This week on The Good Builder Podcast, we sit down with Makayla (aka Mak), Marketing Manager at Lauxes Grates, one of the most forward-thinking suppliers in Australia’s building industry.
Mac shares her journey from Reece showroom consultant to marketing lead at a business that’s not only growing fast, but doing it with heart, humour, and genuine connection.
We dive into:
- How Lauxes rewards its distributors with unforgettable experiences (hello, ski trips to Japan)
- What it means to build real relationships with builders and distributors — not just chase orders
- The power of customer service experience in shaping great marketing
- Why builders should be promoting functionality, not just features — especially with products like grates
Mak also gives us an inside scoop on new product innovation coming soon from the Lauxes team and shares what she thinks makes a great builder in 2025.
If you’re a supplier, builder, or just love a good yarn about building brands the right way — this episode’s for you.
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