Pablo Palafox, Co-Founder and CEO at HappyRobot. HappyRobot automates communication across channels with AI workers that integrates with your systems, manage conversations, & log data.
Episode Highlights:
-Pablo reflects on their journey, sharing how initial failures and setbacks, such as focusing too much on computer vision, led to critical insights and a deeper understanding of the logistics sector.
-He also highlights the importance of pivoting in their journey, discussing how embracing change during pivotal moments, like Demo Day, helped him find their true passion for automating communications in logistics.
-Drawing inspiration from co-founder Javi’s direct experience in logistics, they identified a key pain point: the need for streamlining and automating communications for freight brokers and carriers, which became the foundation of their platform.
- Pablo also shares how they built around AI’s strengths, automating repetitive tasks to enhance productivity and operational efficiency, while leaving complex decision-making to humans.
-He emphasizes the customer-centric approach they’ve taken, continuously refining their platform based on feedback from the logistics sector to ensure real-world value and address genuine business pain points.
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Connect with Pablo Palafox:
https://www.linkedin.com/in/pablorpalafox/
https://www.happyrobot.ai/
Connect with Demetrios:
https://www.linkedin.com/in/dpbrinkm/
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What is AIMinds?
Welcome to the AI Minds podcast, where we explore how the companies of tomorrow are built with an AI-first approach.
This series of episodes are brought to you by Deepgram the number one Speech to Text, Text to Speech, and voice API on the internet trusted by the world’s top Enterprises, Conversational AI Leaders, & Startups like Spotify, Twilio, NASA and Citi Bank.