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This file was generated by Descript 

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The dreadful objection to here.

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Hey, we'll call you in a few days if we're
interested or, Hey, we'll call you in a

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few days after we've had time to think
about it, or we'll call you in a few days

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after whatever it is this whole I'm going
to call you if later really means what

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we're going to get to that in a second.

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But I want to ask you this.

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How often do you get that phone call?

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Be honest with you.

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How often does someone actually call you?

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See, I know what you're thinking.

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You say slim to none to never,
unless there's that one in a million,

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but we don't want to highlight
that as the, yes, it can happen

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because that's hopeful, dreaming.

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The truth is that you and I both
know is when you get this objection,

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you're going to get ghosted.

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You're never going to
hear from them again.

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And you're going to get stuck in the
voicemail loop, which means they're

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kicking you out of the house politely,
which means you're not going to close

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the deal, which also means that you have
absolutely nothing to lose, which is why

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the two tips I'm going to be teaching you
in this video can help you convert this.

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Absolutely.

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Deal losing objection into a
legitimate sales opportunity to

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either close on the spot or at the
very least get back in the house.

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And I cannot wait to share it with you.

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This video is in direct response to the
comments and questions I'm getting here

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in these videos, along with the social
media on outreach strategist on Instagram,

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or you can follow me personally, Adam
Benjamin on Facebook and LinkedIn and.

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All of the videos that I do are in
response to what you need right now,

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because my mission, if you're new here,
and by the way, my name's Adam Benjamin,

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the roof strategist is to help you and
your team smash your income goal and give

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every customer an amazing experience.

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And in order to do that, we have to lean
into these uncomfortable situations.

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When someone says, we'll call you if we're
interested and the cat got hung and you

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don't know what to say, you don't know
what to do, but we also know the reality.

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We're probably not going to get.

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So I can't wait to share this with you.

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Hey, before we get started,
uh, I do have a free offer.

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If you haven't yet done it, head
on over to the Ruth strategist.com.

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Right now there's a link in the
description to get a free copy

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of my pitch, like a pro roofing
sales training, video library.

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And once you enter your name and email,
it's can bring you to page bookmark.

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That page was we updated every couple of
weeks and you'll see what some folks are

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saying, but here's the cool part inside.

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If you like this video, there's
an entire section that you're

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gonna love on objections.

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So you can binge to your heart's content.

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And I cover all of the big ones.

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Now that's available now at the roof.

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strategist.com 106.

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Enjoy.

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All right now let's get
into the meat and potatoes.

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So when someone says, we'll call you
for interest and you don't hear from

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them, what does it actually mean?

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When they say this, right?

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This is a perfect example to showcase the
fact that in my opinion, which may not

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be popular belief, flashcard, objection.

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Handling is garbage.

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All right.

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That's a bit extreme.

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Is it?

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Not necessarily, is it
the best way to start?

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The answer is no.

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Why?

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Because we get fixated on the words
people use, but this is a perfect example.

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I just had, we just walked through
this together for yourself.

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You realize that this doesn't mean
that they're going to call you.

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If they're interested, it means
get out of my house and they're

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probably not going to call you.

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And that's why in.

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A R O objection handling from me, which by
the way, I teach the objection strategy.

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I cover that all objections fall
into one of three categories.

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They don't trust you yet.

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They don't think they need you.

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Or it's a money issue.

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Trust need money.

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I'll call you.

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If we're interested is
usually a trust thing.

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They want you out of a house.

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They don't want to hear from you.

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That's why they ghost you.

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If there was any semblance of new.

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You'd have a chance of getting back in
touch with them to talk about it further,

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but the truth is they want you gone.

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Now, this doesn't mean
you're a bad person.

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What it means is that something that
you've done has all of a sudden halted

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the trust that you were developing
through the initial process, you said.

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You did something subconscious
or unintentionally that pumped

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the brakes and killed the trust.

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And that's what leads people
to saying, Hey, thanks.

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We'll call you for registered.

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By the way I do this too.

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I'm nice to salespeople.

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And when I'm out with my wife and we have
some encounter, the salesperson will go.

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Just give me your call card here.

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It's a nice way of saying I don't
want to talk to you anymore.

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We're done now.

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All right.

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Now at the same time,
we I'm the last vehicle.

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I had a horrible experience
at the dealership.

