Changing The Industry Podcast

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Dutch Silverstein is presented with the Founders Award at ETI Tool Tech 2023. He also gives his perspective on the information he gained while attending and how he'll adjust as a shop owner. 

Topics Discussed: 

Recording our thoughts on ETI. (0:00)

What do you look at when choosing a trade association? (5:34)

Why manufacturers are becoming more aggressive with over-the-air updates. (6:45)

Taking advantage of the stereotype of a technician. (10:50)

Why do you think that it’s the shop owners that complain? (16:33)

What is swot analysis and how to use it? (23:05)

Self-discipline is the key. (29:30)

The importance of having a budget for profit. (33:23)

A typical shop owner’s mindset. (40:14)

The difference between a problem and a real problem. (46:41)

The importance of introspection and discipline. (52:44)

The importance of saving for a rainy day. (57:04)

What is Changing The Industry Podcast?

This podcast is dedicated to changing the automotive industry for the better, one conversation at a time.

Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.