
You say it's not your kitchen,
maybe not your bathroom, but
how,
how can you detach
yourself from that sometimes?
So, I mean, sometimes it's hard.
Sometimes it's it is what it is.
So everyone has their own opinions.
When I design something,
I always think about how
I would use the kitchen,
make sure everything is right
where I would need it.
I think also too, is it
once you start kind of talking through
why you did something,
they understand why I would do that,
why that makes sense in that location.
Why it would be easier for them?
So it's sometimes it's interesting,
you know, you can only suggest so much,
but ultimately it is their kitchen.
So if they rather have something
somewhere else
then I propose then,
then we'll do it that way.
So yeah, I mean, you have to be open.
Okay.
All right.
So you mentioned earlier
you're a little more technical,
so let's talk about that.
What technology
do you utilized for your designs?
So we use a program
called 2020 Kitchen & Bath.
It is geared towards the kitchen and bath.
So all of our cabinet
manufacturers have
their own catalogs uploaded.
So all the specs, the colors, the door styles,
everything is pre-loaded in there for us.
So then we can kind of
just go ahead and just use it
and get our 3D visuals
and our layout from there.
So it is pretty exact.
2020, meaning more
from a vision perspective
as far as the name goes, not necessarily
the year. No, no.
So a little a little bit behind.
Right.
So what sort of training
have you had to use that? Sure.
So I went to school.
Got my degree
my degree in interior design
and then the kitchen
and bath certificate program.
I learned how to use that program
in school.
Obviously, like any schooling,
you don't really learn anything
until you're in the industry,
actually using it.
So picked it up really quickly
and that's just kind of goes from there.
So there's updates every year
so that new things
come out within the program.
So keeping on top of that, of trends,
different kinds of visual
things they can do with there.
Just kind of keep you up to date with it
is the main thing. Okay.
So I know we talked about this before
and I'm going to ask the question anyway.
How many projects do
you think you've done? Well.
We could take a
pause here while you count.
I have absolutely no idea.
And that's a hard number.
I mean,
if I had to just throw a number,
I would say maybe be a pretty big gap,
maybe 200 to 250 a year.
Okay.
And I've been in.
Not quite one a year. One a day.
One a day. No, no, no.
And so I've been in the industry
doing this for about 14 years.
About 13 years.
So, yeah, so it's a lot of projects.
I don't
have my calculator in front of me,
so I'll just.
Yeah, that's a lot.
Yeah.
We'll just go with that number. Okay.
So now when you look back at all of this,
is there one that stands out
as being the most enjoyable,
the most fun that you worked on,
and if so, why?
And in fact, I'm not even going
to let you off the hook.
You got to tell me one.
So there's several of them.
So a lot of times do.
It's it's the clients that make it fun,
you know, it's the one it's
the projects
that we're transforming their whole home.
It's how they're there.
I mean, how they're living
is changing completely,
how they're functioning,
the kitchen of their families
and everything.
So any project that we are moving walls
and moving the kitchen
and completely changing
it is always been my favorites.
So many clients
that we've done big projects on
and it's just been fun.
Like a lot of repeat business too.
They'll come back
and do their master bath,
so it's great to always have those
clients to work with again
and I think also to
working with interior designers.
I think they also kind of
kind of almost push me a little bit
to do a little bit more extra, you know,
so they have visions
of different kinds of materials
using, maybe I can’t spec it
but maybe I can put it in the renderings.
And that way gives a real
realistic picture,
just kind of pushing the envelope
a little bit on customizing
and things like that.
So those are always my favorite projects.
I don't have one that
there's been
so many there's been so many amazing ones
that really kind of jump out at me
besides the ones that
we’re just really changing everything,
which is fun,
kind of starting from scratch.
So you like the ones that
are more intricate involved?
Yeah, absolutely. Absolutely.
Yeah.
Do you ever get some
that are so small, you're like, oh
alright fine?
All the time.
And you know, those are good too.
I mean, it's fun
because you share the excitement
with the client again,
this isn't something
people do all the time,
so
they're excited
to have be a part of the project.
And so you're excited for them.
You're excited to show them
the new trends, the
the new things in the cabinets,
the new organization stuff,
because it's it's a fun
and exciting for them.
So it's still,
even though they're small ones
and simple ones, it's still nice
to have those simple ones
every once in a while.
So somebody comes up with a half bath,
you're not going to be like
talk to somebody else.
