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Most retailers don’t have a technology problem, they have a process problem. In this episode, Paula sits down with Liza Amlani to unpack how the disconnect between corporate strategy and store execution actually shows up on the shop floor. From products stuck in stockrooms to stockouts on core items, they explore why so many retail issues are not caused by a lack of tools, but by the way teams operate in silos across merchandising, design, sourcing, and stores.
The conversation goes deeper into what needs to change. Liza shares why process innovation, especially in the concept to market journey, is far more critical than adding new technology. They discuss how leading brands are rethinking collaboration, shortening time to market, and getting closer to the customer. If you care about improving execution, reducing inefficiencies, and building a retail organization that actually delivers on its strategy, this episode is for you.
Click here for Liza's Book: Material Life
Click here for Liza's Book: Material Life
Creators and Guests
What is OFFBounds Retail?
OFFBounds is where the world’s retail and commerce leaders go beyond headlines to talk about the decisions, strategies, and ideas shaping the future of the industry.
Every week, Paula Macaggi sits down in person with executives from leading brands, retailers, and technology companies for candid conversations about leadership, innovation, growth, and the realities behind building modern commerce businesses.
More than a traditional interview show, OFFBounds explores the human side of leadership: the risks taken, the lessons learned, the moments of reinvention, and the perspectives that rarely make it into press releases or conference stages.
Recorded in person with premium audio and video production, OFFBounds brings global commerce executives together in conversations designed to inform, challenge, and inspire the next generation of industry leaders.