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My wife, I've never seen steam
coming out of her ears before she

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was, I rate it how they treated us.

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And we literally stormed
around the building.

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We need to walk through the
building and we're storming our

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way through and the outside.

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And I realized I had left
something on the sales reps

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desk and I was about to turn it.

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And he came out and I for the
first, like I laid it out.

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I was, I was, as I write and I
wanted to stand up for my wife, who

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was, we just were not treated well.

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And what's crazy is this, this
sales rep, his name was Paul,

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by the way, Paul shifted.

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He took ownership of everything.

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All of the trust by the
way, was the same issue.

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We did not trust the car dealership.

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Paul leaned into the trust.

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Paul acknowledged what was going on.

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And Paul made a sale the very next
day, we came back to buy that vehicle

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because he had the foresight and the
guts to lean into that situation.

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Knowing he had nothing to lose,
took ownership, developed our trust.

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And I've actually been back to speak
with Paul because of how it was handled.

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And that's what I want to teach you today.

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Is that just because that.

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Killed doesn't mean you can't regain it
and that's what we're going to get into.

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So again, this entire philosophy
of the trust need money is covered

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in my objection strategy, which
is included the only way to get it

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is included in my all-in-one sales
training, sales strategy sales system.

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There's one thing I have literally
in my back pocket, which is my

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phone to share this with you.

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This was from, uh, last week, by the
way, a gentlemen went through it.

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He is in a bar.

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Where there's winter right
now because it's February and

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he says, trust need money.

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12 roof sales this week in a market.

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That's dead in February.

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This is killer dude.

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Exclamation point.

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So.

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Thanks man.

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He is loving it with his team.

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And this is a very common response I
get is when you are now empowered to

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truly understand what is being said,
we can lean into it and overcome as

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opposed to trying to find the best.

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If I just said it, the
bestest the best rebuttal.

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All right.

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So let's glean into this and go through.

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Since we have nothing to lose
our job is to, to lean in and

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uncover what the real issue is.

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So in the AR acknowledged reassure
overcome formula, which I'm gonna

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kind of piece together here.

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I'm going to say, Hey, I understand
that you guys have to think about this.

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It's a big decision and I'm sure you
want to be on the same page, which

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by the way, you're just repeating
what back to them that you hear them.

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Then we want to move into.

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Do you mind me asking?

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What is it that is most important to
you when selecting a contractor for your

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home or selecting a roofer for your home?

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Now, when they say we're calling,
if we're interested, we're asking

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directly what they're interested
in, what's most important to you,

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or, Hey, do you mind me asking
what's factoring into your decision?

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What is it that you.

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I want to think about what is it
that you and your wife are wanting

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to discuss between all of this?

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The reason I'm asking is you
simply so I can leave you with

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enough information to make that
decision, even if it's not with me.

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So you see how, what we did is we leaned
into this by trying to uncover deeper.

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May I ask, what is it you'd like to
think about, uh, between yourself?

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What is it you'd like to discuss
with your husband and wife?

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The reason I ask is not to.

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It's so I can leave you with enough
information to make a decision that's

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best for you, even if it's not with me.

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So what we're doing is removing
that pressure and we're removing

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that forcefulness saying so I can
help you make the best decision.

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And then again, the illusion of control,
even if it's not with me, which by the

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way, it's fact you can't force their hand.

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So what this does is it builds trust.

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So that core issue of trust,
we lean into the objection.

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We try to uncover and peel back the
layers, keep them talking, and also.

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Strengthen the trust by saying
even if it's not with me by

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removing the sales pressure.

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Okay.

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So keep them talking.

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So may I ask you a question
again, using the arrow formula?

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What is it?

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And then I'm just going
to leave it that, okay.

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It's our opening question.

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What is it that you'd like to talk about?

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What is it that you're think about?

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What is it that's most important to you?

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Got it.

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I know.

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I talk fast.

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That's first part, second part.

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This may happen.

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This is our fallback.

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So generally speaking,
we keep them talking.

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We can either overcome that on the
spot, or we have a backup plan.

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What's the backup plan.

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They said, what we'll call
you if we're interested.

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And you said to yourself, and
to me through the intergalactic

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space that do you ever get that.

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No.

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So how do we strengthen the
ability to actually connect?

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We set the appointment in the house.

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Okay.

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Now I teach this by the
way, in my closing strategy.

