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In this episode, Mark Graban and I discuss the value that comes from making mistakes and how learning from our mistakes is effective in lean culture.
What You'll Learn:
1. What inspired you to write the book?
2. How does "learning from mistakes" fit into a Lean culture?
3. What is Psychological Safety and how can leaders create the conditions for it?
4. Examples from Toyota? A small software company like KaiNexus?
5. Why is it counterproductive to punish mistakes?
About the Guest: Mark Graban is an author, speaker, and consultant, whose latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, was released in June. He is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve. He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus. Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.” Mark earned a B.S. in Industrial Engineering from Northwestern University, an M.S. in Mechanical Engineering, and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.
Links:
Click here for more information on Mark's book: The Mistakes That Make Us
Click here to connect with Mark on LinkedIn
Click here for The Lean Solutions Summit
In this episode, Mark Graban and I discuss the value that comes from making mistakes and how learning from our mistakes is effective in lean culture.
What You'll Learn:
1. What inspired you to write the book?
2. How does "learning from mistakes" fit into a Lean culture?
3. What is Psychological Safety and how can leaders create the conditions for it?
4. Examples from Toyota? A small software company like KaiNexus?
5. Why is it counterproductive to punish mistakes?
About the Guest: Mark Graban is an author, speaker, and consultant, whose latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, was released in June. He is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve. He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus. Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.” Mark earned a B.S. in Industrial Engineering from Northwestern University, an M.S. in Mechanical Engineering, and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.
Links:
Click here for more information on Mark's book: The Mistakes That Make Us
This podcast offers business solutions to help listeners develop and implement action plans for lean process improvement and implement continuous improvement projects, cost reductions, product quality enhancements, and process effectiveness improvement. Listeners come from many industries in both manufacturing and office applications.