Service Evolution

“In facilities, sometimes you are kind of forced to be a multi-tasker, but you know, for the most part, when you’re trying to do three different projects at the same time, your focus really isn’t going to be on what you think it is, and ultimately you’re not going to do your best work.” (5:05)

“A big thing to me is learning to be patient. No relationship is built off of the one time that you met and talked with this person. It takes time. Like you have to cultivate that, you have to do that. I think it’s very beneficial to have a vision for that relationship as well. Whatever you’re doing with this person or organization, it needs to be done with purpose.” (28:31)

“It’s a lot easier to put myself in a type of mindset to work with how somebody else [works] versus expecting them to do that for me.” (29:46)

What is Service Evolution?

Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward success. Join us as we explore the service leadership world and discover how to make a positive impact today.

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What is Service Evolution?