Make sure you mention: CTISUMMER to get FREE data migration!
If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out.
Click here to register: https://geni.us/PlanWithThePros
Shop owners, are you ready to simplify your business operations? Meet
360 Payments, your one-stop solution for effortless payment processing.
Imagine this—no more juggling receipts, staplers, or endless paperwork. With
360 Payments, you get everything integrated into one sleek, digital platform.
In this episode, Lucas and David sit down with Justin Allen at TOOLS 2025 to talk about Justin’s journey in the automotive industry and his transition from sales to training with Hunter. Justin opens up about his struggles, the importance of building connections, and how past challenges have shaped his approach to supporting others in the industry. The discussion also covers the value of ongoing education, the impact of effective feedback and leadership styles, and the critical role that personal relationships and work-life balance play for shop owners.
00:00 "Childhood Relocation Impact"
10:00 "From Commune to Career Opportunity"
15:46 Collaborative Improvement, Not Direct Feedback
17:48 "Attracting People Pleasers"
21:55 Pursuit of Improvement Insight
27:43 "Balancing Freedom and Overcommitment"
36:31 "Reluctance to Embrace New Information"
41:07 Encourage Quiet Connections
44:27 "Networking Confusion: Forgetting Adam"
48:16 Overwhelmed by Financial Stress
56:29 Reluctant School Event Attendance
01:00:41 Landscaper's Business Growth Insights
01:04:06 "Online Distractions and Guilt"
What is Changing The Industry Podcast?
This podcast is dedicated to changing the automotive industry for the better, one conversation at a time.
Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.