In this episode of Shift Happens, Kenneth Lako, President and CEO of Members Trust Company, shares his expertise on leading organizational change in the wealth management industry. Ken highlights the critical role of culture, trust, and communication in navigating transformations, while emphasizing the importance of understanding team motivations and managing resistance. He explores the impact of technology and generational shifts on leadership and the future of work. Ken also shares personal success strategies, including persistence, learning from mistakes, and putting people at the center of leadership. This episode offers practical insights for leaders navigating change and looking to thrive in a rapidly evolving business landscape.
Key Takeaways
Change is constant; leaders must embrace it as an ongoing process.
Culture is critical for successful organizational transformation.
Understanding team dynamics is essential for guiding change effectively.
Expect resistance and develop strategies to manage it constructively.
Clear and consistent communication is crucial during change initiatives.
Technology is reshaping the wealth management industry and leadership approaches.
Leaders need to adapt to generational expectations and workplace evolution.
Building trust requires deliberate effort and time.
Persistence is key to overcoming challenges.
Mistakes are part of learning and growth.
We hope you enjoyed this episode of the Shift Happens Podcast.
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Connect with Kamila Adamatti on LinkedIn: https://www.linkedin.com/in/kamila-adamatti/
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Shift Happens, presented by Kamila Adamatti, is a global leadership podcast that explores how transformative leaders drive meaningful change in complex, fast-moving environments. With episodes in both English and Portuguese (subtitled in both languages), the show delivers practical insights on communication, resilience, team development, strategic decision-making, and personal growth. Whether you're leading a business, managing change, or navigating your own leadership journey, Shift Happens provides the tools, inspiration, and perspectives to help you lead with intention and impact.