AOE 1: Performance Improvement (Weighted 13 - 14% of the exam)
Applying a systematic process of discovering and analyzing human performance gaps; planning for future improvements in human performance; designing and developing solutions to close performance gaps; partnering with the customer when identifying the opportunity and the solution; implementing the solution; monitoring the change; evaluating the results.
AOE 2: Instructional Design (Weighted 13 – 14% of the exam)
Designing, creating, and developing informal and formal learning solutions to meet organizational needs; analyzing and selecting the most appropriate strategy, methodologies, and technologies to maximize the learning experience and impact.
AOE 3: Training Delivery (Weighted 13 - 14% of the exam)
Delivering learning solutions in a manner that both engages the learner and produces desired outcomes; managing and responding to learner needs; ensuring that learning is made available in effective platforms and delivered in a timely and effective manner.
AOE 4: Learning Technologies (Weighted 11 - 12% of the exam)
Identifying, selecting, implementing, and leveraging a variety of learning technologies; adapting learning technologies; applying appropriate technologies to a learning opportunity or challenge.
AOE 5: Evaluating Learning Impact (Weighted 11 - 12% of the exam)
Gathering, organizing, and analyzing information regarding the impact of learning solutions against key business drivers; presenting the information in a way that is meaningful to the organization; using learning metrics and analytics to inform organizational decision making.
AOE 6: Managing Learning Programs (Weighted 8 - 9% of the exam)
Providing leadership to execute the organization’s strategy; planning, monitoring, and adjusting learning and development projects or activities. Strategic and Tactical areas of knowledge
AOE 7: Integrated Talent Management (Weighted 8 - 9% of the exam)
Building an organization’s culture, engagement, capability, and capacity through the implementation and integration of talent acquisition, employee development, retention, and deployment processes; ensuring that these processes are aligned to organizational goals.
AOE 8: Coaching (Weighted 8 - 9% of the exam)
Using an interactive process to help individuals develop rapidly and produce results; improving others’ ability to set goals, take action, make better decisions, and make full use of their natural strengths.
AOE 9: Knowledge Management (Weighted 5 - 6% of the exam)
Capturing, distributing, and archiving intellectual capital in a way that encourages knowledge sharing and collaboration in the organization.
AOE 10: Change Management (Weighted 8 - 9% of the exam)
Applying structured approaches to shift individuals, teams, and organizations from a current state to a desired state.
Foundational Competency (FC) 11: Global Mindset
Having an openness and awareness of cultural differences; working effectively across borders and cultures. Cultural, global theories & issues -- self-awareness and looking at different dimensions of learning, communication and dynamics.