The Upgrade: open access passenger experience podcasts

The first episode on our special limited series, The Chain, delving deep into the often-creaking supply chain for seats, cabins, and interiors, in the run-up to the Aircraft Interiors Expo 2026. We sit down with David Kondo to discuss the challenges — and prospective solutions — from the point of view of airline customers.

What is The Upgrade: open access passenger experience podcasts?

This podcast feed includes all our open-access episodes, bringing you industry insights into the passenger experience and the airline industry. All episodes in this feed are free to listen, thanks to our sponsors and industry partners. For more, including our critical industry intelligence for passenger experience professionals, subscribe to our Premium or Business tiers — theupfront.media/subscribe — and check out our full podcast feed, “40,000 Feet”.