In this episode, host Andrew Strange revisits the FCA’s Consumer Duty, alongside guests Iqy Hunjan and Ian Ody, Directors in PwC’s Consulting practice. Our expert guests navigate the FCA’s final Consumer Duty rules and guidance, exploring the key challenges facing firms in complying with the new requirements, as well as analysing the regulator’s expectations on monitoring outcomes.
Our guests also talk through the progress firms have made to date across the market, breaking down what ‘good’ looks like for firms’ implementation plans and the delivery of good outcomes for their customers.
What is Risk & Regulation Rundown?
PwC’s Financial Services risk and regulation podcast, discussing the latest developments affecting the industry, some insights from our work with clients, and our perspective on industry talking points. Led by PwC host Tessa Norman, who’s joined by a range of guests each month.