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Joyce Tong Oelrich is the co-founder of the recently launched boutique, Tong Tejani PLLC, specializing in government contracting.
I don't think we thought that it was going to be as tough of a sell because most of our clients that we have worked with and that we know very well and know how they sell, how they operate, they're all SaaS companies. So they all sell, software as a service, which is a subscription model. And we thought this would be something that, of course, they would understand the benefits of it because they're saying to their customers, here's the benefit of a subscription. It's really hard, for the legal field to turn that corner because law traditionally has already been 10 steps behind in terms of technology. Compared to even the largest, corporate companies. So law firms are already lagging in that way. And to throw this at in-house counsel, we were overly optimistic to think that they would swarm to adopt this idea.
Bots at Work is the new season from Fringe Legal, which explores how AI is changing the way work gets done, with a focus on real-world impact over hype. It looks at how operators, builders, and leaders are using AI to reshape workflows, decision-making, and business models, especially in professional services like law. The show focuses on practical insights, emerging patterns, and honest conversations about what works, what doesn’t, and what comes next as intelligence becomes cheaper and more embedded in everyday work.