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Welcome to the Soul Touched by Dogs
Podcast, the show for dog lovers who

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see dogs not as toys or tools, but
wise souls worth our respect and care.

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I'm an Herrmann, and I'm your host.

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I talk to poor some humans, people who
do great work for dogs and their people.

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So come and join us for
today's conversation.

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Anke: Hello and welcome, Jess.

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I'm super excited to have you here.

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Jess: Thanks for having me.

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I really appreciate it.

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Well,

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Anke: before we go anywhere, let's
just start with, you know, the

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two minute bird's eye overview.

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Where are you based?

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What's the business?

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And well, kind of, how did you get there?

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If that can all fit into

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Jess: it.

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It's a long story, but
we will condense it.

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Yeah, so I am based in the U.

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S.

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I am in Pennsylvania.

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I am a licensed professional
counselor, so I have a master's

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degree in, um, counseling psychology.

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Um, so I've worked in private practice.

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Um, I am a professor of
counseling, so sort of the mental

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health world is, is my world.

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Um, And I have a reactive dog.

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He will be 10 soon, actually, uh,
in January, and he has really just

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changed my life in so many ways, and
I'm really grateful for that now, but

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it wasn't always very easy, and I did
not always feel very grateful for his

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challenges and his behaviors and the
things that sort of came along with that.

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Um, and so the business really evolved,
um, to me doing coaching and mental

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health support for dog owners and for
dog professionals, dog trainers, who

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are interested in addressing their
mental health for the betterment of

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their life with their dogs, um, and
their life in this industry, right?

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So.

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I am not a dog trainer and,
um, I know how to train my dog.

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I always say I have a PhD
in my dog and that's it.

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Like, that's as far as I go, um,
but I do have a lot of awareness

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of the parallels that occur.

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When you're struggling with your own
mental health and you're struggling with

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a dog who has some challenges or the
parallels between what dog trainers go

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through and what therapists go through in
working with people, but therapists are

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trained how to deal with some of those
challenges and dog trainers are not right.

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So dog trainers are really, you
know, the experts on the dog behavior

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stuff, but not necessarily on how to.

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address the human element, so to speak.

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So I've kind of brought together my
lived experience in being a reactive

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dog owner and doing all the training,
all of it, so much training for so many

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years, um, with him and just really
immersing myself in the dog world more

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in order to help him with my mental
health background and passion and kind

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of the intersection of those two things.

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So that is What Handles
in Humans is all about.

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So I offer coaching and support
and programs and groups and

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all the, all kinds of things.

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Anke: I love that.

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I love it.

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Because it feels to me as if, you know,
we're sort of slowly catching on to

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the fact that quite often, you know,
the, the solution and or the problem is

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sort of on the other end of the leash.

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Jess: Yeah, exactly.

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Yep, a little bit.

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And not to say that like, I always
want to put the caveat there that,

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you know, I think a lot of people
can take that to mean that, Their

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dog's behavior is their fault, right?

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That, that's out there so much.

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The whole, like, if you would
just be less anxious, then your

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dog won't be anxious anymore.

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Right.

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And I will tell you that I have come
a very long way in my own emotional

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experiences when, when Dio struggles, my
dog Dio struggles, um, to the point where

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I can pretty confidently say I am not.

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super anxious walking him anymore like
it used to be, and yet he still sometimes

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has some reactive behaviors, right?

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So it's not totally gone just
because I've worked on my own stuff.

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So I always want to like, you know,
remind people that we are a part of it.

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We're, we're, you know, we are an
element of it, we're a piece of the

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puzzle and we're probably a big piece
of the puzzle, you know, like we have

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a lot to do with things, but it's
not all on us, um, but addressing

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our stuff is going to help us show up
better for our docs or our clients.

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Anke: I mean, I couldn't agree more.

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And I mean, there is that, you know,
like, I don't know, I remember the

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book, Your Docs, Your Mirror, and
there's a lot of that narrative.

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It's like, yeah, and I have.

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Well, three dogs and then I had two and I
had three again, but like the second one,

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you know, he was like Very traumatized.

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He came super traumatized and he was
like on edge all the time, you know,

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and there Me consciously calming down
slowing down really hurt him But I

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found actually having the other two dogs
helped me see that it wasn't just me.

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Yeah.