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It's part of that all in one training
strategy system that I talked about

00:08:57.210 --> 00:08:59.040
before, there's a link in the description.

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By the way, if you're interested, I
have a programs available for individual

00:09:02.310 --> 00:09:04.830
reps, uh, as well as companies at large.

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And there's our phone number?

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(303) 222-7133, even call text, but
we want to set the appointment again.

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I teach this in the closing strategy.

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If you don't close a deal, you do not
leave that house with the appointments

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that we want to use the assumptive close,
say, Hey, understand you want to call?

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If you're interested,
maybe they shared with you.

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Hey, well, the reason we want to wait
is we want to review the estimates.

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We want to see what the
insurance company says.

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We want to see what the
other contractor says.

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We want to see about the
financing plans, whatever.

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They're trying to talk about,
say, Hey, totally understand.

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Pull our pin out from our shirt.

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We blade our stance, take a step
closer so they can see the paper

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and say in when would be a good time
then for a friendly followup call.

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So we can, and or so I can, and then
address what they share with you.

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Answer your questions
about the other estimates.

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Compare our estimate side by side.

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Okay.

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See what happened after the
insurance company came out.

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So once we uncover the
truth or at least share.

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A little bit of truth beneath what
they're, what's being said and

00:10:02.760 --> 00:10:04.530
developing trust, keep them talking.

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And then we're going to
set that fall appointment.

00:10:05.730 --> 00:10:08.670
When is a good time for a
friendly follow-up okay.

00:10:08.790 --> 00:10:12.120
By the way, it went, the reason I phrased
friendly follow-up is it's not saying

00:10:12.120 --> 00:10:14.220
when's a good time for me to call you and
see if you're ready to give me, you know,

00:10:14.220 --> 00:10:17.040
write a check and give me your business,
a friendly followup as a check-in.

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So it removes that pressure, by
the way, this is, what's also

00:10:20.130 --> 00:10:24.120
kind of like the style into my
follow-up scripts and templates

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that are part of the battle pack.

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Uh, also included in that package.

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Again, that technique has
worked wonders for me.

00:10:30.445 --> 00:10:31.915
When's a good time for
a friendly follow-up.

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So I'd be happy to assist as you
review those estimates to see what the

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insurance company says, blah, blah, blah.

00:10:36.625 --> 00:10:41.005
Uh, and then they're going to, and then
give them two times, Wednesday or Friday.

00:10:41.245 --> 00:10:41.485
Okay.

00:10:41.485 --> 00:10:43.825
And then whatever the dates
are, let me say off a Wednesday.

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Excellent.

00:10:44.785 --> 00:10:45.985
Wednesday at 3:00 PM.

00:10:45.985 --> 00:10:46.375
Perfect.

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And then we confirm now when we get that
followup set, ideally it's in the house.

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If, if it's not, and I know
I said, follow up, call.

00:10:55.890 --> 00:10:59.580
If there's a lot of resistance, I
don't want to try to force my way in.

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I'm okay.

00:10:59.940 --> 00:11:00.060
With.

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Ideally, by the way, if we're, if
we had a good sales presentation,

00:11:03.930 --> 00:11:04.830
I want to be back in the house.

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The call is our backup
plan in this scenario.

00:11:07.890 --> 00:11:10.950
I know that tension again,
that trust that's there.

00:11:11.100 --> 00:11:13.050
If you needed to go with
the phone call, that's fine.

00:11:13.350 --> 00:11:16.470
But the point is you have
a set appointment that both

00:11:16.500 --> 00:11:17.880
parties have committed to.

00:11:18.000 --> 00:11:22.440
So I want to ask you will your chances of
connecting with that prospect increase?

00:11:23.410 --> 00:11:26.740
They're going to increase because
you have a commitment to be

00:11:26.740 --> 00:11:28.180
on the phone to support them.

00:11:28.330 --> 00:11:29.320
Now, I want to ask you another question.

00:11:29.470 --> 00:11:32.410
Would this help you regain trust
or will it help you kill the trust?

00:11:32.990 --> 00:11:35.140
No, of course it can help you regain
the trust, which is going to help you do

00:11:35.140 --> 00:11:38.980
what, develop the need or complimenting
issue, and then close the sale in.

