Embracing Digital Transformation

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Host **Dr. Darren** sits down with **Michael Chavira**, co-founder and managing partner of **Axiologic**, to unpack the real reasons **AI projects fail**. From AI governance and workflow redesign to training, adoption, and ROI, this conversation shows why successful **AI implementation** is rarely a plug-and-play solution—and why people, process, policy, and technology all have to move together. ## Key Takeaways - **AI amplifies existing systems**: If your workflows are broken, AI will usually make the problems bigger, not better. - **Start with AI maturity assessment**: Before buying tools, determine where your organization is actually ready for AI adoption. - **Fix the process first**: Many AI failures come from outdated workflows, poor training, and disconnected tools. - **Governance matters**: Clear AI policies, data protection rules, and shadow AI controls are essential for organizations. - **Pilot before scaling**: Choose one use case, prove value, and measure ROI before rolling AI out across the business. - **Use AI to support people, not replace thinking**: The best results come from practical, specialized AI tools that fit real work. ## Chapters - **00:00** Intro and the 95% AI failure problem - **01:40** Michael Cervera’s origin story - **05:10** Why AI projects struggle to deliver ROI - **09:30** People, process, policy, and technology - **13:05** Workflow problems and the JIRA example - **17:20** AI governance, shadow AI, and data leakage - **22:15** Choosing the right AI pilot - **26:10** Building vs. buying AI tools - **30:00** Vibe coding, prototypes, and operationalizing AI - **34:00** Dissertation research and what’s next - **37:10** How to connect with Michael and Axios Logic Solutions

What is Embracing Digital Transformation?

Dr. Darren Pulsipher, Chief Enterprise Architect for Public Sector, author and professor, investigates effective change leveraging people, process, and technology. Which digital trends are a flash in the pan—and which will form the foundations of lasting change? With in-depth discussion and expert interviews, Embracing Digital Transformation finds the signal in the noise of the digital revolution.

People
Workers are at the heart of many of today’s biggest digital transformation projects. Learn how to transform public sector work in an era of rapid disruption, including overcoming the security and scalability challenges of the remote work explosion.

Processes
Building an innovative IT organization in the public sector starts with developing the right processes to evolve your information management capabilities. Find out how to boost your organization to the next level of data-driven innovation.

Technologies
From the data center to the cloud, transforming public sector IT infrastructure depends on having the right technology solutions in place. Sift through confusing messages and conflicting technologies to find the true lasting drivers of value for IT organizations.