Daily Matters: The changing face of the legal industry

Before they started their law firm in 2012, Kelly Hayes and Betsy Stotler were “two lawyer-moms who wanted to work at an innovative distributed law firm that balanced work, life, and clients”——and since this type of firm didn’t exist in their area, they created it. Now, they have a thriving practice with over 50 full-time employees, including 28 attorneys practicing in over 33 states.

Show Notes

Before they started their law firm in 2012, Kelly Hayes and Betsy Stotler were “two lawyer-moms who wanted to work at an innovative distributed law firm that balanced work, life, and clients”——and since this type of firm didn’t exist in their area, they created it. Now, they have a thriving practice with over 50 full-time employees, including 28 attorneys practicing in over 33 states.

In this episode, Kelly and Betsy talk to Clio CEO Jack Newton about:
  • Why they started their firm, and how it grew over time
  • Key things for attorneys who are considering starting their own firms to think about
  • The advantages of running a distributed law firm using cloud-based technology
  • How to foster and maintain a law firm’s culture and values, even with employees working remotely
  • Traits to look for when hiring employees who can thrive in a Work-From-Home environment
Kelly Hayes and Elizabeth “Betsy” Stotler are Owners and Managing Attorneys at Stotler Hayes Group, LLC.

Kelly’s 15-year legal career has included working on behalf of hundreds of long-term care facilities and individuals appealing denials of Medicaid benefits, health insurance coverage, short- and long-term disability claims, and Social Security Disability Insurance and Supplemental Security Income Applications. Her passion for provider-sided representation is second only to her enthusiasm for efficient process management and strategic thinking. Together she employs these skills to the global management of the firm, the oversight of its cases, and most enjoyably, to its client relationships.

Betsy has practiced law for more than a decade, focusing on civil litigation and the resolution of complex problems faced by health care facilities. This practice involves various types of matters, including general collection, Medicaid eligibility, guardianships, and estates. Betsy offers a thoughtful, zealous and tailored approach to each case, and she provides consulting services to clients to assist in finding the most cost-effective solutions to existing problems and alleviating future issues.

What is Daily Matters: The changing face of the legal industry?

With the emergence of COVID 19, the legal industry is undergoing a fundamental transformation. In Daily Matters, Clio CEO and Co-founder Jack Newton will explore the new normal for law firms, how legal professionals can find success in a remote-first world, and how lawyers can best serve clients through this unprecedented situation.