Shruti Ghatge, CEO of Zomentum, talks about starting up in the MSP space and the future of the space in terms of technology and growth.
Show Notes
Highlights:
- The importance of identifying the needs of the market before building any product. 01:38
- Shruti's thought process behind competing in an MSP vertical space. 02:48
- The bottlenecking of tools and MSP space's hesitance towards adapting new tools. 06:28
- Leveraging AI's data-driven insights in the SMB business. 09:01
- The advantage of being an outsider in the space when it comes to problem-solving. 12:10
- The opportunity for new players to enter the MSP space. 14:22
Resources Mentioned:
Things you will learn:
- Quality of service is the biggest differentiator between good and bad companies.
- Internal speed of execution should be the primary priority for a startup.
- MSPs need to start taking advantage of new, modern tools to facilitate growth.
What is SuperPod — The no-filter MSP show?
SuperPod — The no-filter MSP show is an all-tactical podcast where we get behind the scenes, talk to MSP owners (and experts), and get to know what they are doing to evolve their business.
Presented by SuperOps.ai.