Treating Customers like Guests in Your Home with James Connell

We're lucky to have James Connell, a seasoned leader with over 20 years of senior experience in eCommerce and Retail as our next podcast guest. Recognized as the Canadian Marketer of the Year, James is renowned for driving customer-centric experiences through both quantitative and qualitative research. Tune in as we explore his strategic insights and innovative approaches that have reshaped global retail environments.

What is The ethos Podcast?

Individuals from a variety of backgrounds join us to discuss how to keep customers smiling. Experts from fields such as customer loyalty, customer experience and marketing bring valuable insights and have thoughtful discussions.

ethos is the leading loyalty platform for brands who want to deliver exciting benefits to their customers and keep them coming back. One place for customers to get regularly rewarded for their purchases, enter a member-only contest, watch an exclusive behind-the-scenes video, access a limited product, and so much more.

Check us out at heyethos.com