No, there's still a fun one.
So yeah.
Do you have a preference
between
a kitchen project versus
a bathroom project?
I do like the kitchen projects,
but I like kitchens better.
I feel like there's been a big
wave of bathrooms lately, but
I do like the kitchens.
Well, just out of curiosity, why? Why?
I think the kitchens are more space
planning on my end,
more design on my part.
Bathrooms are typically just,
you know, there's
many things you can do with the bathroom
besides doing like the tile portion.
That's where you can kind of
have a little more fun
with is like the tile
and the finishes of the bathroom,
which that's more of the account
manager side.
So bathrooms are a little bit
more simpler on my side,
but I like the technical kind of space
plan more. The kitchen.
So let's take it the other way.
Is there a project that jumps out to you
that was just extremely challenging
and, you know,
how did you overcome
the obstacles
that you face there,
or is it a type of project
that you're like,
okay, this one's
going to require a lot more detail? Sure.
So I have certain members that definitely
have more of those
maybe higher end
projects
that are a lot more detailed
and lot more complex.
So those are definitely ones
that take a lot longer to set in design.
And it just it's just timing really,
you know, just to try to plan it all out
and make sure
you get all everything in there.
But the complex ones are good.
That's what keeps you
kind of more
engaged in learning as you go.
So are there projects
that people come to you
and you just know immediately
this is going to give you angst?
You could feel the ulcers
growing within you. All the time. Ok.
No, I'm just kidding
you know,
there's some of them
and it might be just more or less
maybe if it was a trade pro
that or a design or something,
maybe the last job didn't go
as was planned.
Maybe there's things that happen
and so have the next projects.
And so you do get a little more angst.
You want to make sure everything's
perfect, you know, the next go around.
So it can.
Yeah, it varies.
Yeah.
That’s like the etc. that you put in.
It varies.
A few variations. All right so
for some of the issues
that whether it's on the
trade professional side
or the homeowner side,
some of those issues that they run into,
how does ProSource as a whole
go about addressing some of those issues?
Sure.
So ProSource is great.
So they're they're open.
I mean, our main concern
is taking care of that trade pro
obviously and the homeowner.
So whatever we can do on our end,
whether it's expedited shipping
or maybe it's to get a rep involved
or maybe find just a replacement product
is something that's backordered too long
They're they're very supportive
of whatever
needs to be done to take care of them.
We'll do it.
So if it's using a vendor
that we don't normally order from
or at all,
if we can get it that’s great
let's do it. You know?
So they're definitely
very willing to make sure
we can take care of
anything that we can in our
and make anything smoother
for the trade pro and the homeowner.
Okay.
So this isn't necessarily
in order necessarily
from a project perspective.
It's just an idea that popped to my head.
Do you sort of
have like your go to products,
whether it be a particular brand
and we don't have to mention
particular brands,
but are there particular
brands or particular styles
that are like your go to ones
that you find yourself
leaning toward more often than not?
Absolutely.
So there's certain cabinet lines
that I work with a lot.
I mean, maybe 85%.
My business is these cabinet lines.
So I know the specs
like the back of my hand,
like I know what can be done.
It makes the things easier and quicker
for me designing.
So, you know,
those are kind of like my go tos.
I know what to expect with it.
So it's the same thing
with like plumbing fixtures,
anything like that.
You have your go to brand,
so you just know things work.
So you just kind of keep
selling the same things
on those basic things.
I guess
you just kind of get in your groove.
Okay, Yeah.
That's fine.
So how important from your perspective
is it to understand
all the ins and outs that go on
with not just product?
We'll talk about it from two fronts.
Okay.
With what's going on with the products,
but also what's going on
with the trends in the industry,
especially knowing
how often that can change.
Sure, yeah. Trends change quickly.
So it's definitely
we have to keep up on it.
And unfortunately being with Missouri
we're a little bit slower on the trend
side here, but that's okay.
So we try to, you
know, change our stuff in our showroom
and make sure have current doors styles,
make sure that we
we just have those things to show
because what people are seeing online
and, you know,
all those different kinds of platforms,
they're seeing all those trends.
So they want to come in
and they want to see that stuff
because they might want that
for their project.
So we always try to make sure
we have all those samples in our showroom
to show them
as well as that
we do change out our vignettes very.
I mean, every few years
we're changing up because things change.
So but also to
some trends don't always work
in everyone's house too.
