Coffee with Curtis Business

In this episode of Coffee with Curtis, Robert is joined by Adam Kosky—an ex-Meta, ex-Spotify seasoned customer success leader—to explore how CS is evolving from a support function into a true driver of growth. They dive into how AI is reshaping CS, the power of storytelling, and why aligning sales and success teams is critical. From building community to launching client-facing podcasts, this episode is packed with fresh takes on turning customer success into your company's unfair advantage.

What is Coffee with Curtis Business?

You are listening to Coffee with Curtis Business, I am Robert Curtis, your host and CEO of Simlev. Welcome to the show. Coffee with Curtis - Business is a podcast where you will be able to tune in to my conversations with people in business sharing their journey and experiences to give you insights to impact your own business. So grab a coffee and enjoy the show.