Autonomous IT

In this episode of the Autonomous IT Heroes of IT podcast, Ashley interviews Matthew Ketchum, the Director of Educational Technology at Modesto City Schools. Matthew shares his journey into technology and education, highlighting his initiatives in eSports and the integration of educational technology with IT. He discusses the importance of resilience and adaptability in educational projects, emphasizing user feedback and collaboration across departments.

Link to book discussed:
The Design Thinking Playbook

Creators & Guests

Host
Ashley Smith
Ashley Smith isn't just the voice behind the Heroes of IT podcast, she's a beacon for customer satisfaction and engagement. With her roots deeply planted in customer marketing, Ashley brings an unparalleled passion for nurturing strong, impactful relationships. At Automox, she ensures IT heroes are equipped, supported, and celebrated. Her episodes are treasure troves of insight, packed with real-world successes and solutions to the toughest challenges in IT. Ashley has a knack for getting IT practitioners to open up, making her interviews a gold mine for anyone wanting to grasp the intricacies of IT.

What is Autonomous IT?

Go from monotonous to autonomous IT operations with this series. Hosts from Automox, the IT automation platform for modern organizations, will cover the latest IT trends; Patch Tuesday remediations; ways to save time with Worklets (pre-built scripts); reduce risk; slash complexity; and automate OS, third-party, and configuration updates on all your Windows, macOS, and Linux endpoints. Automate confidence everywhere with Automox.