So not every trend is for everybody.
You know,
I was actually talking
to a couple suppliers
about this the other day about how,
you know, the trends start in Europe.
Amazingly,
we think we're in the leading edge.
No, they start in Europe,
then they work to the east
and the West Coast.
But it takes maybe about four
or five years to get there,
then about four or five years
to get to us here in the Midwest.
So we’re already a decade
behind in that regard.
So the question becomes,
especially here in the Midwest,
do you find that
when it comes to trends, are people
trying to
adapt to trends
that they're hearing about or seeing,
or do they sort of create
their own trends in that regard?
Are we creating our own trend
just by what's popular in this area?
Sure, I think a little bit of both.
So kind of a common thing is a, you know,
trends right now, a lot of color,
things like that.
So people will be kind of like shy like
kind of stay away from,
but they want something.
They want something different.
So let's say that they do
an island in blue
well their comments always like,
well, we can always paint that later
if we change our mind.
So there you have it in their heads
that they
you know, it's safe for them
because it's something they
could change later easily.
So it is kind of hard.
I would say that
trying to get a lot of people on board
with certain trends,
but I feel like they're open to it.
If it's something that
they could change in ten years
when the trend might change.
So just hit on that
and say what trends specifically
are you seeing both
with kitchens and bathrooms?
Yeah, so a lot of color,
a lot of color, blues, greens,
just a lot of color,
a lot of natural woods,
a lot more lighter woods, natural looking
even.
We have some faucet lines are coming.
Not with natural wood faucets right now.
But there is some faucets out there
coming with wood
details on them.
With crystal details, acrylic details,
and then also to just the finishes,
mixing finishes.
You know,
faucet might have gold and black on it
or chrome and black, you know so
the mixing metals
also to you know, there's a faucet line
out there it's coming with
you know these
hoses that are
that are a pink and purple and orange.
I mean, there's all kinds of crazy
things that are coming.
So regarding the color
that's actually hidden.
And then you see it. Yeah.
So a lot of colors coming still.
So which is nice to see.
It's something different
than just your standard brushed
nickel finishes and white cabinetry.
How much in your designs
are you seeing technology fit into this,
especially in bathrooms,
the Bluetooth capabilities
that are out there now
you can just tell your shower to turn on
what temperature
to turn to,
which by the way, isn't in my home,
but I'd love to have that.
Are you seeing that a lot
and how do you incorporate that in
your design?
So yes, yeah,
we're definitely seeing that,
especially faucets, you know, Alexa,
everything within Alexa.
I mean, even
a client actually had a train me on it.
It was an exhaust fan
that was Bluetooth.
You know, and that they can.
Okay so,
you know, and I'm like, Oh, okay.
So I looked up and sure
enough, like,
you know, there's
just so many things, technology, ways
that are coming, things
you don't think of that, that, you know,
they might, you know, know before us.
So it
but definitely
a lot more technology and stuff.
I feel like we're getting
pretty pampered here.
Are we going to do anything
for ourselves? Or is Alexa just
going to do it all? Seriously?
Yeah.
So, okay,
so what sort of evolution overall?
I mean, we've touched on this,
but what sort of evolution
have you seen in the realm of kitchen
and bathroom products? Sure, a lot more.
I would say simple
simplicity in the designs
with cabinet door styles
with just the overall looks
very clean lines, definitely
kind of just going a lot more simple,
a lot more wood
tones, mixing finishes, mixing metals.
So it kind of like it's
almost like anything goes these days.
It's kind of personal preference.
Okay, so which is kind of nice
because you don't have to match,
you know, brush
nickel to your stainless, your,
you know,
everything has to match
it just kind of like
everything is what it is
and it's just kind of stands out
a little differently.
It's become
almost sort of an eclectic approach.
A little bit.
Yeah, absolutely.
Yeah.
Like in there's
no there's no right or wrong.
So, I mean,
if it's if it all coordinates,
that's our job.
Make sure it all coordinates.
It looks good.
But yeah, it's so, it's
a little bit funner these days. Okay.
So simple.
But with a touch of Alexa. Yeah.
Yeah, exactly. Gotcha.
All right,
so we talked, touched on this
a little bit earlier
to so let’s circle back to it.
How do you work in cooperation
with the account manager?
Are there specific lines drawn or is it
is it a true team effort?
They just collaborate together?
Sure.