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Oh, I love that Yeah, it's a great because
if I if it had been if he was if he'd been

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only Anxious and nervous and pulling like
crazy because of me being in a state, then

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why are the other two dogs calmer, right?

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So it's like you can see it there
that it's not just on me, right?

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Jess: Right, right, right.

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And so it's like when we are struggling
with this stuff, like, cause you know,

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you know how emotional it makes you to
go through The behavioral stuff with

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your dog, the shame that comes with
it, the stress that comes with it.

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I mean, there's so much there, right?

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Um, but what we want to focus
on is What can we control?

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Right?

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And so we get very caught up in trying
to control or wishing we could control

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a lot of external things, um, that
are not within ourselves and that

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actually are not within our control.

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So like at the end of the day,
your dog is their own being, right?

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They're there.

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I would say, I'm like, they're their
own person, which makes me laugh.

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Um, but they really are.

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And so you cannot control a dog a
hundred percent, nor should you.

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Should you, I guess, right?

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Like, be looking to do that, um,
because that's a whole other sort

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of can of worms to talk about.

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But what can I control
in this dynamic, right?

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I can control my level of education
and understanding of what my dog needs.

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I can, I can educate myself.

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I can see what resources are out there.

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I can control my own responses, my
own reactions, how I show up in this.

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relationship dynamic with my dog,
because it's really what it is.

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It's a relationship just like
any other relationship, right?

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So what pieces of that
dynamic can you influence?

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And I think sometimes our own mental
health stuff really shows up and kind

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of gets in the way of that because like.

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Our dogs just like spotlight our stuff.

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They just like shine a light on
whatever it is that we struggle

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with in other areas of our life.

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And they bring that to the
forefront and they amplify it.

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I have yet, I've been doing
this for over two years now.

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Um, wow.

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I can't believe that actually.

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It's just so wild to think about.

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And I've talked with hundreds of dog
owners at this point, and I have yet to

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find a situation where the things that
they struggle with the most, when it

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comes to the emotions with their dogs,
don't show up elsewhere in their life.

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Like, I've yet to see that there's
no parallel or connection to other

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things that come up for them in like
other relationships or in other areas.

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So, that I feel like is where the
mirror piece maybe comes in, right,

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where that idea, um, I don't really
look at it as much as a mirror as

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like a spotlight on certain things.

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Right, that we could heal, that
they're inviting us to heal from.

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That's

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Anke: so true, that is so true, right?

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And I always say it's because, you know,
you can maybe put your little mask on

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and get away with it at work, right?

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Sure, oh sure.

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Even with your partner, but you
can't trick your dog, can you?

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Jess: Yeah, right, no, and it's like, that
is the, that's the frustrating part and

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the best part at the same time, right?

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So like, when I said earlier, like
My, like, I'm in a place now, right?

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I'm like nine and a half years
into this journey with him.

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I'm in a place now where looking back,
like, I'm really grateful for what I've

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gone through with him and I completely
validate that not everyone will feel

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that way or needs to feel that way.

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Like, it's just where
I currently am with it.

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Um, that doesn't have to be the goal for
everyone, but you know, if he had not

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highlighted that stuff, there's a lot of
things that I wouldn't have addressed.

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Or worked on because I feel like we
get more motivated sometimes to work

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on that stuff for the sake of something
or someone we care about, you know,

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and when we care about our dogs so
much, we really want to work on stuff

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that we You know, then we'll do it.

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Then we'll do the work.

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So at

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Anke: what point did you recognize that,
you know, when the dog does something

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that you kind of like, you know, where you
now, looking in hindsight, you can see,

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ooh, he was highlighting something there.

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But I wonder, like, at what point
did you discover that that's

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what it was, and it wasn't just
something with him you needed to

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Jess: fix?

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Right.

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Well, that's a, I love that question
because I, this is a story I really

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do like to tell because I like to.

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Normalize this for people.

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Um, so obviously we, we
had many incidents, right?

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We had many moments that were challenging
or upsetting or scary or, you know, like

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we had a lot of Rough moments in our,
in our time together, but there is one

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moment that really stands out to me.

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And it may not have, I don't even
know that it was the worst moment.

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Like, I wouldn't even call it the
worst thing that ever happened.

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It's just the one that
hit me the most, right?

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So it's, we were walking with
some other people and dogs.

