Autonomous IT

In this episode of Automate IT, David van Heerden discusses automating tedious and frustrating tasks in IT. He introduces a workflow automation called Worklets on demand, which can be used with Automox's API and a ticketing system to automate endpoint user tasks. By triggering the repair steps on the endpoint automatically, the need for scheduling, remote desktop control, and manual troubleshooting is eliminated. This automation can be applied to various common troubleshooting tickets, making IT support more efficient.

Creators & Guests

Host
David Van Heerden
Meet David van Heerden, the host of the Automate IT podcast and your go-to guru for all things automation in IT. With a decade of scaling businesses and leading diverse teams, David brings a rich backdrop of knowledge to Automox. His episodes aren't mere conversations; they're journeys through the intricacies of IT automation, guided by his firsthand understanding of technology and team empowerment. David's approachable demeanor and genuine love for tech shine, offering listeners not just advice, but a mentor in navigating the complex landscape of IT operations.

What is Autonomous IT?

Go from monotonous to autonomous IT operations with this series. Hosts from Automox, the IT automation platform for modern organizations, will cover the latest IT trends; Patch Tuesday remediations; ways to save time with Worklets (pre-built scripts); reduce risk; slash complexity; and automate OS, third-party, and configuration updates on all your Windows, macOS, and Linux endpoints. Automate confidence everywhere with Automox.