How Homes In Sedgemoor Have Reduced Rent Arrears To 0.9% | Episode #009

The last 12 months have not exactly been *easy* for those working in rent collection.

😣 Pandemic

😣 Job Loss.

😣 Financial Difficulties.

These are ALL things tenants have had to contend with over the last year.

Moving "paying the rent" down the priority list for more than a few people.

Yet...

Housing association - Homes in Sedgemoor - don't seem to have let ANY of that phase them.

With current rent arrears being at just 0.9% 🤯

(No... that's not a typo)

In this episode, John sat down with Ian Richards, who is the income team leader at HIS to breakdown EXACTLY what they've put in place as an organisation - to be able to achieve those kind of numbers.

If you work in income collection - you don't want to miss this.

What is The Social Housing Podcast?

The Social Housing Podcast will be a series of interviews with thought leaders in the Social Housing industry, providing them an exclusive platform to speak about topics important to them, while shaping the conversation around landlords and tenants.