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In episode two of Service Calls, Jay Sanderson, senior technician with Gary’s East Coast Service, explains how he solved the mystery of a malfunctioning thermostat on a countertop fryer. Next, John Schwindt, general manager and vice president of Hawkins Commercial Appliance Service and president of CFESA, talks about the importance of service tech training—from starting with a solid foundation to participating in ongoing courses. In Nuts & Bolts, service techs sound off about how to professionally handle stressed operators.
Show Notes
In episode two of Service Calls, Jay Sanderson, senior technician with Gary’s East Coast Service, explains how he solved the mystery of a malfunctioning thermostat on a countertop fryer.
Next, John Schwindt, general manager and vice president of Hawkins Commercial Appliance Service and president of CFESA, talks about the importance of service tech training—from starting with a solid foundation to participating in ongoing courses.
In Nuts & Bolts, service techs sound off about how to professionally handle stressed operators.
Next, John Schwindt, general manager and vice president of Hawkins Commercial Appliance Service and president of CFESA, talks about the importance of service tech training—from starting with a solid foundation to participating in ongoing courses.
In Nuts & Bolts, service techs sound off about how to professionally handle stressed operators.
Creators & Guests
What is Techtown Service Calls?
Techtown Service Calls is a podcast for foodservice equipment service technicians—the techs on the truck—brought to you by Techtown in partnership with Foodservice Equipment Reports. Listen as you drive between service calls to hear timely need-to-know updates about foodservice equipment, practical tips to help jobs go smoothly, real-life tales from techs in the field and more.
Are you a foodservice equipment tech with a story to share? Submit a written account or voice recording to servicecalls@fermag.com, and we may feature you on a future episode