Ep. 89 - Why Every Law Firm Needs a Client Relations Department

Did you know a client relations department is more important than AI? That’s the dumbest thing Marc’s ever said. In this episode of the Successful Barrister, Marc Whitehead & Diana Berry explore why every law firm needs a client relations department. Hear how they built a client relations department from the ground up, why client issues grow as your law firm grows, what to look for when hiring for your client relations department, how client relations ties directly to marketing, and how to build more trust for your law firm through your client relations department. Catch Marc & Diana in the broadcast booth during the next Astros homestand!

Check out the Chenoweth Law Group Client Communication Policy.

Learn more about the Successful Barrister at SuccessfulBarrister.com, Marc Whitehead & Associates at DisabilityDenials.com, and contact Marc Whitehead at [e-mail] to get your AI Checklist & Core Values Checklist.

What is Successful Barrister?

Welcome to the one and only podcast that's more thrilling than a last-minute court adjournment, 'The Successful Barrister! The podcast discusses marketing, management, and life skills for lawyers, which probably won't get you disbarred.