It's definitely a team effort.
Absolutely.
So, you know,
they all have the first initial meeting
with the homeowner or the trade pro.
They will grab
they will gather all those informations.
They will start doing selections
with them.
So they're definitely the first one
up to do a lot of that leg work
that makes it easier on my end.
But then also to is
if sometimes they might pick
something out that I'm like
that might not be on budget
or you know
or this line actually is something
that might be better for them.
So those are all things
that, you know,
I can go back and talk to them
or we just discuss
in our next meeting with the client.
So I do rely a lot on them
to get all that
information, to give me a good start
before I go back to the client with it.
So is definitely a team effort.
Absolutely.
And so this was a question
we had asked Mark,
which is
do you find that the account managers
helping them pick the flooring first
before we get into the kitchen and
bath products,
is it more we're picking
everything all at once
and then
I guess you could take it
on the flooring side
because it seems like you're saying
you don't get involved
as much as the flooring selection,
so it's more to the account manager.
So how did those products to get chosen
impact your design
or your product recommendations? Sure.
So luckily, our account
managers are very well trained
so they know our product selection
very well so that it's easier for them
to kind of
know our cabinet lines
to put them in as their line.
So typically the account
manager will start with something.
They'll pick something first
and kind of just evolve after that.
It's not it's not like the account
manager just takes it to point
hands it off to you and walks away. Right
no. There's still an involvement there.
Absolutely. Absolutely.
They always are involved
because after after I did the design,
they needed to take a look at the design
and say, okay, for like a kitchen,
a backsplash.
Okay, so you want to take your backsplash
up again, up all around your hood.
It's your ceiling,
you know, stuff like that.
So they're still involved in that design
part of it,
too, because they
need to know for their end
as well for material.
So a lot of times, you know,
we kind of go tag team appointments.
So, you know, the initial meeting
that they might do
the selections
and then if there's time,
then I might sit down with them
and start doing some preliminary design
and then they go back out
with the account manager and start
looking at more specific on materials.
So we kind of work it.
However,
the client needs to work it as too,
but we definitely are a team
and it's both of us in that project.
So you think about the realm of products
that we offer,
and I've really just been
looking for the opportunity
to use the word realm,
but flooring, you've got
maybe carpet doesn't impact your designs
quite as much for
for a kitchen
or bathroom,
but you've got luxury
vinyl, tile, hardwood,
laminate on the kitchen side
cabinets, countertops, hardware
faucets and sinks in the bathrooms.
I'm not telling anything you don't know.
I'm saying
really, for everybody
that's watching and listening.
But bathtubs, showers,
vanities, faucets, sinks,
you've got it all covered.
Do you feel it's fair to say ProSource
is, in fact, a one stop shop? Absolutely.
Absolutely.
And clients
love that because they come in
and they don't know they don't know
that they need
all of these different parts and pieces.
Their project, they have no idea.
And they come in and they're like,
Oh, we can do everything here.
Like, absolutely.
And that helps us more too,
because we want to make sure
that like what we're picking out,
you know, if they go somewhere
else, like our floor and the
but the cabinetry here
doesn't match or the countertops
and we don't want that
to happen to a client.
We want to make sure they can see it all.
And everything works together too.
So it makes it makes everything
much easier.
I think on everyone's end
that they can do it all together.
Do you feel
too, that it could be confusing
if they go out
and they're looking at products
elsewhere in the coming back
and they're trying to cross compare
to what you've got,
especially in the kitchen and bath realm
cabinets and countertops are
often custom to that kitchen.
Atleast sizing wise and shape wise.
So is it even how challenging can that be
when they've come in
and the shop somewhere else
and they're trying to make
you compare to that? Right.
It is challenging.
You know, it's
one of those things that everybody
wants to shop around
and see different stuff.
They want to go to other places
and they want to see what else is out
there what’s on display
different combinations. So I understand.
But as long as they're coming back,
then we're going to hopefully
we'll be able to match them,
that they found something else different.
Hopefully we could cross over.
That is something that we offer
and get them still that
look that they're settled on.
So luckily,
ProSource offers a lot of different vendors
and manufacturers
that we have access to a lot.
So a lot of times
trying to find something
that crosses over, something
they found somewhere else
isn't a big deal.
So bringing them back in
beyond the product,
what do you feel
are some of the ProSource advantages
of if you're trying to say, look,
here's why ultimately
you want to go to us?
