In AI We Trust?

Joe Bradley is the Chief Scientist at LivePerson, a leading Conversational AI company creating digital experiences that are “Curiously Human”, powering nearly a billion conversational interactions monthly in their Conversational Cloud. In this episode, Joe shares the broad lens he brings to his work in AI. He discusses the interconnectedness between AI and humanity, and his work at LivePerson to develop “empathetic” AI systems to help brands better connect with their customers. Joe addresses his experience in the EqualAI Badge program and basic challenges in reducing bias in AI, from determining what to measure to whom to consider when evaluating our systems; and asks how much “rat poison” is tolerated in our cereal (AI systems).

Show Notes

Joe Bradley is the Chief Scientist at LivePerson, a leading Conversational AI company creating digital experiences that are “Curiously Human”, powering nearly a billion conversational interactions monthly in their Conversational Cloud. In this episode, Joe shares the broad lens he brings to his work in AI. He discusses the interconnectedness between AI and humanity, and his work at LivePerson to develop “empathetic” AI systems to help brands better connect with their customers. Joe addresses his experience in the EqualAI Badge program and basic challenges in reducing bias in AI, from determining what to measure to whom to consider when evaluating our systems; and asks how much “rat poison” is tolerated in our cereal (AI systems).

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What is In AI We Trust??

In AI We Trust? is a podcast with Miriam Vogel of EqualAI and Kay Firth-Butterfield of the Centre for Trustworthy Technology that surveys the global landscape for inspiration and lessons in developing responsible, trustworthy artificial intelligence. Each episode aims to answer a ‘big question' in ethical AI with prominent lawmakers, leading thinkers, and internationally renowned authors.