Emerson Sklar is the Chief Evangelist at Bespoken, a company with a popular toolkit for testing and monitoring voice apps. We start by unpacking the fundamentals of testing and the various types, from the unit and end-to-end testing to continuous and usability performance testing.
Emerson talks to us through the product features of Bespoken and how it works. We discover the surprising fact that their system uses text-to-speech to generate audio, which is then fed to a virtual Alexa on the servers to generate a response. They are thus able to modify the input in order to measure what effect that has on the output.
Tuning in, listeners will also learn from case studies involving The Mars Agency and Mercedes, we cover the vital elements of a testing strategy and how it should be approached, and then we look at ways to better understand voice app users through monitoring and analytics.
We have included a bonus section at the end comprising a run-down of all the tools that we can recommend for the various stages of the voice development process, including prototyping, skill building, coding frameworks, testing, and analytics.
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What is Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025?
Explore the cutting-edge of B2B audio content marketing, and discover the latest tools and techniques to grow your business with A.I. generated audio. Learn how to use A.I. powered tools to produce audio content at scale, consistently and cost-effectively, for customers worldwide. The Voice Tech Podcast is hosted by Carl Robinson, an experienced podcast startup founder and podcast producer. Each episode covers practical techniques for audio content production in the A.I. age, and helps you bridge the gap between emerging tech and practical marketing applications. Whether you're a startup seeking a competitive edge or a tech enthusiast eager to explore voice A.I.'s potential, the Voice Tech Podcast is your gateway to audio-driven business success. Tune in for the knowledge and skills needed to thrive in the evolving audio landscape.