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It was, there was like, the context isn't
as important, but really what ended up

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happening, um, was he, Um, like he was
on a long line and he, I was holding

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his long line as he was like lunging
to try to get towards some other dogs

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and he got away from me because he
pulled that long line through my hands.

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Like he cut my palms, um, because it was,
I, I remember standing there feeling it,

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feeling that burn like through, and I was
like, I have to let go or else I'm like,

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this is going to be way worse for, right.

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So I just like.

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opened this, you know, and
let him go because I couldn't

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hold it physically anymore.

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And I had like, oh, it was my
goosebumps thinking about it.

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And like I said, that actually,
and he didn't get in a fight.

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Like it didn't, it didn't end terribly.

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I mean, he did like kind of go after
the other dog and whatever, but

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that moment, for many reasons, One
being really, I felt a lot of shame.

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I was with friends.

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I was a bear.

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Like it was, you know, there was so much.

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I was in bed for like 24 hours after
that, like inconsolable about it.

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Like again, I don't even think it
was the worst issue or incident

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we even had, but it was the one
that just, I hit the wall there.

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And at that point, I was a couple
years into training with him.

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Like I had had him for, I think he was.

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I think I was like, three
or four at that point.

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Um, and I was like, wow, something really
needs to change here and I have done

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every, I am doing all the things for him.

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I'm addressing his diet.

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I'm addressing his enrichment.

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I am, I'm creating an environment for him.

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That's the best that I can do.

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I'm going to.

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Socialization and, and, and
private classes and group

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classes and all the things.

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Like what else is there to do?

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Nothing, right?

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There's nothing else.

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I could just have to
stay the course with him.

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But.

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I wasn't addressing anything with
me and I was like, whoa, okay.

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Like what's the common denominator here?

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That's me, first of all.

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And second of all, in order for me to stay
in the work with him, I need to create

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sustainability in this relationship.

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Like I can't keep doing what I'm
doing with him long term and feel

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the way I'm feeling about it.

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Right.

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Like I hit that wall and I
was like, I want to quit.

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I got to rehome him.

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I can't like.

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Right?

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I was just, so really my goal in
my work is to help people cope

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better with the emotional stuff that
comes up because that is how you

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stick with them long term, right?

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We're going to have our dogs for
their lifetime unless we make a

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different decision that they're not
the right fit for us, which is, you

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know, also a valid decision sometimes.

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But if we're not doing that, if
we're saying I'm committing to

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this dog for its lifetime, that's.

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A solid amount of time for you
to experience the amount of

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emotion that comes with this and
the stress that comes with it.

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So creating support, sustainable
practices, coping skills, and addressing

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your own mental health in that process
is going to make that decade, give

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or take, that you have with them, you
know, more sustainable, more enjoyable.

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And, um, you know, you're going to be able
to learn to like, love the life that you

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do have with your dog more effectively
and be in it for the long haul.

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Anke: It's so easy also to, to focus on,
to sort of get sucked into this, like, oh,

00:13:53.944 --> 00:13:57.594
you know, like focusing on all the things
that are wrong or that aren't, you know,

00:13:59.994 --> 00:14:03.854
where you think it's easy to forget, like
how, you know, I mean, I don't know about

00:14:03.854 --> 00:14:07.704
your dog, but like, You know, my first
one, he got bitten when he was like 11

00:14:07.704 --> 00:14:13.054
months old and he was kind of reactive to
other male dogs in confined spaces, like

00:14:13.204 --> 00:14:14.464
pretty much for the rest of his life.

00:14:14.464 --> 00:14:17.039
He got a lot better over the
years, but you know, the first

00:14:17.039 --> 00:14:18.194
few years it wasn't funny.

00:14:18.194 --> 00:14:18.404
Right.

00:14:18.405 --> 00:14:22.584
And, and, and, and, you know, and,
you know, I really resonate with that

00:14:22.584 --> 00:14:27.024
shame, you know, and I'm like, You know,
all I wanted was to be able to go for

00:14:27.074 --> 00:14:31.204
chilled walks with my dog and now the
walk thing turns into this stressful

00:14:31.204 --> 00:14:35.384
experience and you're constantly on
the lookout and it's almost like, like,

00:14:35.814 --> 00:14:37.584
but I mean, where is the problem here?

00:14:37.584 --> 00:14:40.124
The only problem is me worrying about.

00:14:40.565 --> 00:14:45.024
What some old woman behind some
window will think of me, right?