00:11:38.980 --> 00:11:42.730
If nothing else, it will help
you become comfortable in being

00:11:42.850 --> 00:11:44.110
uncomfortable, leaning into this.

00:11:44.110 --> 00:11:47.860
Because again, you said it yourself,
do you have anything to lose, right?

00:11:47.860 --> 00:11:47.920
Yeah.

00:11:48.765 --> 00:11:51.645
No, your chances are not
high of getting that deal.

00:11:51.645 --> 00:11:55.425
So by following these two very
simple steps, you can lean into that.

00:11:55.425 --> 00:11:58.605
Objection, ask the questions,
keep them talking to try to

00:11:58.605 --> 00:11:59.805
get to a shred of the truth.

00:12:00.075 --> 00:12:02.615
And then if you don't close the sale,
set the fall appointment, when would

00:12:02.615 --> 00:12:04.245
be a good time for friendly follow up.

00:12:05.010 --> 00:12:09.450
Okay, ideally, which I misspoke before
should be a visit in the house to discuss

00:12:09.450 --> 00:12:12.420
and then acknowledge the objections
they share with you with anything about.

00:12:12.630 --> 00:12:14.040
And then don't do that say,
Hey, it's totally fine.

00:12:14.730 --> 00:12:16.810
We'll stick with a phone call
then when's a good time for a

00:12:16.830 --> 00:12:18.540
friendly phone call and boom.

00:12:18.570 --> 00:12:19.830
We've got the time and date set.

00:12:20.329 --> 00:12:23.600
Higher likelihood of making
contact and keeping the sale going.

00:12:23.810 --> 00:12:26.360
If you want more of this, I think
you really, if you like this

00:12:26.360 --> 00:12:28.610
video, by the way, you're going
to really dig what's inside.

00:12:28.910 --> 00:12:33.140
Uh, this is just kind of a, a snippet
of some of the pieces that I include

00:12:33.140 --> 00:12:35.420
in our all-in-one sales training,
sales strategy and sales system.

00:12:35.420 --> 00:12:37.850
And now I get this, like, Adam,
is your stuff the same as YouTube?

00:12:37.880 --> 00:12:39.500
No, there's nothing in there.

00:12:39.500 --> 00:12:41.480
That is a video that you're going
to see here versus in there.

00:12:41.480 --> 00:12:42.410
It's all exclusive.

00:12:42.650 --> 00:12:43.490
And it's an all-in-one.

00:12:44.000 --> 00:12:46.490
Complete system, the roofing
sales successful in recovering

00:12:46.490 --> 00:12:47.390
from knock to close.

00:12:47.420 --> 00:12:47.630
All right.

00:12:47.630 --> 00:12:48.500
So that's all in there.

00:12:48.710 --> 00:12:51.980
Uh, the two kind of pieces that I've
pulled bits and pieces from here

00:12:52.250 --> 00:12:55.910
is a part of the C the objection
strategy and the closing strategy.

00:12:56.090 --> 00:12:58.190
And again, if you have questions,
there's a link in the description.

00:12:58.400 --> 00:12:59.810
Uh, that'll bring to the
website, you can get it.

00:12:59.810 --> 00:13:06.080
It's an access and you can call text
our phone number (303) 222-7133.

00:13:06.230 --> 00:13:07.820
Should you have any questions?

00:13:07.900 --> 00:13:10.970
Our team can help you out now, uh,
just because our time hears about.

00:13:11.755 --> 00:13:14.125
It doesn't mean you're
in my time, has to sell.

00:13:14.155 --> 00:13:17.095
I recently did a video that if
you didn't watch yet will be a

00:13:17.095 --> 00:13:18.865
really great continuation on this.

00:13:19.015 --> 00:13:22.345
When we talked about the trust
and things, and that's the three

00:13:22.465 --> 00:13:26.305
Domino's that you need to knock
down in order to close the sale.

00:13:26.605 --> 00:13:28.255
And that video is a right here.

00:13:28.345 --> 00:13:30.775
And if you haven't done it yet, I
want you to head on over and click

00:13:30.775 --> 00:13:33.115
here to get a free copy of my pitch.

00:13:33.115 --> 00:13:36.295
Like a pro roofing sales training
video library sent right to your inbox.

00:13:36.535 --> 00:13:38.425
There's an entire playlist
in there and objections.

00:13:38.455 --> 00:13:38.935
We'll see you soon.