Principles for Smarter Customer Success | You Need to Talk to Your Customers More

Remember dot matrix printers? Floppy disks? So much has changed. Your customers’ needs change too. Go talk to them so you understand what they need.

Show Notes

Remember dot matrix printers? Floppy disks? So much has changed. Your customers’ needs change too. Go talk to them so you understand what they need.

What is Principles for Smarter Customer Success?

Working in software is amazing. You have the chance to change the world! In order to do that, you need to attract and keep customers. Principles for Smarter Customer Success explores the Customer Success field and how it can change your SaaS company forever.