Agency Journey

Mandi Ellefson is the founder of Hands-Off CEO — a proven model that helps agencies scale to millions of dollars without becoming overly reliant on the agency owner.

By following the Hands-Off CEO methodology, you not only make it easier to plan for a potential exit but also create opportunities for your team members to become leaders in their own right.

Show Notes

Topics discussed in the episode:
  • Addressing Obstacles Throughout The Agency Journey
  • Not Having Enough Clients to Hire More Team Members: Escaping the Catch-22
  • Finding The Right Clients to Evade Price Errosion
  • The Importance of Client Case Studies
  • Should You Get Your Foot in The Door or Make Your Core Offer Sexier?
  • The Cost of Investing Your Time on Upsells
  • The Role of Satisfaction Guarantees: When to Drop It
  • Giving Yourself Time to Think About Growth
  • Finding 10 Extra Hours in Your Week
  • Delegating Tasks to The Team You Already Have
  • Finding Ways to Improve Your Best-Performing Channels
  • The Benefits of 2-4 Executive Briefings Per Month
  • How to Keep Your Agency From Becoming a Commodity
  • Building Your Business on Proven Strategies and Existing Results
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Resources mentioned in this episode:

What is Agency Journey?

How do world-class agencies continue to grow profitably and hit their goals, even through the choppy waters and challenges of agency life?

How do leaders like Tiffany Sauder, Marcus Sheridan, Jay Acunzo, Shama Hyder, David C. Baker, Nikole Rose, and Zeb Evans think?

Join Agency Journey host Jakub Grajcar as he interviews agency operators and leaders to share insights, actionable tips, and hilarious stories from the builders who live in the agency trenches.

Each episode focuses on crucial aspects of growing an agency like building the right team, delegation, project management, client success and retention, and operating frameworks like EOS.

Brought to you by ZenPilot: we help lead your agency through the final project management implementation you’ll ever need. Book a call to learn more at ZenPilot.com/Call.

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