“Relentless” is how Bob Klonk describes the work ethic that was born from a childhood of scrimping and settling and has driven him to strive to outwork everyone for more than 45 years.
As The Council’s 2023 board chair, he joined Leader’s Edge for a conversation on the changes he has seen in the employee benefits industry, Oswald’s 2020 merger with Maryland-based RCM&D, leading through a pandemic, and his role in the greater Cleveland community.
Established in 2004, Leader’s Edge is the award-winning content platform for The Council of Insurance Agents & Brokers, covering legal and legislative issues, international business and regulation, management trends and best practices, technology, and more. Leader’s Edge is written and recorded for large and mid-sized commercial insurance and employee benefit executives around the globe.