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Sitting in the hot-seat is Kate Norton, the Office Manager at a small law firm in Southern California. As small to mid-sized law firms are the bread and butter client for many RIM related service companies, I felt an interview with someone like Kate would be extremely helpful for you. I hope you learn a lot from this interview.
The RIMproReport was a weekly show dedicated to the RIM services industry featuring industry news, updates, products and services as well as interviews with interesting industry business leaders, practitioners and experts that ran officially from July 2010 through January 2014. It was hosted by Tom Adams, industry consultant, advisor and coach.