00:14:45.024 --> 00:14:45.824
Right, right.

00:14:45.824 --> 00:14:49.504
And if I can let go of that, the
whole experience shifts without

00:14:49.794 --> 00:14:50.694
the dog having to change at

00:14:50.694 --> 00:14:50.944
Jess: all.

00:14:51.214 --> 00:14:51.864
Exactly.

00:14:51.964 --> 00:14:52.224
Yep.

00:14:52.254 --> 00:14:56.274
And so that's a perfect example
of working towards being able to

00:14:56.274 --> 00:14:58.964
let go of that, um, more easily.

00:14:59.034 --> 00:15:01.714
Because it, you know, it's still going to
bother us a little bit and that's okay.

00:15:01.714 --> 00:15:04.554
Like we're, you know, we, we
also can't like expect ourself

00:15:04.554 --> 00:15:06.084
to not feel things, you know?

00:15:06.094 --> 00:15:09.674
So like you might feel that shame
a little bit, but the bounce back.

00:15:09.969 --> 00:15:10.359
Right?

00:15:10.369 --> 00:15:13.449
From that needs to be quicker and
we need to work through it, you

00:15:13.449 --> 00:15:15.159
know, more effectively each time.

00:15:15.529 --> 00:15:19.069
And so getting to that point where you
don't care about like the stranger on

00:15:19.069 --> 00:15:22.449
the street and the side eye that they
give you when your dog is reacting.

00:15:23.039 --> 00:15:28.029
The more enjoyable that walk will
be and, um, again, that has a ripple

00:15:28.029 --> 00:15:31.419
effect long term, long term in
your relationship with your dog.

00:15:31.639 --> 00:15:31.869
Yeah,

00:15:31.979 --> 00:15:35.539
Anke: and I mean the thing is, like,
the more chilled I am, the less I

00:15:35.549 --> 00:15:37.549
worry about what some people think.

00:15:37.949 --> 00:15:40.979
The more calm I am, and the
less he'll react, right?

00:15:41.019 --> 00:15:44.519
I think it is that, like, you know,
there is an element of that, you

00:15:44.519 --> 00:15:50.224
know, when you actually by you being,
okay, yeah, whatever, you know, just

00:15:50.644 --> 00:15:53.774
like relax into the situation, right?

00:15:53.774 --> 00:15:56.274
Like that does help you
a lot, quite practically.

00:15:57.674 --> 00:15:58.004
Jess: Sure.

00:15:58.004 --> 00:16:00.824
And that, that I think is
the piece that we can really

00:16:00.824 --> 00:16:02.524
look at ourselves for, right?

00:16:02.524 --> 00:16:06.614
So we, we don't want to take it so
far as to say like, this will get

00:16:06.624 --> 00:16:10.044
better if I'm just not anxious,
because that's not necessarily true.

00:16:10.484 --> 00:16:14.014
Um, but it will improve,
it will help, right?

00:16:14.014 --> 00:16:15.304
Because they are.

00:16:15.719 --> 00:16:18.639
you know, reading our
nonverbal cues all the time.

00:16:18.879 --> 00:16:24.179
So if my hand is a little more clenched
on the leash, like he does know that.

00:16:24.409 --> 00:16:28.449
If my heart rate is a little
faster, he knows that, right?

00:16:28.449 --> 00:16:33.969
So he can tell things that I don't
think I'm putting out there, but I am.

00:16:34.369 --> 00:16:39.069
Um, so yeah, like that will affect
our, you know, his behavior, our

00:16:39.069 --> 00:16:40.629
dynamic, those types of things.

00:16:40.919 --> 00:16:45.879
Um, but again, like, Dio's still reactive,
you know, I'm pretty chill on walks.

00:16:45.889 --> 00:16:49.819
I might get upset at a reaction, like,
I definitely will still have my moments

00:16:49.819 --> 00:16:53.599
where I'm like, oh, like, that was
just, like, we had a really, we had

00:16:53.599 --> 00:16:59.289
like a rough one on, um, on Thursday
when we were walking recently, so it's

00:16:59.289 --> 00:17:03.089
like, it's, it happens still, sometimes
we have beautiful pass bys of other

00:17:03.089 --> 00:17:07.339
dogs, and I'm like, yes, look at us,
we nailed it, and then other times I'm

00:17:07.399 --> 00:17:10.824
like, oh, that was, Oh, that's not good.

