What Works

This is the penultimate episode of Strange New Work, a special series from What Works that explores the future of work through the lens of speculative fiction.

What's the most undervalued skill of the 21st-century economy? Moderation.

I very well might be forgetting something. But with more of our lives and work showing up online every day, the way our feeds, data, and connections are moderated is critical to our daily lives. Moderation can be many things—it's how platforms are designed, how content is incentivized or de-incentivized, and how communication between people is mediated. Some moderation is done structurally, some is done with code, but lots of moderation is done by real people all over the world.

In this episode, I take a close look at the skill of moderation, its role in our evolving tech futures, and the politics that complicate this essential work.

Footnotes:
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What is What Works?

"Work" is broken. We're overcommitted, underutilized, and out of whack. But it doesn't have to be this way. What Works is a podcast about rethinking work, business, and leadership as we navigate the 21st-century economy. When you're an entrepreneur, independent worker, or employee who doesn't want to lose yourself to the whims of late-stage capitalism, this show is for you. Host Tara McMullin covers money, management, culture, media, philosophy, and more to figure out what's working (and what's not) today. Tara offers a distinctly interdisciplinary approach to deep-dive analysis of how we work and how work shapes us.