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What if the reason your best guys are quietly checking out has nothing to do with pay, and everything to do with the fact that they don't know you care?
In this episode, Joshua Gillow continues his conversation with Ryan Englin of Core Matters, picking up where they left off on using AI to build stronger teams. This time, they tackle something much harder to systemize: how leaders in the trades can actually show their teams they care, without it feeling forced, weak, or out of character. Ryan and Joshua get personal about the culture that teaches men to shove down emotion, the sobering mental health realities in construction, and the simple, low-pressure habits that build real trust on a crew.
By the end of this episode, you'll learn:
- Why "no news is good news" is one of the most damaging beliefs a leader can carry, and what it silently tells your team.
- A simple onboarding tool called the "fuzzy file" that helps you learn what actually matters to your people, so a birthday card or a favorite snack can speak louder than any speech.
- Why asking "how did you sleep last night" in a morning huddle might be one of the most powerful leadership questions you can ask, and how sending someone home for a couple of days can save you from a much bigger cost down the road.
Listen to the full episode to find out why demonstrating that you care might be the single biggest lever you have for building a team that will go to war with you.
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Tune into this podcast where a seasoned craftsman shares expert communication skills, strategies for overcoming stress and overwhelm, and insights on building a profitable business in landscaping and hardscaping, with tips on how to sell, close more deals, and achieve financial freedom to retire early as a successful business owner in the design/build and outdoor living industry.
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