It's not just the product, it's
everything else. Right? Exactly.
So it's kind of like they instead of
they have a whole team working for them.
So they have that myself.
They have an account manager.
If they're doing windows and doors,
they got that specialist.
So they have all these people
that are specialists
in their individual departments
that are working for them.
They're part of their project.
It's not just
one person that may know a little bit
about this, a little bit about their
that's trying to pull it all together.
It's we all have our our specialty.
So I think they understand
and appreciate that that
that they have a team working for them.
So and also to like if
if they have a question about something
they can call that account manager
and or they can call me,
there's always somebody
going to be available for them to
to help.
Also, too,
is that usually by time
they get to us that
the the trade pro
has a relationship with us.
So they're they kind of already know
what to expect.
The trade
pro knows what to expect
from us and stuff
so it does make
a very seamless project.
So we talked a little bit
looking elsewhere
and we talked about the breadth of
products that we offer.
See I broke away from realm and used breadth there.
Were talking about it.
How do you keep a consumer
a trade professional
sort of get used to this,
but how do you keep a consumer from
just being overwhelmed
and looking at all of
this and saying, whoa, right.
Right.
So usually
we just try
to like narrow things down for them.
So, you know, if they're looking for
a specific tile,
then maybe that account manager goes
and pulls out
two different tiles
of what they're looking for
so they don't have to wander the aisles
of looking through everything themselves
and feeling overwhelmed.
So it's our job to kind of guide them
to what they're looking for,
not just kind of just be like,
pick something or here's a catalog.
Like it's our job to guide them
to what they're looking for
and to know our products.
So hopefully
that makes it easier for them
to kind of branch off from that.
Okay.
So when we talk about products,
where do you
what sort of the future
where do you see products
going from here
in both the kitchen and bathroom?
I think color.
Going back to the color again.
Dipping from that same well.
It's definitely color.
I mean, I think we talked a lot about it.
So bluetooth, Alexa,
I mean, all of that technology,
I feel like a lot of stuff is going to that.
And then also just creative
storage things
and cabinetry
to see all kinds of different things
coming out with that,
things that are in motion to
for your trash cabinets open.
If you kick your foot
underneath the toe kick,
you know, all that kind of stuff.
Again, that everything is just going
be working for itself.
You're not to touch anything anymore.
All right.
So it's the technology.
It's it's the trends, it's the colors.
It's it's everything.
Everything keeps changing.
New stuff keeps coming out all the time.
So actually,
because you brought up the storage,
I've often had that thought,
well, say
that the consumer doesn't know
what they don't know
how how is it that you can
they may not know what storage needs
that are even available to them
for what they have?
Or do you have like probing questions
that you get to them to say,
look, we have like 9,000
different storage options here.
What are your challenges
you facing so you could find them?
What would work for them?
Right? Absolutely.
So a lot of times
I always ask like, what?
What storage you need?
What do you have
that does not work in your kitchen?
Now, how can we solve that?
Is it your Tupperware drawers
does that drive you crazy every time?
Like,
you know, all kinds of things like that.
Just asking those questions
about how they live their life
and function in their kitchen,
it kind of helps you like, oh,
you know,
we have this great thing,
you know, it holds all your K-Cups
for you, right?
Your new beverage area,
you know, all that kind of stuff.
So all those little things is
what clients get excited about
because that does
help them in their day to day life
when things are new, organized and
in a certain spot. So
it's just one of those it's
just talking to them a lot,
just asking them
if they have pictures,
if they've seen inspiration, things
that they like.
Usually they're not
they're not shy
about telling you what they've seen
and what they like.
Okay. Yeah.
So what motivates you?
You've been at this now,
well, for 14 years,
but here at ProSource for for ten, Yeah.
What motivates you to keep coming in
and keep doing this each day?
Every day is different.
Every client's different,
every project is different.
Everything's different every single day.
So which
I think that's what
that's what excites me, is just that
every homeowner's different.
So if
I'm doing it, yes, I'm
doing the same thing every day,
but I'm doing it differently every day.
So I think that's
that's the fun part about it.
It's is the challenge
is it's just different every day.
Sometimes good, sometimes bad.
All right.
So we just call it challenging.
Gee, that's great.
Well, I appreciate you joining us today
and talking to us, Laura Treiber
everyone. Thanks for being here.
We appreciate you
joining us on The ProSource Podcast.
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