Service Industry Success

It’s been hard to stay on top of wage increases and employee expectations the last few years.

Knowing when to grant wage increases and when to say no has been challenging.

Talented employees are hard to find… And… There is a finite amount we can spend on wages and still be profitable.

It can be frustrating. Very frustrating.

Here’s a case study on how not to handle it.

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What is Service Industry Success?

Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small business owners must overcome to build the business and lifestyle they dream of.