Matt Report

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In this episode, I'm addressing the ongoing discussion about AI's impact on jobs, businesses, and particularly, those of us deeply involved in web and content creation. It's easy to get swept up in the fear that AI will soon replace all of our roles—whether you're building websites, editing videos, or crafting copy. But I think it's crucial not to leap to extremes. AI isn't something that's going away quietly, but nor will it completely eliminate the human factor, at least not in the immediate future.

The heart of my advice revolves around human connection. Rather than panicking about pivoting your entire business, double down on understanding and engaging with your customers. The value in maintaining strong, meaningful interactions will likely become even more critical. I foresee a shift from focusing solely on deliverables—like websites, content, or features—to prioritizing deeper relationships and tailored experiences. Your expertise, insights, and ability to genuinely connect might become your most valuable assets.

While it's important to stay informed about AI and how it's evolving—be it through APIs, LLMs, or new middleware like MCPs—it's equally vital to maintain perspective. We're in a dynamic and uncertain phase, and no one can predict exactly how things will unfold. So, rather than reacting impulsively, invest time in building deeper client relationships and adapting thoughtfully to the changes.

Great Takeaways:
  • "The value of human interaction will likely become your key competitive edge."
  • "Instead of panicking, talk to your customers regularly and understand their changing needs."
  • "AI won't replace meaningful relationships—it might even make them more valuable."
  • "Don't pivot blindly; enhance your current strengths and deepen your customer engagements."
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Creators and Guests

Host
Matt Medeiros
Founder of Matt Report

What is Matt Report?

Matt Report uncovers the most resilient digital business builders in WordPress, no-code, and SaaS space. Entrepreneurs share their story on how they built their business using some of our favorite online tools. If you're running a business using WordPress or no-code tools, make sure to subscribe!