How great culture and empathy boosts MSP productivity

Heather Johnson is an operations expert in the MSP industry and also the co-founder and COO of Gozynta. With a strong background in human resources, Heather has led multiple SMBs to boost employee productivity.

In this episode of SuperPod, Heather Johnson talks about the importance of empathy in setting up a cheerful and supportive work culture. Heather also cites her learnings from organizing events at the White House for President Obama's Interfaith and Community Service and how the experience helped her understand employees better.

What is SuperPod — The no-filter MSP show?

SuperPod — The no-filter MSP show is an all-tactical podcast where we get behind the scenes, talk to MSP owners (and experts), and get to know what they are doing to evolve their business.

Presented by SuperOps.ai.