Subscribe
Share
Share
Embed
On this most spookiest of days, we'll be reviewing the topic which haunts all of us: churn. The dreadful truth is that customers are vanishing every single month. And when studies suggest that acquiring a new customer costs on average five times as much as retaining an existing one, its clearly something none of us can afford to ignore.
Brian Hogg and Kyle Maurer host a podcast on marketing, supporting, building and running a premium WordPress plugin business