I had to go to the DMV, and thought... this is going to take my whole day, ugh ☹. If this is the way you feel about going to the DMV, then you will want to listen to this experience and take away the lessons to incorporate into your own business!
Huge business and personal EQ lessons in this episode. As I reflect on my experience at the DMV, I keep finding myself wishing that other companies and businesses were more like the.... DMV. Weird to day!
Main Topics
03:42 Mindset is everything!
04:00 Why give your contact information?
10:06 Business lessons from the DMV??? (Department of Motor Vehicle)
10:43 The best customer (obsessed) experience
13:18 Ease of doing business
14:49 Welcoming experience
15:29 Care…personalize your customer’s experience
17:00 Are you collaboratively working with your customers?
17:55 Do your customers have
THIS DMV experience?
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What is Start With A Win?
Every day you have a choice. You can wake up and choose to give in to mediocrity and complacency, you can choose bad habits and poor choices, and you can do the bare minimum to get by and fly under the radar. Or you can choose to make today the day that sets you apart from the crowd, you can choose to start doing the right things, the things that will set you up for success. You can choose to create a life that is worth living, worth waking up to, and worth sharing with the world around you. Today You can choose to start with a win.