00:17:11.114 --> 00:17:14.614
Um, and so we had a rough one on
Thursday and it, it bothered me.

00:17:14.924 --> 00:17:19.584
Right, but it didn't bother me for
like days and it didn't right because

00:17:19.584 --> 00:17:24.504
they're but it used to it used to just
Stick with me for a really long time.

00:17:25.724 --> 00:17:26.374
I mean, that's the

00:17:26.374 --> 00:17:29.624
Anke: thing It's like yes, you said before
it's like you we are not controlling

00:17:29.924 --> 00:17:33.844
because you don't know what signals the
other dog sent out Or the other owner.

00:17:34.024 --> 00:17:35.424
It's like, yeah

00:17:36.514 --> 00:17:39.924
Jess: Yeah, I mean they perceive the
world completely differently than we do.

00:17:39.934 --> 00:17:44.134
How could we ever 100 percent
know what their trigger was.

00:17:44.174 --> 00:17:46.064
We could, there are times where
we're going to be able to be like,

00:17:46.064 --> 00:17:48.004
oh, that was That was this, right?

00:17:48.014 --> 00:17:48.944
That was related to this.

00:17:49.124 --> 00:17:51.354
But there are some times where
it's like, what was that?

00:17:51.355 --> 00:17:53.114
Like, where did that come from?

00:17:53.464 --> 00:17:56.134
You know, and so I know what
set him off on Thursday.

00:17:56.134 --> 00:17:58.874
I know it was sort of a
weird, unique situation.

00:17:58.884 --> 00:17:59.674
It bothered me.

00:17:59.674 --> 00:18:01.894
I allowed space for that feeling.

00:18:02.254 --> 00:18:04.854
I didn't try to push it away and be
like, I just need to get over it.

00:18:04.864 --> 00:18:06.844
No, like I got over it in my own time.

00:18:07.324 --> 00:18:11.344
And, um, you know, I kind of moved
forward from it from there, but

00:18:11.354 --> 00:18:13.719
it's still It still gets to you.

00:18:13.729 --> 00:18:19.199
It's just that I don't get so
stuck for such a long time.

00:18:19.229 --> 00:18:24.199
And going into that situation, I wasn't
anxious and he still acted like that.

00:18:25.059 --> 00:18:25.899
You know what I mean?

00:18:26.089 --> 00:18:28.709
So I was like, Oh, I'm going to be
able to, I actually felt pretty good

00:18:28.709 --> 00:18:31.059
about how I was going to handle.

00:18:31.059 --> 00:18:33.129
Cause I saw the other dog coming
and I was like, Oh, I've got this.

00:18:33.129 --> 00:18:35.369
Like, here's my management
strategy for this moment.

00:18:35.709 --> 00:18:39.984
And then the other owner, like, didn't
go along with what I wanted in my head,

00:18:39.984 --> 00:18:41.384
which, you know, happens sometimes.

00:18:41.834 --> 00:18:46.734
And, uh, you know, me, it was, it was
rough, but it wasn't, I can pretty

00:18:46.734 --> 00:18:48.404
confidently say that wasn't me, you know?

00:18:49.144 --> 00:18:49.324
Yeah.

00:18:49.344 --> 00:18:49.454
I

00:18:49.454 --> 00:18:50.434
Anke: mean, that's the thing.

00:18:50.454 --> 00:18:54.644
It's like, but I think that, that
kindness towards yourself and your

00:18:54.644 --> 00:18:57.004
dog, I mean, that makes a huge, huge

00:18:57.004 --> 00:18:57.734
Jess: difference, right?

00:18:57.844 --> 00:18:58.174
Right.

00:18:58.194 --> 00:19:01.234
Like own, own what you should own.

00:19:01.684 --> 00:19:01.904
Yeah.

00:19:01.934 --> 00:19:02.224
Right.

00:19:02.224 --> 00:19:04.314
Like own the parts of it that you do.

00:19:04.704 --> 00:19:05.184
Um.

00:19:05.844 --> 00:19:11.204
You know, have a role in, but don't
over personalize it either to say

00:19:11.204 --> 00:19:14.934
like this is all my fault and would
be completely better if I just would

00:19:14.934 --> 00:19:17.594
do blah, blah, blah, because that's
just shaming yourself and it's

00:19:17.594 --> 00:19:19.154
really, it's not even accurate anyway.

