our SaaS growth stalls when sales, product, and strategy fall out of sync.
Misaligned discovery and weak feedback loops quietly kill revenue momentum.
Watch this episode to learn how modern sales leaders fix this at scale.
What does it really take to scale a SaaS sales organization in an AI-driven world?
In this episode, Ed Kerr sits down with Eric Blum, VP of Sales at ServiceChannel, to break down his journey from BDR to sales leader overseeing a 30+ person team. Eric shares how disciplined discovery, tight feedback loops between sales and product, and a “startup within the company” mindset unlocked new markets and accelerated growth. They also dive deep into how AI is reshaping sales roles, why communication skills matter more than ever, and what future-ready sellers must learn now.
If you’re leading revenue or building the next generation of sales talent, this conversation is a must-watch.
Key Insights from This Episode:
✅ Why discovery beats product knowledge in complex sales
✅ How sales teams drive real product-market fit
✅ Building feedback loops product teams actually use
✅ AI’s real impact on modern sales roles
✅ Why communication becomes a competitive advantage
Resources & Links:
✅ Scale Smarter with Enterprise Sales Leadership from Eric Blum → https://www.linkedin.com/in/eric-blum-bab02195/