Service Evolution

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Show Notes

[00:03:00] FEAR Mindset
[00:06:30] How will COVID-19 change our habits?
[00:10:10] How do you move from reactive to proactive?
[00:14:15] How do you stay vulnerable with your team?
[00:20:40] How do you balance keeping things positive?
[00:23:20] What kind of innovations do you see coming after COVID-19?
[00:25:05] What advice do you have for leaders right now?

Show Quotes:

“The power of touch is so significant, that there is no way I will not shake hands. It will be up to the recipient if they choose to accept.” [00:07:45]

“We [leaders] don’t know everything, but we are still chosen to lead. It’s our calling… that doesn’t mean I don’t need to say ‘I don’t know,’ sometimes.”[00:16:03]

What is Service Evolution?

Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward success. Join us as we explore the service leadership world and discover how to make a positive impact today.