00:19:19.484 --> 00:19:19.634
Yeah.

00:19:19.664 --> 00:19:21.414
No, no, it's not even true.

00:19:21.424 --> 00:19:24.554
Like it's not gonna, it's not going
to do what you imagine it will.

00:19:24.754 --> 00:19:25.134
Yeah.

00:19:25.504 --> 00:19:28.924
Anke: So if somebody goes,
Oh God, that sounds so nice.

00:19:30.144 --> 00:19:32.074
You know, how can people
find you, get in touch

00:19:32.074 --> 00:19:32.664
Jess: with you?

00:19:32.964 --> 00:19:33.504
Yeah, sure.

00:19:33.504 --> 00:19:37.404
So I'm, I'm most active on
Instagram, so, uh, at Handlers

00:19:37.404 --> 00:19:40.164
and Humans is my Instagram handle.

00:19:40.164 --> 00:19:44.004
Um, you can also look at my
services and um, book with me on my

00:19:44.004 --> 00:19:46.104
website, handlers and humans.com.

00:19:46.109 --> 00:19:49.434
I offer a free consult call
to anybody just to see what

00:19:49.434 --> 00:19:50.364
would be a good fit for you.

00:19:50.364 --> 00:19:52.464
'cause I do have some different
kind of programs like.

00:19:52.769 --> 00:19:56.159
One on one support and I have group
programs and things like that.

00:19:56.179 --> 00:19:59.589
So, um, I always love to talk to
people to see like what would be the

00:19:59.589 --> 00:20:03.169
most helpful thing for them and make
a recommendation, um, from there.

00:20:03.449 --> 00:20:05.429
And there are times where I'm
going to recommend you go to

00:20:05.429 --> 00:20:06.939
therapy instead of working with me.

00:20:06.939 --> 00:20:10.979
So, you know, I do, you know, cause I am
at the end of the day, I'm a therapist.

00:20:10.979 --> 00:20:13.419
And so there are going to be times
where I'm going to say, wow, like I

00:20:13.419 --> 00:20:16.999
really feel like this would be better
served with this or yeah, I can

00:20:16.999 --> 00:20:18.769
help you with this aspect of things.

00:20:19.089 --> 00:20:20.009
Here's what I recommend.

00:20:20.009 --> 00:20:20.319
So.

00:20:20.769 --> 00:20:23.999
Always feel free to reach out and book
like a free consult call with me because

00:20:23.999 --> 00:20:25.749
I love, I love talking about this stuff.

00:20:25.759 --> 00:20:28.989
So I could talk to anybody
about it all day and I'd be

00:20:28.989 --> 00:20:29.309
Anke: happy.

00:20:29.379 --> 00:20:29.909
I love it.

00:20:29.909 --> 00:20:30.179
I love it.

00:20:30.479 --> 00:20:33.329
So obviously if you're listening,
the link is in the show notes.

00:20:33.399 --> 00:20:38.099
If you're seeing it, uh, on the
newsletter or blog, then it's going to

00:20:38.099 --> 00:20:39.689
be obviously right below this video.

00:20:39.689 --> 00:20:40.929
So thank you so much.

00:20:41.259 --> 00:20:41.539
Yeah.

00:20:41.539 --> 00:20:42.109
Thank you.

00:20:42.849 --> 00:20:45.259
I hope we'll continue the conversation.

00:20:45.926 --> 00:20:46.496
Thanks so much.

00:20:47.242 --> 00:20:48.472
Thanks so much for listening.

00:20:48.992 --> 00:20:53.292
If you enjoyed the episode, don't forget
to subscribe, and leave a review so

00:20:53.392 --> 00:20:55.172
other dog lovers can find the show.

00:20:55.962 --> 00:20:59.452
If you haven't already, head
over to soul touched by dogs.

00:20:59.882 --> 00:21:05.452
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00:21:05.552 --> 00:21:07.922
stories to warm your dog loving heart.

00:21:07.922 --> 00:21:11.652
And if you know a pawsome human
you think I should interview,

00:21:12.072 --> 00:21:13.212
I'd love an introduction.

00:21:13.692 --> 00:21:15.522
Email me at Anke.

00:21:15.792 --> 00:21:20.027
That's A N k E at Soul
touched by dogs.com.