The Not-Boring Tech Writer

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As products and services reach markets outside of their geographic origins, organizations must consider how to translate and localize their existing documentation. It’s a must, as these new users will need to refer to a knowledge base. 

But how exactly do organizations translate their documentation? Do they copy and paste all of their content into Google Translate? Do they hire technical writers who speak and write the language of the new market? 

As you’ll learn in this episode, successful organizations partner with translation and localization vendors, who ensure users in new markets understand the content. 

To help us dig deep into this skill, we have Mike McDermott on the podcast: Director of Language Translations at MadTranslations, a translation service created by MadCap software. For nearly eight years, Mike has helped clients translate their content into several different languages.  

In this episode, Mike share insights he’s learned along the way to ensure any organization has a seamless, successful translation process, including how to research the right translation service, who to get involved in the research process, and how to create content optimized for translation.

Show notes: 

What is The Not-Boring Tech Writer?

Some people hear the phrase "technical writing" and think it must be boring. We're here to show the full complexity and awesomeness of being a tech writer.

This podcast is for anyone who writes technical documentation of any kind, including those who may not feel comfortable calling themselves tech writers. Whether you create product documentation, support documentation, READMEs, or any other technical content—and whether you deal with imposter syndrome, lack formal training, or find yourself somewhere in the gray area between technical communications and general writing—there's a place for you here.

Each month, we publish two episodes: an interview with an amazing guest focusing on useful skills or tools that can help you improve your tech writing skills, and a behind-the-scenes solo episode with host Kate Mueller about what she’s working on, struggling with, or thinking about in her daily tech writing life.

The Not-Boring Tech Writer is generously sponsored by KnowledgeOwl, knowledge base software built for people who care, by people who care.